TD Bank Employee Reviews

Found 1,549 reviews matching the search
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Great place
Customer Relations Coordinator (Current Employee) –  2561 victoria park ave19 July 2017
Great experience to learn about the financial world. Lots of avenues to explore within the company. The company themselves hire nothing but the best so it's easy to get alot with everybody.
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Things move slow but steady
Technical Specialist - AIX Administrator (Former Employee) –  Mississauga, ON19 July 2017
TD has factory model where everyone does one thing. With combination of heavily process driven culture, a simple ID takes one whole month to be approved and created.

Such delay does not fit well with Agile method but at least TD will do well with the audits.
Pros
Process driven
Cons
Too slow
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Enjoyed my job
Customer Service Representative (Former Employee) –  Sherbrooke, QC18 July 2017
Full cycle coordination of all customer transactions: first approach, needs assessment, solution creation, and follow-up. Highly developed time management and organizational skills developed
due to high demand and expectation of top quality customer service. Relationship building and client retention. Computer software and other telecommunication tools used on a daily basis. Handling of cash. Report creation. Team meeting participation.
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No support
Financial Advisor (Former Employee) –  Moncton, NB17 July 2017
This bank is not customer oriented at all. Numbers and sales are the priority

Management is non existent and work life balance is non existent too.

Worked at TD for over 4 years and never felt so lost at a job
Pros
Awesome clients
Cons
No management. Overworked and no recognitions
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fast paced
Customer Service Representative (CSR) (Former Employee) –  Coquitlam, BC17 July 2017
lots of pressure for sales and stressful environment at times. friendly staff depending on the branch but pressure to be making sales and meeting ridiculous quotas. no one lasts long.
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a lot projects to which employee have the chance to apply their modelling, professional excertis
Senior Risk Modelling Analyst (Former Employee) –  Toronto, ON14 July 2017
excellent place focus on analytics. a lot of chances for modelling which was my strong area. Colleagues are experts in statistics and modelling, and some very useful discussion.
Pros
professional discussion, analytics focus
Cons
no cons
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Great work environment
Financial Service Representative (Current Employee) –  Scarborough, ON13 July 2017
Very flexible, with rotating shifts. Comfortable and welcoming environment. Get to deal with clients and have the opportunity to give financial and investment advice.
Pros
Flexible, great team management
Cons
None
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great place
Project Manager - FATCA (Contract) (Current Employee) –  Toronto, ON12 July 2017
great place to work at ; would go back and work again
flexible work place, great leadership team
work life balance
all the right tools are provided
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Diverse and Exciting
Investment Consultant (Current Employee) –  Vaughn12 July 2017
TD Canada trust is a exciting and diverse workplace. TD has taught me the basics to personal as well as commercial banking, TD has also taught me the importance of efficiency while at work.
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Productive and Efficient Workplace Environment
Financial Services Representative (Current Employee) –  London, ON12 July 2017
A typical day at work starts usually early in the morning for me around 5 AM. Working at TD has helped me gain a vast amount of knowledge about Finances as well as about myself. The training program is very effective and well put together and management is very encouraging and supportive of its employees. The culture is absolutely wonderful. There are daily competitions/events and prizes to keep the TD community growing together. The hardest part of the job is having empathy and lots and lots of patience. Sometimes we as employees get treated poorly by customers and must learn to let go of the previous call and focus on the next in order to encourage a positive mindset and atmosphere. The most enjoyable part of the job is speaking with customers about their life/their ideas and getting to know other people and their stories.
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It was great
Financial Services Representative (FSR) (Former Employee) –  Toronto, ON12 July 2017
My experience was great. As it built the base for customer service which is helped me to get in to my current role. I worked for almost a year and half and it was amazing
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Sales
Financial Advisor (Current Employee) –  Toronto, ON12 July 2017
Working in the retail branch is a sales role. Lots of pressure to sell. Salary levels are fairly low. Not a lot of training which makes the job difficult.
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well organized and fixible
QA /BA Analyst (FATCA/CRS/EBAT Project) (Former Employee) –  Toronto, ON12 July 2017
Nice place to work , very flexible, I like the management style, very independent.

Hardest part is to set up flexible time for meetings, and every one so busy with work.

most enjoyable working with the team, team oriented and very friendly atmosphere.
Pros
friendly env
Cons
tight work schedules
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Credit Specialist
Financial Credit Specialist (Former Employee) –  London, ON12 July 2017
Typical day at TD Canada Trust was on the phones. (Call Center)
All credit products and needs.
Bank needs.
Branch support.

Some management Great - Bad.

Hardest part of the job was matrix.

Most enjoyable part of the job was working for TD Canada Trust.
Pros
Rewards
Cons
I can not think of one
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Fun place to work
Financial Services Representative (Current Employee) –  Surrey, BC12 July 2017
- Great benefits
- Fast career advancement
- Excellent training
- On the job training
- Number of resources available for help
- Great work life balance
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Strong focus on sales
Telephone Sales Agent (Former Employee) –  Ottawa East, ON10 July 2017
This was a well paying position, however there is a heavy focus on sales, be prepared for this element. The management was friendly and helpful. The hours may be difficult, but they are transparent, so it is a choice you make early.
Pros
Pays well, friendly environment
Cons
long hours
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productive and fun work environment
Customer Service Representative (Former Employee) –  Abbotsford, BC10 July 2017
2 or more referrals, sales required per shift
gained great customer service experience
expert in problem solving
fun working environment
Hardest part of the job would be full filling the mandatory sales per day
most enjoyable part of the job would be working with great people and getting the chance to meet incredible customers
Pros
staff appreciation day every month
Cons
not enough hours
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TD is a fun place to work
Program Manager/Lead Delivery Manager (Current Employee) –  Toronto, ON9 July 2017
TD is a fun place to work where nobody is watching you but you have to work and manage your work based on the responsibilty. however you have some challenge specific to career growth but each department has its own responsiblity.
Pros
Free breakfast
Cons
Long hours
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Gained nice experience at work place
Test Manager / Lead (Current Employee) –  Toronto, ON9 July 2017
Gained nice experience at work place and good exposure on updated technologies. Employer visibility is higher than what i expected and motivated people and management
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productive
Customer Service Representative (CSR) (Current Employee) –  Vaughan, ON8 July 2017
A typical day at TD is helping customers with their transactions. I reconcile cash at the end of today to make sure the branch is balanced. I learned on how to assess credit, and interest rates
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Overall rating

3.9
Based on 3,780 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.7
Job Security/Advancement
3.6
Management
3.5
Culture
3.8