TD Bank Employee Reviews

Found 1,549 reviews matching the search
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Great workplace
Office and Data clerk (Former Employee) –  Ottawa, ON8 July 2017
Fun place to work with ability to move up or sideways depending on what you want in your career. Great management team that really shows respect to all employees.
Pros
Management, attitude, hour flexibility
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great place to start
Customer Service Officer (Credit cards) (Current Employee) –  Toronto, ON7 July 2017
good place to start your career,
work schedule is bad for call center, have to work on weekends and stat holidays

requires minimum one year commitment in role before transferring out
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Great place to work
Customer Service Representative (Current Employee) –  Halifax, NS6 July 2017
I've been with TD for almost two years now and I have learned more
in the past two years than with any other job.
The culture is eclectic and diverse and the management is excellent.
I went in with no banking experience and since I started I have worked as a CSR, a Financial Sales Rep and a Customer Service Manager. The promote advancement and want their employees to succeed.
Pros
amazing experience
Cons
pay isn't great
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Great company to begin career with
Customer Service Representative (Former Employee) –  Etobicoke, ON6 July 2017
Overall, TD was a great experience. Room to learn, grow, network. Extremely sales oriented, need to have a tough skin and desire for sales/numbers in order to succeed.
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good workplace, bad management
Customer Service Representative (Former Employee) –  Ottawa, ON6 July 2017
TD Bank is amazing, the negative review is mostly towards the MBNA section. Management needs to be replaced. Most adults there 30+ are very depressed and negative, and are huge downers and critical.
Pros
good pay, good co workers
Cons
call volume is always too much for the company to handle, forced sales with extreme goals every month, negative depressed management
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sales pressure to mislead clients
Financial Advisor (Current Employee) –  Toronto, ON5 July 2017
good for learning but should not spend more than 2 to 3 years in retail. management forces employees to partake in unethical and questionable practices to boost up sales numbers. if caught you can get fired but they can just get someone else
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TD Canada Trust is a Great Place to Work
Business Analyst (Current Employee) –  Toronto, ON4 July 2017
TD invests in their employees with ongoing support and training for career advancements.
As this is a large corporation, the employees no matter what area within the bank, they are all friendly and approachable making it a great place to work.
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Corporate view looking down on you
Customer Service Representative (Former Employee) –  Ontario4 July 2017
It's all about the bottom line and how to bring in more money for the shareholders while treating the employees with disrespect and customers like numbers. There is no work/life balance. They will only guarantee minimum amount of hours and schedule you to fit their business needs. They will disregard the professionals when your health is at stake. If you cannot product the numbers they will force you out the door.
Pros
Meeting new people, something new every day
Cons
Pressure to sell to every customer whether they need the product or not
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A secured place to work. Great for having a career
Digital Tech Service Specialist (Current Employee) –  Markham, ON4 July 2017
It's an extremely fast paced environment to work in. You can learn a lot and many opportunities to explore different areas of the bank. I am able to develop a stronge back bone of skills are of greate value to any other company. Job security is good and colleagues are always the fun part of the job. Management have open door approach to it's employees always looking to help to take the next step in your career. Employee ownership programs is really good. Lots of benefits which one can enjoy in many aspects of their life. I always receive encouragement on advancing my career from upper level of management as well.
Pros
Staff benefits, Career growth, Food
Cons
Worklife balance can be challenging in some roles
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Great place to work/some improvements are needed
Customer Service Representative (Current Employee) –  Cobourg, ON2 July 2017
Great place overall
you learn to have alot of patience with customers
you learn to find answers on your own
sometimes a good environment to work in
Pros
banking
Cons
a number of combined things
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Diverse and Friendly Culture
Senior Financial Analyst (Former Employee) –  Toronto, ON29 June 2017
Working at TD is fun until you start to become a threat to management. There is a strong preference for hiring timid submissive employees that will work like machines with little to no resistance.
Systems are old and the amount of copy and paste required to fulfill most finance related jobs is tedious. The entry level positions (Level 7,8) are fine, however when you make the jump to L9 things get more serious. Getting a L10 (Manager) role (Non People Management) is next to impossible even if you have had people management experience. L11 is usually managing a team of 3-4 or more. I have seen good people leave the bank because they have been unable to break that L10 barrier into the sphere of L11.
Pros
Culture is friendly and open to diversity
Cons
Strong preference for a certain type of employee that will sustain the management
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Good place to work if you are under a good people mnager
IT Developer II (Former Employee) –  North York29 June 2017
Job Work/Life Balance for me was never good. Though it totally depends on the people manager. I've seen my colleagues in other team who was enjoying their work with flexible schedules, realistic project line and work from home option. Tremendous opportunities and resources available for career development
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N/a
FINANCIAL SERVICES REPRESENTATIVE (Current Employee) –  Whitby, ON28 June 2017
Very driven sales environment, less about your customers and more about a business and how you can build their brand and the bank, instead of their clients and communities.
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Good learning environment
Financial Service Representative (Current Employee) –  Markham, ON27 June 2017
Good learning environment , promotion opportunity. Management team is responsible and patient. Co-workers are friendly. Great place to start up career.
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Great place to work and develop business acumens from all aspects.
Manager, Operational Initiatives (Former Employee) –  Toronto, ON26 June 2017
Great place to work and develop business acumens from all aspects. Managed call centre staff in meeting departmental goals. Inclusive working community. The hardest parts of the jobs were performance appraisals and the most enjoyable was training and development.
Pros
Long time Bank employee with great benefits
Cons
Constant downsize and departmental merge
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overall good experience
Senior Financial Advisor (Former Employee) –  Toronto, ON24 June 2017
I have developed many skills working with TD Canada Trust. I am now seeking employment outside of the company to further develop my skills. TD offers good work-life balance and a fun working environment.
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Growth within organization
Customer Relations Coordinator (Current Employee) –  Edmonton, AB24 June 2017
With assistance of management, its is possible of heightened success within the organization.
The company supplys endless support for all individuals.
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Excellent Company to work for
Lead Business Systems Analyst (Current Employee) –  Toronto, ON24 June 2017
Good Benefits and work life balance.
Good opportunity for advancement
Excellent work culture
Flex options available
Close to transit system
Good team to work with
Pros
Flexible work hours
Cons
None
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n/a
Centralized sales and service supervisor (Former Employee) –  GTA, ON23 June 2017
good benefits, great manager. unfortunately they are doing restructuring in the company lots of jobs were lost. the job itself was excellent. lack of support from company seeing the importance of compliance ultimately lead to it being eliminated
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Excellent benefits and opportunities
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Toronto, ON23 June 2017
Very supportive in regards to both personal and work matters and encourages advancement and one on one coaching to help reach future goals.
A lot of community and local events take place in order to resort work/life balance.
Lots of locations so relocating is not a issue ( I had 5 different branches within walking distance from my house).
High pressure to reach sales target which may not be easy for some but was not an issue for myself.
Encouraged to use incentive and become a leader however, help is always at hand.
Pros
fast advancement hand positive environment
Cons
hours not always guaranteed
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Overall rating

3.9
Based on 3,781 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.7
Job Security/Advancement
3.6
Management
3.5
Culture
3.8