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TD Bank
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843 reviews

TD Bank Employer Reviews

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Professional, Productive, Informative
Teller/ Customer Service Representative (Former Employee), MississaugaAugust 12, 2014
Deliver world class customer service and build customer satisfaction and loyalty.
Provide effective and timely resolution of a range of customer inquiries.
Strike a positive and cooperative tone with both customers and coworkers.
Complete ongoing training to stay abreast of product, service and policy changes
Creating sales lead to financial departments – more... to help the branch to reach sales revenue goals – less
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productive
Administrative Assistant (Former Employee), Toronto OnAugust 6, 2014
Pros: respect
Cons: respect
getting my work done on a timely manner
new skills learned
managing priotize work load
co-workers-team work
not delivering
having the individual satisfy
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TD Bank Group.
Analyst - Anti-Money Laundering (AML) (Former Employee), Toronto, ONJuly 30, 2014
- Work independently and as part of the larger AML Testing Team performing testing engagements for business/control units for AML Control Design and Operational Effectiveness.
- Extensive knowledge of Canadian requirements (i.e. FINTRAC, PCMLTFA, OSFI).
- Thorough knowledge of US requirements (i.e.: Bank Secrecy Act and The USA PATRIOT Act).
- Conduct – more... interviews, gather data, compile documentation and evidence.
- Maintain accurate notes and develop initial and ongoing reports for investigations.
- Retrieve customer information and analyze in accordance with transactional activity.
- Manage data for purpose of compiling, extracting and analyzing.
- Client facing: consistent interaction with internal/external stakeholders regarding Engagements phases (i.e.: planning; fieldwork; and reporting).
- Assist in identifying AML/ATF compliance risks and ensure that proper controls, procedures, processes and training are in place to mitigate these risks.
- Identify and escalate risks that could impact business/quality control.
- Provide lines of business with points of clarification on matters relevant to AML/ATF in a clear, concise and timely manner.
- Recommend improvements to processes and tools to meet regulatory requirements.
- Developed and implemented working papers for Testing/Audit Engagements.
- Assisted with Risk-Assessment on Quality Assurance reviews for the risk rating of TD Bank lines of business for 2013.
- Perform Quality Assurance reviews of Testing/Audit Engagements.
- Tasked with special assignments.
- Regularly present findings/special projects/new initiatives to upper management and/or testing team. – less
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Great company, loved working there!
Finance Associate (Former Employee), Toronto, ONJuly 29, 2014
Can't say enough good things about TD, was a lot of fun to work there. Would go back.
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Fast pace environment, need to handle a large volume of transcations, accurately
Account Manager, Personal Credit Services Group (Former Employee), Toronto, ONJuly 29, 2014
Specializing in personal credit. Had 80 TD bank branches in my portfolio. Reviewed their delinquency, provided suggestions to improve. Reviewed loan products sales, provided tips and suggestions where necessary. Reviewed collateral, made sure documents were accurate and on file.
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Excellent Source of Employment with Long term growth potential
HR PROGRAM ADMINISTRATOR (Former Employee), Ottawa, ONJuly 22, 2014
Pros: total value compensation plan, flexible time, great employees
Cons: work load, red tape, organization size, tools and resources in a north american capacity
I had the flexibility to work from home when needed, schedule appointments and attend University. I was able to make my own schedule and was encouraged to take vacation and time off. I learned a lot about multiple sectors (Finance, L&D, HR, Customer Service, Credit, Call Centres, etc.) My co-workers were all very friendly and supportive. Managers are – more... generally very good. I find that Executive vision is extremely clear but doesn't always translate to middle management in day-to-day operations. The hardest part of my job was dealing with an organization of this size. Sometimes the left hand doesn't know what the right hand is doing and navigating can be tiresome. There seems to be a lot of duplication of efforts to obtain something. The most enjoyable part was working for a world-class leader in Finance. The TD Brand is fantastic. The employees are great. It was a fun place to work with a great compensation package. – less
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Great Workplace
Corporate Services Analyst (Current Employee), Toronto, ONJuly 8, 2014
The 6th largest bank in Northa America takes great care of its employees.
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Productive and Learning
Service Officer (Former Employee), Toronto, ONJuly 1, 2014
Pros: nice and friendly management
Cons: nothing
Worked in TD to cover my CMA program. This indeed was new Canadian Banking experience. Learned the comparison in Canadian and Indian Banking style.
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Good colleagues but questionable upper management
Senior Software Packager / IT Technical Specialist (Former Employee), Toronto, ONJune 30, 2014
Pros: flexible work environment
Cons: lack of advancement / job security
Good group of colleagues to work with and immediate management were understanding of my concerns. Flexible work arrangements and overtime was not prescribed. Upper management were not understanding of our needs and provided little advancement or job security.
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No comment
Branch Manager (Current Employee), Windsor, ONJune 25, 2014
There is a wide range of activities required to take care of on a typical day and it is quite interesting.
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Productive place
Migration Architect (Current Employee), Toronto, ONJune 24, 2014
Involved in BDC and MBNA programs. Applications deployment to Barrie Data Center (BDC) and MBNA programs. Creating and assisting in deliverables and artifacts: Enterprise Operations Plan (EOP), Application Blue Print (ABP), Physical Infrastructure Design (PID), System Deployment Plan (SDP), and Application Support Documentation Portfolio (ASDP). Experience – more... working with Microsoft technologies within a Platform-As-A-Service, and Cloud Computing Services. – less
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A lot of micromanaging
Analyst, Planning and Forecasting (Current Employee), Toronto, ONJune 18, 2014
Fast Paced Envoriment, No work life balance, Long Hours 7 Days a Week for Managmen
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a typical day at work
TD Insurance Claims Analyst (Current Employee), torontoJune 11, 2014
• Responsible for providing exceptional customer service to incoming call center clients.
• Identifying all sales opportunities to retain and grow the business through financial advice/recommendations and offer clients a full range of products and services to meet their needs via the telephone. (Products and services include investments, new accounts, – more... visa products, overdraft, and telephone/web banking registrations and support, bill payment registrations, processing and general enquiries).
• Play a key role in enhancing the customer experience by providing high quality service at every interaction and ensuring customer concerns are being handled appropriately, while working in a dynamic fast pace environment.
• Adhering to both professional practices and standards, and the TD Canada Trust processes and controls to achieve operational excellence.
• A requirement of the role is to meet monthly Sales, Customer Service, Productivity and Compliance targets. – less
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Experienced Middleware Engineer
Senior Middleware Consultant (Current Employee), TorontoJune 9, 2014
Experienced Middleware Engineer

Successfully completed many IT projects ontime.
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Productive work place with dedicated professionals
QA TESTER (Current Employee), Toronto, ONJune 7, 2014
Pros: free coffee and tea
Cons: none.
Very professional and productive work environment. I enjoy working for TD.
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Well experienced staff and management
International Student Consultant (Former Employee), TD Center TorontoJune 2, 2014
Very nice working environment and well experienced staff and management.
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Absolutely amazing place to learn and grow
Senior Analyst (Credit Risk) (Current Employee), Toronto, ONJune 1, 2014
Pros: benefits, work life balance and job challenges
Cons: compensation
A typical day consists of analyses data presented in form of applications.Credit ,Risk,financial review of the date is internal part of my current role.Needless to say that I love the past paced environment and the people that I work with.
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Good work life balance
Risk Management Associate (Former Employee), Toronto, ONMay 31, 2014
Pros: good work life balance
Cons: salary a bit below standard
Good work life balance. Great organization with important presence in Canada. An organization with eagerness in continuously expanding their line business, growing in complexity, and present you with a new challenges day by day.
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Productive, Fun, Inspiring Employee Culture
Fraud Analyst & Trainer (Current Employee), Toronto, ONMay 22, 2014
I worked there for 4 years. They have great leaders who know they should invest in their people. This company is committed to a strong workplace and culture tend to perform well,
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TD Bank is a great company to work for.
Account Manager - Employee Private Banking (Former Employee), TorontoMay 20, 2014
Pros: good salary and benefits
Cons: branch work (sales) is very difficult, long hours are expected.
TD is very interested in process improvements, and was always very concerned about the happiness of their employees.

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About TD Bank

TD is the sixth largest bank in North America by branches and serves over 22 million customers in three key businesses operating – Read more