Human Resource Generalist
Teleperformance Canada 10 reviews - Thunder Bay, ON

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Summary of Primary Job Responsibilities

Under indirect/general supervision of HR Director, the HRG maintains comprehensive knowledge and interpretation of related policies, procedures, laws, and regulations. Serves as a representative and liaison to supervisors and employees by providing resource, consultation, interpretation, and advice. Resolves, facilitates, and/or coordinates issues resolution with HR staff and others within and outside the organization, escalating as appropriate. Serves as a resource to staff in areas of issue resolution. Participates in and/or coordinates projects and/or programs relating to Organizational processes.

Skills and Qualifications (include, but not limited to the following)

Confidentiality – your professionalism will enable you to confidently work with the most private information.

People Company – “we do business with people, for people” you are committed to maintaining and elevating our own bar of excellence.

Can Do Attitude – your ability to juggle multiple tasks and prioritize will be one of your top skills. Along with a strong sense of urgency to follow through on issues in a timely manner.

Facilitator extraordinaire – you will initiate, plan, and facilitate meetings, trainings and information sessions on an on-going basis.

Excellent Communication skills – both written and verbal prowess.

Process Driven – as a Human Resource professional, you know the importance of implementing, following and promoting policy and procedure.

Knowledge is Key – you are up to date and familiar with current HR legislation and have the Human Resource education and 1-2 years, experience to support it.

Microsoft Office – this is your opportunity to put your above average Microsoft Office skills to work.

Passionate & Dedicated – you are professional and a team player in every aspect of your work. Your mission is to create and maintain an exciting, knowledgeable, productive and happy environment.

Positive – We like coming to work and a big part of it, is working with amazing, positive, happy people.

About this company
10 reviews
WHO WE ARE Teleperformance is the global leader in outstanding customer experience. We are the worldwide leader in multichannel...