For the most part - a very fun environment to work in. Exposure to people in all walks of life.
Pros: Customer Interactions - got to know MANY of the customers on a personal basis
Cons: Pressure to sell and advise
Worked for TD for 16 years. Loved every minute of the customer experiences - even the bad ones. I was in the same branch for 14 years, so I saw a lot of employees come and go. I have made some life long friendships along the way.l
The last few years have become very stressful from a business point of view., They began to put a lot of pressure on the front line employees to sell products and refer clients to advisors. The goals were, in my opinion, way too aggressive. The branch I worked in was in a small neighbourhood community with a lot of repeat customers. It was challenging to offer new products and advice to people you would see on a weekly basis.