Vendor Manager
Telecommunications - Vancouver - Vancouver, BC

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Vendor Manager, Customer and Business Products and Services
About Customer and Business Products and Services:

The Customer and Business Products and Services Procurement team manages the portfolio of spend associated with wire-line consumer products and business products & services offered to our small, medium and large business customers.

Position Overview:
As a Vendor Manager – Customer and Business Products and Services (VM) within our corporate Procurement team, you will be responsible for

  • leading sourcing activity - RFI, RFP, RFQ for assigned categories
  • analyzing large amount of data and RFx responses from multiple suppliers
  • negotiating, drafting, administering and managing the full range of contracts associated with the portfolio


  • Lead sourcing efforts (identification of suppliers, creation of RFx, analysis of proposals, recommendation on solution, contract negotiation and execution)
  • Lead major contract proposals and conduct negotiations for standard and non-standard products or services
  • Support strategic sourcing efforts (determine spend baseline and sourcing opportunities, market research, strategy formulation)
  • Conduct supplier performance reviews
  • Engage with Legal team to ensure contract templates optimize support sourcing efforts
  • Provide spend category intelligence and analytics
  • Responsible for reporting savings on a monthly basis
  • Ensure that appropriate decisions are made based on facts derived from analytical reasoning using both extensive internal and external data sources.
  • Work closely with internal stakeholders, product, sales and operations team
  • Analyze operational activity and interface with internal stakeholders to inform changes in business strategy

Required Knowledge and Skills:

  • Solid general procurement knowledge
  • Sound knowledge and category experience across consumer and business products and services offered by telecom service providers
  • Strong contract creation and execution skills
  • Strong business and financial acumen - including proven experience to lead supplier negotiations and structuring deals (including establishing contract terms and conditions (i.e. pricing and performance management)), drafting legal agreements, risk mitigation and skilled negotiations
  • Proven experience developing and managing successful relationships with vendors / suppliers and internal stakeholders at both working and senior level;
  • Strong cross-functional team management and facilitation skills, with both internal and external stakeholders, with ability to lead cross-functional teams towards desired outcomes;
  • Ability to maintain perspective and confidence in face of difficult contract negotiations, tight deadlines and client expectations
  • Superior quantitative and analytical skills; statistics knowledge and experience is highly sought
  • Understanding and experience in data manipulation, sorting and analysis tools (, Excel, SAP, etc.)
  • Ability to create unique solutions to manage and/or analyze data to support decision making.
  • Ability to work effectively with all levels within a large organization;
  • Good project management and presentation skills;
  • Strong organizational and time management skills;
  • Excellent verbal and written English communication skills;
  • Strong problem solving skills.
  • Attention to detail;
  • High degree of business ethics and accountability
  • Leading through influence skills;
  • Good working knowledge of MS Office suite;
  • Team player and “can do” attitude

Required Education and Experience

  • Bachelor’s Degree
  • Minimum 5-7 years equivalent experience
  • Proven experience developing and managing successful relationships with vendors / suppliers
  • Relevant experience working in a fast-paced, complex environment
  • SCMP designation is a definite asset
  • Experience with eSourcing tools such as Ariba
  • MBA degree is a definite asset