Very productive working environment and motivating employers
CUSTOMER SERVICE REPRESENTATIVE (Former Employee), Laval, QC – February 21, 2014
Pros: great working environment, friendly coworkers
Cons: working weekends, even sunday!
Dealing with many different types of clients from bad to good. Management was very effective in providing positive feedback and constructive criticism when needed. My co-workers were very helpful and friendly. They were there when you needed extra guidance which created a very good synergy. A lot of team work and effort. The hardest part of the job – more... was having to deal with unpleasant or dissatisfied customers. The most enjoyable part of the job was being able to be a part of such a strong customer service excellence oriented company that prides itself on providing the utmost care to its employees. – less
Answering inquiries of credit cards and providing advice.
Credit Card Customer Service Advisor (Former Employee), London, Onatrio – February 19, 2014
Pros: benefits and bonuses
A typical day at work would include advising customers on their credit and credit cards. I learned many aspects of proper banking within Canada and sales aspect of banking with TD Canada Trust. The other people working within TD Canada Trust were great to be around. I found the hardest part of the job being to create an idea that decisions made by our – more... representatives were the best opportunities. I enjoyed the structure and corporate identity of TD Canada Trust. – less
Very friendly, nurturing, team-oriented work environment.
Telephone Banking Specialist (Former Employee), London, ON – February 16, 2014
Pros: copious paid training that prepares employees with a great start, for a career in the banking industry
Cons: high pressure for sales performance.
TD, like all major Canadian banks, is transitioning from a customer-service focused model to a profit-driven, sale-intensive one. As such, sales performance has become the dominant measurement of an employee's success, and thus their opportunities for advancement. Job training is very thorough, and is helped by skilled and knowledgeable trainers and – more... exceptionally encouraging managers. Work-life balance is a key priority, and a flexible schedule is not difficult to negotiate. – less
Customer relations coordinator (Former Employee), edmonton alberta – February 13, 2014
Pros: life changing.
I wouldn't trade the time i spent there for the world. I worked there for almost 5 years, and I learned more than i could have ever imagined. The management were all amazing, the work culture there really takes over, and can be seen in every day life during business. They live and breath what they do, and I have nothing but good things to say about – more... the time i had there. – less
TDCT a Productive and great place to work.Is TD,s customer-focused personal and small business banking business.
Representative (Current Employee), Etobicoke, ON – February 10, 2014
Working for TDCT contributes to my personal development, to understand customer's banking needs and provide appropiate financial solutions.This includes new accounts,credit products,basic invetment advice, and promoting all banking products products and services to create a legendary customer experience.
Financial Advisor (Former Employee), several – February 10, 2014
Rotating shifts are required with evenings and weekends availability. When changes were made in hours, employees that got effected where told to change there life to accomodate head office decision. Side note - Head office hours are 9-5 no weekends and evenings. I am sure they are working hard to keep the business profitable and to keep people employed. – more... It is not fair that staff keeps thinning out and hours keep getting extended. Work life balance does not exist. When asked I asked to have certain hours, I was told, tough because you are working in a retail store. I was asked to look for other opportunities with there support. I never did get supported and now I am no longer working for TD Canada Trust. My family life, my personal and mental health has been severely effected by working for this company. – less
Customer Service Representative (Current Employee), Montréal, QC – February 2, 2014
Pros: great salary, good work atmosphere, job security
Cons: need a lot of patience for difficult customers, but if you have that you're fine!
As a recent graduate, working as a teller at TD for the last year has given me all I need and more. The benefits and salary are great. The experience of working with clients face to face, selling and communicating are great. The overall work environment is great. It is not as easy of a job as people make it out to be, there is a lot to learn. Each day – more... you will learn something new! – less
Results oriented culture with on the job pressures to perform.
Bank Manager (Current Employee), Toronto, ON – January 29, 2014
Work life balance can be a challenge especially with Sunday banking however it's up to the individual to manage that process. Good environment and team oriented. Can be a fun place to work depending on the branch management. This bank is very results oriented with on the job pressures to perform however it does not come without incentives as the employees – more... receive bonuses based on performance, all paid vacation for top performers via the Champions award, praise from Management and peers and of course the bank stock performance. – less
Financial Advisor (Former Employee), Calgary, AB – January 28, 2014
• Developing and deepening relations with clients • Providing complex investment advice, as well as wealth management • Recommending the right credit product for each need and customer • Leading and participating in the sales campaigns • Coordinating efforts to exceed customer’s expectations with different partner’s offices such as Private investing – more... and Financial planning • Help training and develop new hires on the sales team • Provide support and coverage for the front sales staff when direct management is absent • Balancing branch operations at the end of the day • Supervising compliance of bank procedures • Participate in weekly meetings providing recommendations and comments on how to delight our customers. • Member of the High Impact Advisors club – less
Analytical role with primary focus on reviewing and adjudicating small business banking clients.
Business Banking Credit Analyst (Current Employee), Toronto, ON – January 28, 2014
Pros: new and exciting project. ever evolving and changing.
Cons: 7 days week from 7-12
Reviewing and adjudicating small business banking customers. Involved in a prestigious project of Aeroplan. Member of an elite group of few analysts for adjudicating and underwriting HNW business clients
Manager, Mobile Mortgage Specialist (Current Employee), Toronto, ON – January 6, 2014
Pros: work independently with real estate agents and cois
Cons: pay is not any more attractive based on the amount of work and business brought in for the bank
Very Hectic! Learnt a lot ! There are always seminars that you can attend to brush up your knowledge Management is very supportive Co-workers are friendly the hardest part is to get approval and co-operation from the head office on mortgage approvals. the most enjoyable part is to get deals approved
INTEGRATION LEAD / IT SPECIALIST (Current Employee), Toronto ON – January 2, 2014
Pros: free lunches
Cons: low salary
TD is a great organization powered by great people who want to make a difference every day. Our over 85,000 employees world-wide are a big part of what makes TD stand out from any other organization. Every day, we deliver legendary customer and client experiences to our approximately 22 million customers. We're an award-winning organization that reinvests – more... constantly to ensure future growth.
We're recognized as an extraordinary place to work that embraces diversity, where everyone is respected and valued. TD is the sixth largest bank in North America by branches, with many exciting and challenging career opportunities in our four key businesses: : Canadian Personal and Commercial Banking - including TD Canada Trust and TD Insurance Wealth Management - including TD Waterhouse and an investment in TD Ameritrade U.S. Personal and Commercial Banking - including TD Bank, America's Most Convenient Bank Wholesale Banking - including TD Securities – less
Teller/Customer Service Representative (Current Employee), Winnipeg Manitoba – December 3, 2013
Working with dynamic of people makes TD very interesting workplace. Always full of energy and passion for reaching out to clients is the best example of contributing individual's expertise to our community