TD Insurance Employee Reviews

Found 87 reviews matching the search
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Amazing place to be!
Insurance Advisor (Current Employee) –  Halifax, NS4 November 2016
You start off as an advisor on the phones which can be hard but the culture is amazing and you are a part of something so much bigger. Lots of room for advancement and all the perks of working for a big bank.
Pros
Culture, Work life balance
Cons
Contact Centre
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terrible management
Creditor Insurance Officer (Current Employee) –  Toronto, ON1 December 2016
terrible hours no flexibility , unreasonable expectations, glued to your phone, must wear headsets at all times no support from management
Pros
benefits
Cons
long hours
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Supportive management
Administrator (Current Employee) –  North York, ON20 March 2017
Strong customer focus, supportive management, encouragement to explore new avenues within the company. Emphasis on work-life balance. The chance to job shadow and try new things is the best part.
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Day to day functions
SENIOR CLAIMS ANALYST/ADJUSTER (Former Employee) –  Toronto, ON5 March 2017
Atmoshere is everyone is engaged in their work files
You have a lot of claims/file handling that need to be completed
You are expected to take queue calls on top of your work load
You make calls daily to customers, third parties and sometimes lawyers
You do billing and setup rentals, appraisals for your insureds vehicles
The most part of enjoyment is taking a lunch break, which is 1 hour. You can take mini breaks on your own, provided your not in the queue at your designated time.
Hardest part is making decisions that don't fall within the insurance scope
Pros
You can make your decisions with the claims, but you must back it up
Cons
Very long hours
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High stress, high pressure with good pay and advancement
Request Analyst (Current Employee) –  Montréal, QC23 October 2016
Giant corporation where it is difficult to get real work done, however benefits are great and pay is as well. Advancement is also readily available to those willing to put in the hours.
Pros
Pay, Advancement, Benefits
Cons
Stress, Bureaucracy
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Terrible management and support team
Customer Service Representative (Former Employee) –  Markham, ON24 September 2016
Worked for there for 6 months - terrible support and management. The place is a revolving door with a really weird corporate lifestyle. Beware of asian egomaniacs.
Pros
Salary
Cons
Egomaniacs
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Exceptional Culture
Senior Product Manager, Travel Insurance (Current Employee) –  Toronto, ON14 November 2016
TD has a surprisingly accepting corporate culture. It's an excellent organization with strong leadership and tremendous opportunities for development and growth.
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Challenge
Claims Advisor (Current Employee) –  Calgary, AB14 December 2016
I would recommend that student take this job if they are willing to rise to a real challenge over the course of four months. You will be expected to work overtime and some weekends.
Pros
Rewarding
Cons
Long Hours
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Good place to work
Claims Representative (Former Employee) –  Saint John, NB22 March 2017
Lots is expected from employers . Same position will change monthly if not daily . Policies and procedures are very hard to follow because they change them to drastically. Easy to get discourage and Lots of people on stress leave at all times . From a year ago and heard the same story last week , over 20 % on stress leave due to the job. Regional and office manager changes every year. Too much change in that department for employees to feel comfortable in their job.
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Great
Express Claims Representative (Former Employee) –  Saint John, NB19 July 2016
Great Company, great people, great benefits, a great place to work and have career growth, a great place to learn and to grow.
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Best environment to work at
Analyst/Advisor (Current Employee) –  Markham, ON22 February 2017
Excellent working environment and acceptance of growth opportunities. I have only been there for couple months and I am already looking for my next move up because hardwork and excellent work ethics do get noticed and recognized.
Pros
n/a
Cons
n/a
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Productive and Fun to work with.
DLH Division - Data Processing Officer (Former Employee) –  Toronto, ON9 September 2016
TD Bank is very professional company and deals with all the associates professionally. Efficient and accuracy of work is the number one priorities. Clients services were all so good with all friendly customer service and receptionist. I will be a faithful associate as well as client of this number bank in Canada.
Pros
Easy to travel using GO Train
Cons
Long travel whenever the train broke
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Productive work place and so much to learn. I love it
Administrator (Former Employee) –  Toronto, ON27 August 2016
Working with Td Insurance was a great opportunity with me. I learned all the systems application easily. The people I worked for, were so friendly and willing to help all the time. I was able to use my other skills like, excel, word and outlook. I would recommend Td Insurance for contract employees or for those who want to gain an experience in an office environment.
Pros
free coffee
Cons
far
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Productive and fast paced work environment
Phone Channel (Current Employee) –  Toronto, ON11 January 2016
A company that prides itself on the employee and customer experience. Constantly changing environment that makes for a challenging landscape at times. Evolving work strategies create an exciting workplace that pave the way towards future success.
Pros
Flexible Work Options, Employee Benefits, Diversity and Inclusion
Cons
Work Life Balance
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Excellent
Express Claims Representative (Former Employee) –  Saint John26 May 2016
Td was an and is an excellent company to work for, an excellent training program with lots of opportunity for advancement
Pros
Ecellent
Cons
Excellent
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Chaotic Management style
Administrator (Former Employee) –  Toronto, ON28 June 2016
Management is to old and out of touch and date with current employee and office trends. They refuse to change or improve there skill set. High turnover among staff.
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Decent pay, good advancement opportunities
Request Analyst (Current Employee) –  Montréal, QC28 April 2016
They work you to the bone and don't pay all that well. Benefits are less than to be desired with the exception of the pension. Work environment is corporate at its worst.
Pros
Pension
Cons
Corporate work environment
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On the job suport
Team Leader, administrative services (Former Employee) –  Edmonton, AB25 March 2015
TD provides excellent training and on the job support. They encourage sharing of ideas and management has an open door policy for the staff for questions or idea sharing. Furthering education is encouraged to always keep improving or working toward designations.
Pros
health benefits, excellent flexibility to allow for work life balance
Cons
high stress work, dept.'s do not work well together to meet common goals
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Encourages professional development
Team Leader (Former Employee) –  Calgary, AB18 June 2013
I have learnt that being a leader is just an understatement. As a leader you become your employees confidante, someone they can relate to well developing them for career progression. Once the trust has been developed there is nothing your team will not do for you.

As you are building your relationship with your direct reports, you are also doing the same with management. The doors are always open for guidance in numerous areas if needed.

The hardest part of being a leader is dealing with behaviour issues, however this is also the most rewarding. When someone can turn everything around and exceeds expectations it's a wonderful feeling.

The daily work load is very unpredictable. On the spot planning is needed and at times changing the original plan as it no longer works is required.
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Okay
Customer Service Representative (Former Employee) –  Toronto, ON6 January 2016
Not too bad but not great. Good benefits, decent pay for the work. Very busy call center. Management out of touch. Hours not flexible, hard to get time off. Mind numbing work. Hard to advance.
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Overall rating

3.8
Based on 89 reviews
5 stars
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1 star

Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.7
Job Security/Advancement
3.0
Management
3.3
Culture
3.7
62%

CEO Approval

Based on 24 ratings
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