TD Bank Employee Reviews

Found 436 reviews matching the search
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Manager Customer Service
Manager Customer Service (Current Employee) –  Vancouver, BC1 December 2016
Great company to work with, excellent company culture and management teams are always there to support you. TD really cares the employee experiences by creating the diversity and inclusive culture. I would recommend anyone who is looking for a company that truly cares about their employees and tons career development opportunities.

The only downside for the company would be the compensation. All the banks have the similar benefit and pension program, but salary wise, TD is not so competitive. I think this maybe the only reason that people will leave TD to the other banks.
Pros
culture, employee experiences, management, career development
Cons
salary
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Fun workplace with great people
IT Operations Analyst I (Current Employee) –  Markham, ON14 September 2016
As first line of support for IT issues for the bank, it can get relatively busy with high call volumes specially in the morning. You learn basic information about all the Lines of Business in the bank (retail branches, Corporate, Commercial banking, etc.) and the basic applications they use and their purpose. Management can be hit and miss, a few concerns has been ignored over the years and there is a general lack of transparency. The people I have worked with, my colleagues, are the greatest, nicest, most diverse set of people I have had the pleasure to work with. The job can be stressful as there are days that call volumes will never end due to some issue the team has no control over. You can always learn something new, assisting people real-time and addressing their issue is always enjoyable.
Pros
work-life balace, great people
Cons
compensation
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Friendly and Learning Place to work
Credit Coach, Practice Management (Current Employee) –  Toronto, ON28 December 2016
- Customer Oriented Workplace
- Employees are not the priority however work-life balance is good
- Multiple internal job opportunities however,
- Potential to grow is limited
Pros
work-life balance
Cons
Salary
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okay depending on where you work in the company.
Mobile Mortgage Specialist (Former Employee) –  Ottawa, ON8 August 2016
If you have a graduate degree, you're good. They will train, move you up, and take care of you with okay money. Not great, not bad, most branch jobs max out in the mid 50k range except for the branch manager.

If you work in service, so tellers, call centre, etc. etc. the pay is awful. the benefits are good. and the hours are usually awful. Don't plan on going anywhere and even if you do it's only a matter of time before you get bumped by someone with a degree.
Pros
training
Cons
slow movement within company.
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Great place to work
Project Manager (Current Employee) –  Toronto, ON6 September 2016
Provides challenging opportunities
Provides growth potential.
Provides learning opportunities.
Provides an avenue for "career change" without changing companies
Offers Flex Benefits
Various other benefits.
Great people.
Collaborative environment.
Pros
Flex time/place
Cons
Periodic long hours
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Poor Service
Financial Advisor (Former Employee) –  Burlington, ON20 September 2016
Not a great work experience. This company is going away from being people and customer based towards only revenue based. The change in culture is resulting in a number of employees leaving this organization.
Pros
Good Benefits
Cons
Over worked and underpaid employees that have a fear of job loss.
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More cons than pros
Telephone Sales Rep (Current Employee) –  London19 April 2016
A typical day includes talking to 50+ customers over the phone, and most importantly, selling them things.

At the end of the day, it's NOT about the customer -- it's about how many customers you can help, in less time, while selling them products and services that generate profit for TD. Make no mistake -- if you cannot sell you will be harassed, micro-managed, and eventually fired. This was never a problem for me, just to let you know. If you can sell, you can do anything you want.

I feel sorry for management, I can see how stressed they are with recent pressures and shakeups. Then they take that stress out on the employees. They seem to be wondering if they'll be the ones to be fired next.

I knew many managers who had 15+ years of experience and were FIRED during the shakeup, without a blink of an eye from upper management.

New "lean" leadership has crippled the employee culture.

PROS:
-Great co-workers.
-Love the customers.
-Love the pay and benefits.
-Very flexible work schedule.
-Great experience.
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Unproffesional Managment and Staff
Customer Service (Former Employee) –  Ottawa, ON17 December 2016
Bullies and cheaters get rewarded.
Honest workers get kicked to the curb.
Toxic environment.
Don't bother going to HR ....they will give you the run around.
Pros
Benefits are good.
Cons
Everything else
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Nice place to work
Data Integration Developer (Current Employee) –  Toronto, ON25 October 2016
TD is a nice organisation to work. Friendly staffs and accommodating. Staff respect to one another is first class and their Salary is considerable.
Pros
Work live Balance
Cons
So much workload
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Great place to work.
Customer Service Representative (Current Employee) –  Toronto, ON29 May 2016
TD bank is a very good company to work for. Management is amazing at helping you with opportunities to grow, and get you wherever you desire to go within the company.
Good pay + great benefits.
Downfall is when you're in school full time hard to create a schedule to go with the banks hours.
- also, very sales oriented. If you will not sell, or do not like selling environments do not bother applying.
Pros
good job
Cons
bank hours restricting from getting desired hours.
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Great benefits, challenging roles
IT Operations Analyst (Former Employee) –  London, ON30 June 2016
Excellent work environment. Great benefits opportunity for advancement. Flexible workspace. Very positive attitude throughout the workplace. Training support available. Community support programs. However too much outsourcing.
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Productive and fun to work with,A good place to learn.
Distribution Clerk (Former Employee) –  Toronto, ON4 June 2016
Its a good company to learn and be educated about bank business.Excellent company and management and employee.A lots of training and seminars and meetings.Very busy company Day and Night.
Pros
Free tickets and good benefits.
Cons
Long hours and meeting, more overtime.
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Productive with air hockey and a pool table and tvs
Legal Demands Support Officer (Former Employee) –  Mississauga, ON24 March 2016
Printing all reports. Puttng a freeze on the customers bank account so they could not take all their money ot of their account. Take the payment out of their account. Make up a draft for the amount that we took out of thier account.
Sending draft to the Government.
NCL as an department that worked on behalf of the government. Providing payments for Child support, Land taxes, any money that the customer owed the government.
Pros
Excelent Benefits, good pay
Cons
could be long hours when RRSP season
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Great experience
Branch internal control officer (Former Employee) –  Mississauga, ON1 November 2016
Strong company, strive for excellence. Treat employees fairly. Learnt a lot.I work great with any team. I have a lot of experience in customer service, management, and customer service.working with the team makes it all worthwhile. Lots or reward and regonition. At Td, customer service is always number1. You work hard yes, but your opinion always mattered.

I like that I have a second family at work.
Pros
Learn a lot
Cons
You have to ensure you do not take things personally, with customers.
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Very Productive and fun workplace
QA Test Lead (Current Employee) –  Toronto, ON19 July 2016
Amazing Team, talented, intelligentoverworked brilliant people. You get some of the best benefits and perks in retail. You for an amazing and exciting brand.
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Best place to work
Data Entry Clerk (Former Employee) –  Ottawa, ON15 June 2016
Amazing place to work great benefits
Great work life balance
tons of opportunity
Good management
diversified industry
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fun working place
Data Analyst/Tableau Developer (Former Employee) –  Toronto, ON26 July 2016
i have learned a lot in this work place and the benefits are provided quite good

overall work place environment is really good.
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Professional and Good place to work
Service Officer (Former Employee) –  Mississauga, ON14 November 2016
Good place to work. Professional Environment. Good work culture. Had good and healthy job work-life balance. Overall good management. Co-workers are really helpful.
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Very friendly environment and caring leadership
Business Analyst - Finance Production Support (Current Employee) –  Toronto, ON14 January 2017
TD, Finance Production Support is an amazing team
I enjoyed the friendship and relationship with my co workers
The management is supportive of employee growth
Pros
Perfect work life balance
Cons
Very busy
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Diversity is embraced
Small Business Specialist (Current Employee) –  Markham, ON31 May 2016
Love that TD embrace every employee from various backgrounds.
They have great benefits and flexible hours. They focus on development and help employees achieve their goals
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Overall rating

3.8
Based on 2,232 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.6
Job Security/Advancement
3.5
Management
3.4
Culture
3.8