The Phone System Administrator is responsible for the implementation, planning and day to day operation and management of the TekSavvy phone systems.
About TekSavvy Solutions Inc.
TekSavvy Solutions Inc. believes in doing the right thing. For our customers. For our business. For our employees. We do this by treating people the way we would want to be treated. Fairly. Honestly. With respect and consideration.
In Leadership – Do what’s right, even if it’s tough
In Collaboration – Leverage our collective genius, be a team
In Transparency – Be real
In Accountability – Recognize that if it is to be, it’s up to me
In Passion – Show commitment in heart and mind
In Advocacy – Earn trust and business
In Quality – Ensure what we do, we do well
Duties and Responsibilities
Under the supervision of the Director of Network Operations, the duties and responsibilities of the Phone System Administrator include:
Telephony Design and implementation.
Day to day troubleshooting of faults with the voice network
Management of Metaswitch systems
Management of Shoretel systems
Desired Skills & Experience
Possesses a Bachelor Degree or College Diploma in a related field
Candidate must have 3 to 5 years of experience as a MetaSwitch Administrator
Experience with Shoretel systems
Knowledge of telephony routing and translations
Networking skills (TCP/IP, SNMP, SSH, VLAN, DHCP, PPPOE)
Business class telephony (Business groups, PBX’s and Centrex systems)
Deep understanding SIP/RTP/ISDN/SS7/MGCP/T.38
Must have a good understanding in ATA’s and IP Telephones
Must have a valid driver's license and passport; some travel required
Well-developed interpersonal skills
Excellent oral and written communication skills
Ability to multi-task and prioritize responsibilities
Dynamic, energetic, motivated, positive outlook
Help us make a difference. Apply today.
TekSavvy is an equal opportunity employer committed to increasing diversity in our workforce. We welcome applications from qualified persons in underrepresented ethnic, racial and cultural groups and from people with disabilities.