Teleperformance Employee Review

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Additional knowledge and experience
Online Customer Service/Sales Representative (Former Employee) –  Taculing, Bacolod City27 December 2013
With this company, the typical day is all about training, since i only lasted/stayed with them for 3 months.

I have learned so many things about AT&T internet services and Expedia Online Travels.

Management is a bit on the down side for me. lacks coordination, construction and execution.

hardest part of the job is to be placed on a live call without further assistance or support from supervisors/subject matter experts.

enjoyable part of the job is my team.
Pros
good pay
Cons
poor management
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Other Teleperformance Employee Reviews

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fun place but very busy
Customer Service Representative (Current Employee) –  Toronto, ON11 December 2017
As I said, fun place but very busy. Very short breaks and timely.
Payment is not sufficient for the amount if stuff that needs to be learnt.
Overall a good place for starters.
Pros
Fun activities
Cons
Payment
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productive and fun workplace
Technical Support Representative (Former Employee) –  National Capital Region6 December 2017
best part of the work is being able to aid the person the is in need of assistance it is very rewarding to the thought of giving the person clarity and understanding in the troubles that they are having. also hardest part of it is the process of calming down an irate customer
Pros
lots of recreational activities
Cons
graveyard shifts
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Official response from Teleperformance
7 December 2017

Thank you for the positive review. Our goal is to make sure our employees are equipped with enough knowledge so they can work effectively and provide excellent service to customers. Have a great day!

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Overall rating

3.6
Based on 13,041 reviews
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Ratings by category

Work/Life Balance
3.5
Salary/Benefits
3.3
Job Security/Advancement
3.3
Management
3.2
Culture
3.5