Productive work place and so much to learn. I love it
Administrator (Former Employee) – Toronto, ON – August 27, 2016
Working with Td Insurance was a great opportunity with me. I learned all the systems application easily. The people I worked for, were so friendly and willing to help all the time. I was able to use my other skills like, excel, word and outlook. I would recommend Td Insurance for contract employees or for those who want to gain an experience in an office environment.
Phone Channel (Current Employee) – Toronto, ON – January 11, 2016
A company that prides itself on the employee and customer experience. Constantly changing environment that makes for a challenging landscape at times. Evolving work strategies create an exciting workplace that pave the way towards future success.
Flexible Work Options, Employee Benefits, Diversity and Inclusion
Bilingual Customer Service Advisor (Former Employee) – Halifax, NS – July 10, 2015
I worked for TD for 6 months. The training was very comprehensive. It wasn't however the right place for me as I didn't want to be stuck on the phone all day. Also the culture there is to play weird games and have competitions between teams. I felt that at times with all my experience that I was undervalued. The benefits are amazing though and this is the reason many people stay.
Team Leader, administrative services (Former Employee) – Edmonton, AB – March 25, 2015
TD provides excellent training and on the job support. They encourage sharing of ideas and management has an open door policy for the staff for questions or idea sharing. Furthering education is encouraged to always keep improving or working toward designations.
health benefits, excellent flexibility to allow for work life balance
high stress work, dept.'s do not work well together to meet common goals
Ont. - Team Leader, Claims Services (Former Employee) – Toronto, ON – March 28, 2016
Working at TD was gratifying as it was a constant learning experience as well as being able to share and help others. They strive on a open door concept in which it makes a comfortable environment. Having Employee experience was essential as it is the key to customer experience
TD does many things extremely well. They place a very high emphasis on training and support for their employees. Generally, speaking, the corporate culture is positive and forward thinking, and people do enjoy working there.
Insurance Analyst -Underwriter (Former Employee) – Etobicoke, ON – October 15, 2013
A typical day at work would be a continuous routine with surprises. It is a call centre environment so the daily routine and expectations is the same but every call is different with a different request and concern.
I have learned to deal with all types of people and how to handle different request and concerns. I have also learned how to handle customer conflicts and resolutions.
My co-workers were always helpful and always positive.
The hardest part of the job was the late night flex shifts.
The most enjoyable part of the job is talking to clients and setting up policies.