Insurance Analyst -Underwriter (Former Employee) – Etobicoke, ON – October 15, 2013
A typical day at work would be a continuous routine with surprises. It is a call centre environment so the daily routine and expectations is the same but every call is different with a different request and concern.
I have learned to deal with all types of people and how to handle different request and concerns. I have also learned how to handle customer conflicts and resolutions.
My co-workers were always helpful and always positive.
The hardest part of the job was the late night flex shifts.
The most enjoyable part of the job is talking to clients and setting up policies.
Ont. - Team Leader, Claims Services (Former Employee) – Toronto, ON – March 28, 2016
Working at TD was gratifying as it was a constant learning experience as well as being able to share and help others. They strive on a open door concept in which it makes a comfortable environment. Having Employee experience was essential as it is the key to customer experience
Phone Channel (Current Employee) – Toronto, ON – January 11, 2016
A company that prides itself on the employee and customer experience. Constantly changing environment that makes for a challenging landscape at times. Evolving work strategies create an exciting workplace that pave the way towards future success.
Flexible Work Options, Employee Benefits, Diversity and Inclusion