Teleperformance Employee Review

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Additional knowledge and experience
Online Customer Service/Sales Representative (Former Employee) –  Taculing, Bacolod City27 December 2013
With this company, the typical day is all about training, since i only lasted/stayed with them for 3 months.

I have learned so many things about AT&T internet services and Expedia Online Travels.

Management is a bit on the down side for me. lacks coordination, construction and execution.

hardest part of the job is to be placed on a live call without further assistance or support from supervisors/subject matter experts.

enjoyable part of the job is my team.
Pros
good pay
Cons
poor management
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Good for newcomers
Customer Service Representative (Former Employee) –  Toronto, ON13 February 2018
Low salary, work-life not balanced, unrealistic sales targets, no hours from clients(company partners) poor management, no room for improvement for employees
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Ambitious place
Agent au département de rétention et escalassions (Former Employee) –  Montréal, QC8 February 2018
Great environnement work place, colleagues very helpful and open mind, a great place to start a career in customer service, flexible work hours. Very good understanding from the managers.
Pros
Not applicable
Cons
Not applicable
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Overall rating

3.6
Based on 13,948 reviews
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Ratings by category

3.5Work/Life Balance
3.2Salary/Benefits
3.3Job Security/Advancement
3.2Management
3.4Culture