Senior Quality Assurance (Former Employee) – Toronto, ON – 20 June 2017
A typical date ... starts with quick update within the team. I learnt how credit cards are being processed. Management ... was mediocre. Changes happened too often. Work place culture ... management kept close check of the where everyone was.
Fast pace working enviroment with customer satisfaction as a goal
LOANS OFFICER (Former Employee) – Downtown toronto – 19 June 2017
heavy work loads. Your hours are not scheduled. If its a busy time at the bank, its a busy time for you. Hard working individuals. Achievers. Everyone thrives to react the top. Many opportunities. Courses are provided with an average percent expected.
Manager of Customer Service (Current Employee) – Calgary, AB – 19 June 2017
Its one of the best banks in Canada. Management is very cooperative.Best work life balance environment for a career focused professional. Pay is good and benefits are great and flexible work options are available.
Customer service representative (Current Employee) – Edmonton, AB – 16 June 2017
Working at TD you get paid better than other customer service jobs, it's a nice work environment, very professional but fun aswell. Alot of incentives
good pay, good hours, respectable place, fun office activities, incentives and rewards
if you struggle with selling then this is not the job for you, if selling comes easy to you then you will def reap the rewards for your sales, very customer service focused, your customer service is measured and bonus is dependent on sales and customer service
Telemarketing/Survey Specialist (Former Employee) – Toronto, ON – 14 June 2017
At this job we conducted surveys to TD Bank customers, retrieving feedback on their customer experience. I was amazing at this job, averaging from 15-20 surveys per day, where other employees were getting less than 5 per day. I applied my skills from my previous call center job as well as my customer service skills to be the best surveyor in our location. I was fired because one of the staff member did not like me because of another associate that sat next to me. I was wrongfully dismissed from this job, because of another person's opinions. Nothing to do with my punctuality, or my ability to do the job. This job was nit hard to me at all. The staff was a younger age group team that based the staffing on their choices and not the employees ability to produce. I loved the job, because I was amazing at it.
easy fast paced job that involved customer service
Quality Tester-Credit Card Department (Former Employee) – Mississauga, ON – 14 June 2017
Best work life balance environment for a career focused professional" (in 283 reviews) "Pay is good benefits are great and flexible work options are amazing" (in 278 reviews) Cons "Hard to maintain effective work/life balance" (in 207 reviews) "You might have to pull long hours in the busy seasons to meet the SLA guidelines" (in
You Learn alot, but not from training, mainly from day to day transactions with customers
Customer Service Representative (Current Employee) – Mississauga, ON – 13 June 2017
I would recommend that HR digs in deeper into some of the hidden issues that occur within the branches. There is a lot "playing favourites" going on in these branches and its quite disturbing and prevents you from reaching your full potential.
Learn about your own finances, professional and creates higher tolerance
Long hours standing, pay is not enough, management is overrated
CUSTOMER RELATIONS COORDINATOR (Former Employee) – Toronto, ON – 13 June 2017
Demanding sales goals you had to meet or you would be reprimanded. They push sales on you to make your quarterly contribution if you don't its not good. You must be able to work flexible hours: days, evenings and weekends BUT managers are also great at working with your schedule. The pay and benefits are great to start at this level. They encourage growth within with a lot of support. If you can grind it out for a year in this role you'll be able to apply within TD.
Customer Service Representative (Current Employee) – Oakville, ON – 12 June 2017
You are required to sell a lot at the branch level and it's not easy if you work in a location where not a lot of people purchase credit products. There is constant pressure and if you don't meet and exceed your goals you are looked down upon by everyone at the branch. You can certainly feel the pressure and there's very little training when you initially start.
Telephone sales specialist (Current Employee) – London, ON – 5 June 2017
great work place, great opportunities to grow! I learned telephone banking, insurance advice and making connections. The work environment and the culture is very open and welcoming. Ideas and curiosity are always welcome.