Sr. Sales Manager - Telecom Network Outsourcing
Telecom Outsourcing Service Provider - Toronto, ON

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1) Position Summary

  • Strategic Account Manager for Transformation Services business – i.e. Network Outsourcing and Consultancy
  • Achieve Sales and Revenue targets in line with AOP for the Territory
  • Grow existing business, develop new business and acquire new logos

2) Major Responsibilities

  • Account Management for strategic service provider account/s in the region
  • Achieve Sales, Revenue and Payment Collection targets as per AOP / productivity norms
  • Develop Account Strategy and Sales Plan to grow existing business and develop new business
  • Build key stakeholder relationships, multi-function and multi-level connects with decision makers / influencers and develop exec sponsors (champions) within the accounts
  • The primary focus will be to focus on Canadian named accounts.
  • Develop ecosystem of local Alliances / SI Partners in the region
  • Manage Sales Pipeline and MIS reports – viz. Projections for Sales, Revenue, Payments, etc.
  • Build account ownership wrt understanding of customer’s strategic objectives, business requirements, operational challenges, buying decisions, contractual process, internal dynamics, etc.
  • Track ICT environment in the region, regulatory changes, market dynamics, industry trends, competitive activities and market intelligence.

3) Personal Specifications
a) Essential Qualifications - BE from premier Engineering Institute; preferably BE in Telecommunications / IT
b) Additional Qualifications - MBA is added advantage

c) Technical * Experience of handling large Telecom Service Providers in the region

  • Experience of Telco &/or Outsourcing business (KPO / BPO)
  • Exposure to IT business and operations is added advantage

d) Functional

  • Sales experience of handling large customers and CXO level / Senior Management execs
  • Experience in handling sales &/or cross-functional teams
  • Adequate exposure in middle management roles
  • Leadership and initiative to manage diverse personalities, achieve role objectives and drive results within identified account/s and own organization
  • Ability to strategize with clear focus on job objectives
  • Strong work ethics and organized thought process

e) Behavioral

  • Good communication and presentation skills (oral and written English)
  • Interpersonal skills
  • Flexibility and adaptability
  • Relationship management and networking skills

4) Work Experience

  • 10+ years of Sales &/or BD experience in ICT / KPO / BPO industry

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About this company
Global Wholesale and Enterprise Telecom Service Provider.