Customer Service Representative (Current Employee) – Calgary, AB – 20 July 2017
Working at TD is great experience. The managers there are always willing to help and answer any kind of questions whether big or small. They are always supportive and when you need to take time off or need more hours, they will always take the time to make things work. The environment is very accepting and fun!
Customer Service Representative (Former Employee) – Sherbrooke, QC – 18 July 2017
Full cycle coordination of all customer transactions: first approach, needs assessment, solution creation, and follow-up. Highly developed time management and organizational skills developed due to high demand and expectation of top quality customer service. Relationship building and client retention. Computer software and other telecommunication tools used on a daily basis. Handling of cash. Report creation. Team meeting participation.
Financial Services Representative (Current Employee) – London, ON – 12 July 2017
A typical day at work starts usually early in the morning for me around 5 AM. Working at TD has helped me gain a vast amount of knowledge about Finances as well as about myself. The training program is very effective and well put together and management is very encouraging and supportive of its employees. The culture is absolutely wonderful. There are daily competitions/events and prizes to keep the TD community growing together. The hardest part of the job is having empathy and lots and lots of patience. Sometimes we as employees get treated poorly by customers and must learn to let go of the previous call and focus on the next in order to encourage a positive mindset and atmosphere. The most enjoyable part of the job is speaking with customers about their life/their ideas and getting to know other people and their stories.
Telephone Sales Agent (Former Employee) – Ottawa East, ON – 10 July 2017
This was a well paying position, however there is a heavy focus on sales, be prepared for this element. The management was friendly and helpful. The hours may be difficult, but they are transparent, so it is a choice you make early.
Customer Service Representative (Former Employee) – Abbotsford, BC – 10 July 2017
2 or more referrals, sales required per shift gained great customer service experience expert in problem solving fun working environment Hardest part of the job would be full filling the mandatory sales per day most enjoyable part of the job would be working with great people and getting the chance to meet incredible customers
Customer Service Representative (Current Employee) – Halifax, NS – 6 July 2017
I've been with TD for almost two years now and I have learned more in the past two years than with any other job. The culture is eclectic and diverse and the management is excellent. I went in with no banking experience and since I started I have worked as a CSR, a Financial Sales Rep and a Customer Service Manager. The promote advancement and want their employees to succeed.
Financial Advisor (Current Employee) – Toronto, ON – 5 July 2017
good for learning but should not spend more than 2 to 3 years in retail. management forces employees to partake in unethical and questionable practices to boost up sales numbers. if caught you can get fired but they can just get someone else