TD Insurance Employee Reviews in Canada

Found 75 reviews matching the search
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Productive and fast paced work environment
Phone Channel (Current Employee) –  Toronto, ONJanuary 11, 2016
A company that prides itself on the employee and customer experience. Constantly changing environment that makes for a challenging landscape at times. Evolving work strategies create an exciting workplace that pave the way towards future success.
Pros
Flexible Work Options, Employee Benefits, Diversity and Inclusion
Cons
Work Life Balance
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Okay
Customer Service Representative (Former Employee) –  Toronto, ONJanuary 6, 2016
Not too bad but not great. Good benefits, decent pay for the work. Very busy call center. Management out of touch. Hours not flexible, hard to get time off. Mind numbing work. Hard to advance.
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Productive and Friendly place to work
Administrator/Investigator Assistant (Current Employee) –  North York, ONOctober 26, 2015
It was nice coming into a very positive and friendly place to work, with a team environment. Was able to learn so many aspect of claims and fraud prevention.
Pros
Benefits and vacation
Cons
lots of lay off's
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Great place for young staff starting out
Bilingual Customer Service Advisor (Former Employee) –  Halifax, NSJuly 10, 2015
I worked for TD for 6 months. The training was very comprehensive. It wasn't however the right place for me as I didn't want to be stuck on the phone all day. Also the culture there is to play weird games and have competitions between teams. I felt that at times with all my experience that I was undervalued.
The benefits are amazing though and this is the reason many people stay.
Pros
Benefits
Cons
Repetitive tasks
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On the job suport
Team Leader, administrative services (Former Employee) –  Edmonton, ABMarch 25, 2015
TD provides excellent training and on the job support. They encourage sharing of ideas and management has an open door policy for the staff for questions or idea sharing. Furthering education is encouraged to always keep improving or working toward designations.
Pros
health benefits, excellent flexibility to allow for work life balance
Cons
high stress work, dept.'s do not work well together to meet common goals
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Terrible place to work
coach-the -coach (Former Employee) –  Toronto, ONApril 3, 2016
not a healthy environment, management are under qualified and do not support teams. Business processes are not executed appropriately.
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Good Place
Administrative Coordinator (Former Employee) –  Toronto, ONMarch 10, 2016
It was a very enjoyable work environment where everyone was friendly and helpful.
There were chances of advancement if in the right department.
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Chaotic Management style
Administrator (Former Employee) –  Toronto, ONJune 28, 2016
Management is to old and out of touch and date with current employee and office trends. They refuse to change or improve there skill set. High turnover among staff.
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Gratifying place to work
Ont. - Team Leader, Claims Services (Former Employee) –  Toronto, ONMarch 28, 2016
Working at TD was gratifying as it was a constant learning experience as well as being able to share and help others. They strive on a open door concept in which it makes a comfortable environment. Having Employee experience was essential as it is the key to customer experience
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Decent pay, good advancement opportunities
Request Analyst (Current Employee) –  Montréal, QCApril 28, 2016
They work you to the bone and don't pay all that well. Benefits are less than to be desired with the exception of the pension. Work environment is corporate at its worst.
Pros
Pension
Cons
Corporate work environment
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Great
Express Claims Representative (Former Employee) –  Saint John, NBJuly 19, 2016
Great Company, great people, great benefits, a great place to work and have career growth, a great place to learn and to grow.
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Great place to work
General Insurance Agent (Current Employee) –  Saint John, NBMay 26, 2016
Cancel, bind & service home and auto policies
Great people to work with
Get to speak with people from all over Canada
Flexible choice at work schedules (with sonority)
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great
advisor (Current Employee) –  nbJuly 6, 2016
fun learning enviroment treated with respect and made to feel important about your work
great work environment and happy helpful people
Pros
imp
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open door and open arms
Claims Adjuster (Former Employee) –  Toronto, ONOctober 23, 2015
Accommodating and positive atmosphere. peers and management are available if assistance is needed. great location for work/life balance.

best part was being able to give back to the community through volunteer efforts like planting trees, and raising money for charity.
Pros
office loction
Cons
lack of overtime hours provided
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Excellent
Express Claims Representative (Former Employee) –  Saint JohnMay 26, 2016
Td was an and is an excellent company to work for, an excellent training program with lots of opportunity for advancement
Pros
Ecellent
Cons
Excellent
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Job security not present
Accident Benefits Analyst (Former Employee) –  north york, ONJune 22, 2015
Great employee culture and benefits, however don't take their word about investing in their employees for the long run.
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I love dealing with insurance
Insurance Analyst (Current Employee) –  Saint John, NBApril 12, 2016
I am looking for a company that I am able to grow within. I have to say i love the concept of dealing with people and making suggestions to help manage the insurance needs
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Na
Support Service Associate Level 2 (Former Employee) –  Etobicoke, ONMarch 11, 2016
there was not much opportunity for growth and movement .They were more favourable of hiring external candidates rather than promoting from within.
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Good corporate culture
Insurance Advisor (Former Employee) –  Halifax NSOctober 15, 2015
TD does many things extremely well. They place a very high emphasis on training and support for their employees. Generally, speaking, the corporate culture is positive and forward thinking, and people do enjoy working there.
Pros
Good corporate culture
Cons
Not much opportunity for advancement
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Stress free work envionment
Insurance Analyst -Underwriter (Former Employee) –  Etobicoke, ONOctober 15, 2013
A typical day at work would be a continuous routine with surprises. It is a call centre environment so the daily routine and expectations is the same but every call is different with a different request and concern.

I have learned to deal with all types of people and how to handle different request and concerns. I have also learned how to handle customer conflicts and resolutions.

My co-workers were always helpful and always positive.

The hardest part of the job was the late night flex shifts.

The most enjoyable part of the job is talking to clients and setting up policies.
Pros
excellent perks and benifits
Cons
flex shifts
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Overall rating

3.8
Based on 77 reviews
5 stars
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1 star

Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.7
Job Security/Advancement
3.0
Management
3.3
Culture
3.7