Small Business Specialist (Current Employee) – 3500 Steeles Ave E, Markham, ON – 24 April 2017
This is a great bank to work for. I've hear horror stories from employees of other banks, but not really as much from TD. They have decent perks for employees. There is a viral culture there. Once you breath it in your life is all about TD. It is almost borderline brainwashing/hypnosis.
Free lunches once in a while, amazing staff, management support, employee programs, etc... The list goes on
work life balance is terrible, pay is not that great. They place a huge target for sales revenue..!!
IT Operations Analyst (Former Employee) – Toronto, ON – 10 February 2017
Don't let the Ad's fool you, there isn't work/life balance. There was a time that you were able to work from home a few days, however many managers no longer believe in that. There is no culture there. Everyone keeps to themselves and are worked to the bone. Folks go on breaks alone, eat alone and pretty much work alone. Flex work spaces are set up where you come in a grab a desk, you aren't sitting with your team mates if you happen to have any. Teams are let go without a second thought and your job is given to others just like that. TD knows nothing about loyalty to their employees!
Phone Channel/Web Tech Specialist (Former Employee) – Markham, ON – 9 February 2017
Not the greatest place at all to work in customer service but other areas of TD are great from what I've heard and they offer plenty of opportunities for advancement. My review is solely based on the position I held at TD.
Team Lead (Former Employee) – Markham, ON – 8 February 2017
Strict adherence to schedule was required Learnt people management skills Easy and enjoyable working environment Dealing with and turning around a bad customer experience to a successful one Good managers and Team leads
When I started working at TD, I was told it was a laidback company with lots of advancement. I found it true for the ROC, but Quebec management was very cruel, short sighted, and sort of bullies. Also the salary was low, and the advancement in the province is limited to sales, and sales manager.
Commercial Document Officer (Former Employee) – Mississauga, ON – 5 February 2017
TD Bank is very organize in every aspect of it as a company. TD is definitely a company for people who want to think, analyze, give solutions, and lastly be part of a community that is pro societal improvements.
Crypto Deployment Analyst (Former Employee) – Toronto, ON – 31 January 2017
Each day would start with a personal review of my next occurring deployment. I potentially would have two deployments a day if I was doing a Staging deploy in the afternoon and a Production deployment in the evening. The review would ensure I was ready for Change Management meetings that day to get my CM record approved and also ensure I was ready for Gating which gets the Runbook approved that has specific details outlining all aspects of the deployment. Sharpening my organizational skills definitely occurred with TD Bank. Management was very good at being responsive to our questions, whether in person or by email, and with setting meetings to ensure that everyone on the team had an appropriate workload. The team meshed very well and assisted each other whenever they could to ensure we were successful with every deployment we took on. An example of the hardest part of the job was working until 2 or 3 AM and being back up early the next morning because of a deployment that needed to take place the following afternoon. Management would recognize this and give us time/days when needed to catch up on sleep if we had numerous deployments in a short cycle.
Bank Teller (Current Employee) – Victoria, BC – 30 January 2017
TD employees are very friendly, understanding and caring people. It is easy to make friends and get along with co-workers. Pay is a bit lower than other banks but really great benefits. Also, TD provides really good discounts for their employees, as well as excellent employee savings accounts with good rates.
Bank Manager (Former Employee) – Winnipeg,Mb – 30 January 2017
For 30 years,I provided customer service and sales in a financial environment.Managed the daily operations of the Bank and coached employees, while ensuring bank policies and procedures were followed.Experienced in all phases of Banking and developed a broad managerial ability to work effectively with all levels of senior management.The most enjoyable aspects of banking, was working with customers, employees and the considerable work that I did with Non Profit Organizations.
Providing customer service to Bank clients and working with non profit organizations.
Customer Service Representative (Current Employee) – Markham, ON – 30 January 2017
its a stressful job because you're dealing with people's money at the end of the day and you're talking to them over the phone. You have to use your judgement based on the profile if you are enfact talking to the customer that called in fro the profile or someone else
Clerical Assistant (Former Employee) – Toronto, ON – 30 January 2017
The typical day at work is pleasant. Just need to know what your doing and able to arrange the priority in doing the work assigned to you. I've learned so much and I was able to use and apply them in my next employer. The management is very friendly and able to always respect the people around. The hardest part of the job is during RRSP season when you are required to stay longer hour. The most enjoyable of the job is when someone call and letting you know how appreciative they are of your work ethics.
Customer Service Representative (Former Employee) – Oakville, ON – 27 January 2017
Was very fast at picking up becoming a teller and was very fast at dealing with customers, did not do well numbers wise but had an outstanding relationship with staff and customers, I assisted our staff as well as the front desk in organizing, filing, and data entry. Change of branch managers bought in a man who did not like me and from day one began to treat me horribly and on more than one occasion in email called me a disappointment. HR didn't do anything to help as they were always on vacation and my customer service manager just said to ignore him. Left because I couldn't stand it anymore.
Solutions Developer (Former Employee) – London, ON – 26 January 2017
In the TD call Centre environment the culture and atmosphere is very different depending on where you work. While I was on the phones and in the call centres it was GREAT. In my case and the people I worked with, after I switched to IT, the environment was caustic. All day long you heard how much people hated their jobs. So, I addressed it with management and the solution was that I "work from home". made me feel great but did not resolve the root of the issue. The managers did not care about the employees that reported to them nor respond to feedback that was requested..
Manager customer service (Former Employee) – Edmonton, AB – 24 January 2017
Td Bank is a good place to work , but the managers you work for make a big difference. the demand to exceed expectation. the company does reward its employees for hard work . TD provide on going training to the emplyees.
Product Manager (Former Employee) – Toronto, ON – 24 January 2017
I loved working for TD Bank. The opportunities for development and fun, engaging culture set a high bar. I would work for TD again in a flash. The most enjoyable part of the job, as always, was the amazing team I worked with. The only concern I had as an employee was work/life balance, or lack thereof. The one department I worked in was involved in production support of live customer environments and as a result, long hours were expected and not necessarily rewarded/acknowledged. I can tell you my yearly bonus (which was amazing) didn't cover the overtime worked in my more senior roles. Something for me to consider if I ever return to the company.
opportunities for development and advancement; engaging culture
long hours in more senior roles (depending on the line of business you're in)
F/T greeter at Kingsway and Victoria branch (Former Employee) – Vancouver, BC – 13 January 2017
My branch was often busy. At times this led to it being a very dynamic work environment. The physical limitations of the property, ie: insufficient parking spaces and too few teller wickets, sometimes served to increase tensions among the customers.
My objectives were to deter robberies, which I very much enjoyed, and to try to foster a sense of security for both staff and customers.