The company, and even more importantly, loss prevention, emphasizes the importance of customer service. Great job, if you're good with your words and quick. Hardest part of the job is resolving the inconvenience or the fraud issue in regards to the customer. If you're not a people person, this is not the job for you. Job is great though. Company does well to give you recognition when you're doing great. They also provide assistance and development plans if otherwise.
recognition, pay, growth
competitive, mentally exhausting