Assistant Lending Manager (Former Employee), Lombard, IL – August 26, 2014
Pros: working with commission
Cons: meeting your goal
make cold calls (50) per day,everyone was very helpful with questions or concerns,hardest part was not being able to help a customer to refiance their home or payoff debt,being able to lower their rate on their home to save money
I had worked and learn from some of the best Managers at TCF Bank
Branch Manager (Former Employee), Shorewood, IL Joliet, IL Willowbrook, IL – December 2, 2013
Pros: fun, rewards, trips, incentive
Cons: change of employees and locations
As a Branch manager for TCF Bank every day was a challenge for me. Which I had overcome to become the best of the best. It was all about Sales, Sales, and Sales. I worked with an amazing team of Managers and Tellers to show that I was "That Team Leader and Team Player". I had Operations and Sales to do on a daily base,and assure all security for the – more... bank. I hire, trained, did one-on-ones with staff, role played, scheduling, and worked with others at different locations to build relationships with employees and Customers. I don't think there was any hard part about my job, I have been trained well and worked hard to know what all other delegations were to be completed The best Part about my job was passing Bank Audits, internal Audits, hitting every Monthly goals and rewarding my Staff for wanting to work for me and Be the Best that We could be as a Team. – less
Bank Sales Representative (Former Employee), Colorado Springs, Colorado – November 25, 2013
Pros: learned many skills i use daily.
Cons: wanted to move up, but was limited with the opportunities available.
When I would come into work I would start the day as a Bank Teller, handling regular transactions, doing the morning audit, reviewing any changes and updates. As lunch-time came around I would change titles and become a Bank Sales Representative and I would gather Account Opening Forms, business cards, and coupons for specials and discounts and either – more... go to a venue at a business I had previously arranged, or go around the city to talk to the community and offer bank accounts. This job taught me to work outside of my comfort level in order to grow and be a better all-around employee, and I have been thankful for that training everyday since. – less
The TCF Bank call center was a fast paced workplace!!!!
Customer Service Team Leader (Former Employee), Schiller Park, IL – November 23, 2013
First of all I would like to start by saying is that I loved working with all my co-workers. We worked as a team. My typical day at work was handling phone calls from the customers of TCF Bank and other customer service representatives who needed assistance to help their customer. Customers that wanted to speak with a supervisor had been escalated to – more... me for further assistance. I loved helping the customers and representatives The hardest part of the job was assisting the irate customers and trying to calm them and making them happy! But we learned what we needed to do in order to make our customers happy and satisfied! – less
Bank Teller (Current Employee), DeKalb, IL – November 15, 2013
A typical day at TCF Bank includes handling deposits, withdrawals, and preparing money orders, cashier and travelers’ checks and credit card advances. I also take the opportunity to cross-sell our products and services to our daily customers. Balancing my teller draw to assure that there is no differences is also very important.
Branch Banking Support (Former Employee), Maplewood, MN – October 30, 2013
Pros: working in a diversified, open minded environment
Cons: not having the proper technology to simplify procedures
A typical day would consist of coming into work printing your branches GL's and prioritize who needs the most help from reviewing how many discrepancy entries they have, responding to morning emails, then heading out to those branches where ever they are located and assist. I could be traveling from 2 to 3 times a day is needed, and what I have learned – more... is what really goes on behind scenes as well as how much training is needed at the locations I visit. My manager was great she's very supportive, helpful, intuitive, and offers advice when needed. The hardest part of the job I would say is having to split the metro MN for three people, and getting to everyone's needs as soon as possible but it was a good challenge. The most enjoyable part of the job is you are able to make your own schedule of who you want to visit, and also the team members. – less
Branch Supervisor(AIT)/Teller (Former Employee), Shorewood, IL – October 29, 2013
Cons: quotas, hr, management, everything else!
You can get fired over not getting a certain amount of new accounts. Find upper management to be very poor due to lack of responsibility, and not working their scheduled/proper hours. You will also take the downfall if your Branch Manager makes a mistake, cause its never their fault! And their HR is a joke! Don't bother reporting any violations or concerns – more... because they're not going to do anything about it! It's who you know, and who you blow with this company, absolutely TERRIBLE! – less
Operations Specialist (Former Employee), Willowbrook, IL – October 24, 2013
Pros: i like working with numbers and solving problems
I've learned a lot in working in the banking business, for starters to encoding checks and processing checks through a sorter machine to balancing batch work. Also being a back up coordinator assitant helped me a lot of understanding my job that I was able to take my knowledge to a upper department and move to a higher level in the company. Management – more... in my department trusted me and gave me the opportunity to make decision upon my knowledge that I learned from my previous job. I work very well with my co-workers and trained them as well and also learned from them,being a team player is very important in a company, I feel like the hardest part of the job is being challenge but if you prove yourself that you're able to do your job well then everything can fall into place. I have been through lots of challenges in my banking business,but I feel the most enjoyable part of a job is learning about your job and doing the job well. – less
not enough pay for as long as I worked for the company and hard to advance
Legal Processor/Compliance Training Coordinator (Former Employee), Willowbrook, IL – October 22, 2013
Pros: worked with great people and like my vp
Cons: pay, not enough advancement, my job was moved out of state
I enjoyed working for TCF in the aspect of the people that I worked with and the hours I worked were great. I worked 7:30 - 4:00. But I was at TCF for almost 10 years and don't feel that I was being paid enough. It wasn't very easy to advance either. Then my department along with many others was moved to South Dakota.