TD Insurance Employee Reviews

Found 87 reviews matching the search
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terrible management
Creditor Insurance Officer (Current Employee) –  Toronto, ON1 December 2016
terrible hours no flexibility , unreasonable expectations, glued to your phone, must wear headsets at all times no support from management
Pros
benefits
Cons
long hours
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High stress, high pressure with good pay and advancement
Request Analyst (Current Employee) –  Montréal, QC23 October 2016
Giant corporation where it is difficult to get real work done, however benefits are great and pay is as well. Advancement is also readily available to those willing to put in the hours.
Pros
Pay, Advancement, Benefits
Cons
Stress, Bureaucracy
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Terrible management and support team
Customer Service Representative (Former Employee) –  Markham, ON24 September 2016
Worked for there for 6 months - terrible support and management. The place is a revolving door with a really weird corporate lifestyle. Beware of asian egomaniacs.
Pros
Salary
Cons
Egomaniacs
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Day to day functions
SENIOR CLAIMS ANALYST/ADJUSTER (Former Employee) –  Toronto, ON5 March 2017
Atmoshere is everyone is engaged in their work files
You have a lot of claims/file handling that need to be completed
You are expected to take queue calls on top of your work load
You make calls daily to customers, third parties and sometimes lawyers
You do billing and setup rentals, appraisals for your insureds vehicles
The most part of enjoyment is taking a lunch break, which is 1 hour. You can take mini breaks on your own, provided your not in the queue at your designated time.
Hardest part is making decisions that don't fall within the insurance scope
Pros
You can make your decisions with the claims, but you must back it up
Cons
Very long hours
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Amazing place to be!
Insurance Advisor (Current Employee) –  Halifax, NS4 November 2016
You start off as an advisor on the phones which can be hard but the culture is amazing and you are a part of something so much bigger. Lots of room for advancement and all the perks of working for a big bank.
Pros
Culture, Work life balance
Cons
Contact Centre
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Supportive management
Administrator (Current Employee) –  North York, ON20 March 2017
Strong customer focus, supportive management, encouragement to explore new avenues within the company. Emphasis on work-life balance. The chance to job shadow and try new things is the best part.
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Great
Express Claims Representative (Former Employee) –  Saint John, NB19 July 2016
Great Company, great people, great benefits, a great place to work and have career growth, a great place to learn and to grow.
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Challenge
Claims Advisor (Current Employee) –  Calgary, AB14 December 2016
I would recommend that student take this job if they are willing to rise to a real challenge over the course of four months. You will be expected to work overtime and some weekends.
Pros
Rewarding
Cons
Long Hours
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Decent pay, good advancement opportunities
Request Analyst (Current Employee) –  Montréal, QC28 April 2016
They work you to the bone and don't pay all that well. Benefits are less than to be desired with the exception of the pension. Work environment is corporate at its worst.
Pros
Pension
Cons
Corporate work environment
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Best environment to work at
Analyst/Advisor (Current Employee) –  Markham, ON22 February 2017
Excellent working environment and acceptance of growth opportunities. I have only been there for couple months and I am already looking for my next move up because hardwork and excellent work ethics do get noticed and recognized.
Pros
n/a
Cons
n/a
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Exceptional Culture
Senior Product Manager, Travel Insurance (Current Employee) –  Toronto, ON14 November 2016
TD has a surprisingly accepting corporate culture. It's an excellent organization with strong leadership and tremendous opportunities for development and growth.
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Productive and fast paced work environment
Phone Channel (Current Employee) –  Toronto, ON11 January 2016
A company that prides itself on the employee and customer experience. Constantly changing environment that makes for a challenging landscape at times. Evolving work strategies create an exciting workplace that pave the way towards future success.
Pros
Flexible Work Options, Employee Benefits, Diversity and Inclusion
Cons
Work Life Balance
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Productive and Fun to work with.
DLH Division - Data Processing Officer (Former Employee) –  Toronto, ON9 September 2016
TD Bank is very professional company and deals with all the associates professionally. Efficient and accuracy of work is the number one priorities. Clients services were all so good with all friendly customer service and receptionist. I will be a faithful associate as well as client of this number bank in Canada.
Pros
Easy to travel using GO Train
Cons
Long travel whenever the train broke
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Okay
Customer Service Representative (Former Employee) –  Toronto, ON6 January 2016
Not too bad but not great. Good benefits, decent pay for the work. Very busy call center. Management out of touch. Hours not flexible, hard to get time off. Mind numbing work. Hard to advance.
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Productive work place and so much to learn. I love it
Administrator (Former Employee) –  Toronto, ON27 August 2016
Working with Td Insurance was a great opportunity with me. I learned all the systems application easily. The people I worked for, were so friendly and willing to help all the time. I was able to use my other skills like, excel, word and outlook. I would recommend Td Insurance for contract employees or for those who want to gain an experience in an office environment.
Pros
free coffee
Cons
far
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Great place for young staff starting out
Bilingual Customer Service Advisor (Former Employee) –  Halifax, NS10 July 2015
I worked for TD for 6 months. The training was very comprehensive. It wasn't however the right place for me as I didn't want to be stuck on the phone all day. Also the culture there is to play weird games and have competitions between teams. I felt that at times with all my experience that I was undervalued.
The benefits are amazing though and this is the reason many people stay.
Pros
Benefits
Cons
Repetitive tasks
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On the job suport
Team Leader, administrative services (Former Employee) –  Edmonton, AB25 March 2015
TD provides excellent training and on the job support. They encourage sharing of ideas and management has an open door policy for the staff for questions or idea sharing. Furthering education is encouraged to always keep improving or working toward designations.
Pros
health benefits, excellent flexibility to allow for work life balance
Cons
high stress work, dept.'s do not work well together to meet common goals
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Stress free work envionment
Insurance Analyst -Underwriter (Former Employee) –  Etobicoke, ON15 October 2013
A typical day at work would be a continuous routine with surprises. It is a call centre environment so the daily routine and expectations is the same but every call is different with a different request and concern.

I have learned to deal with all types of people and how to handle different request and concerns. I have also learned how to handle customer conflicts and resolutions.

My co-workers were always helpful and always positive.

The hardest part of the job was the late night flex shifts.

The most enjoyable part of the job is talking to clients and setting up policies.
Pros
Excellent perks and benifits
Cons
Flex shifts
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Productive and Friendly place to work
Administrator/Investigator Assistant (Current Employee) –  North York, ON26 October 2015
It was nice coming into a very positive and friendly place to work, with a team environment. Was able to learn so many aspect of claims and fraud prevention.
Pros
Benefits and vacation
Cons
lots of lay off's
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People Organization and fosters personal development.
Human Resources Manager (Former Employee) –  Toronto, ON2 October 2014
TD fosters people development and team environment. Management encourages transparency and the will to win.
Offer work life balance and solid benefits program.
TD is fair, equitable and has amazing diversity programs in place.
They encourage personal development and genuinely care about their employees.
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Overall rating

3.8
Based on 89 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.7
Job Security/Advancement
3.0
Management
3.3
Culture
3.7