Customer Service Representative (Former Employee) – Brooklyn Center, MN – February 4, 2016
A very difficult job, very high call volume. One of the hardest parts of the job was dealing with difficult customers, Co-workers for the most part were always helpful and good team players The most enjoyable part would be when you helped a customer solve a difficult issue
Supervisor (Former Employee) – Chicago, IL – September 3, 2015
A job where you must hit your daily, weekly and monthly goals. Constant pressure from management makes individuals quit very easily. If you're able to handle the stress and get accustomed to this fast paced environment especially on the 1st and 3rd of the month then you would do well. The pay isn't that bad and the job/life balance is achievable. You just have to survive your first 3 months without getting fired or quitting.
I used to work 5 years in retail banking and it was absolutely horrible. It practically is a hostile work environment. If you're just looking for teller experience go to a credit union where they don't have sales goals.
I current work in the Financial Intelligence Unit department of TCF as an Anti-Money Laundering Investigator. This position is A LOT less stress full. It's a very independent position. You just have to conduct your investigations and provide a report of your findings (to sum it up a lot). You do have production goals, but for the Tier 2 team they are for the most part very attainable.
Great place to work. The balance between work and family is valued by my employer
Financial Intelligence Unit/Tier II Investigator (Current Employee) – Minneapolis, MN – August 28, 2015
I work with very diverse group from several different talent groups. I have learned so much over my past year. I am able to work independently and yet given the help necessary to complete my assigned tasks with quality results.
I would not be seeking other employment if the company was not moving there corporate building staff to a new location that is going to increase my travel time significantly.
Great group of individuals to work with and a Great company.
Teller/Sales (Former Employee) – Bloomington, MN – August 26, 2015
TCF was great. workers were fun and encouraging. everyone was close. I could not catch on to the selling scene as fast as they wanted so the environment just became very uncomfortable for me. Im good at selling things people want and need, not bank accounts. So it was a personal struggle, the company is amazing!
great lunch periods, worked as a team but also indivisually
Relationship Banker (Current Employee) – Michigan – August 23, 2015
Specifically at our branch, management is fantastic. In comparison to other banks, TCF is more conservative in their technology and methods. Where they lack in modernized techniques, they exceed in customer service. Determining what we CAN do for the customer, versus what we CAN'T do is the most important aspect of the job. Although employees are given incentives, they pay considerably less than other banks. They also do not provide a ton of room for growth.
Constant Training, Great Management.
Short Breaks, Open 7 Days a Week, Smaller Pay Scale, Less Room for Growth.
TELLER/ SALE ASSOCIATE (Former Employee) – Chicago, IL – August 21, 2015
Working with costumers in and out of their comfort zone was very challenging, but with that it taught me to work in different situations. The staff was very encouraging and teamwork was a big part of the TCF facility which I enjoyed.
Branch Supervisor (Former Employee) – Milwaukee, WI – August 20, 2015
I enjoyed the diversity of working at an in-store branch; From working behind the teller line, opening accounts, training new hires, writing and approving paperwork. There was never a dull day; there were appointments with customers, cold calls to make, offsite sales to perform and classes to take.
I trained under the best branch manager; she was knowledgeable, patient, was willing to work alongside you and train you and was very easy to approach.
The hardest part of work was having to rely on others to get a job done. Whether it was because I would be on PTO or it was not my area of expertise, waiting on someone else to solve a customer's issue was always a bit stressful.
Sometimes there was no time for lunch if you were the only manager
Supervisor (Former Employee) – Bloomington, MN – August 18, 2015
The people here were fantastic, but the good qualities end there. I would say this is a good starter bank for both consumers and those interested in a banking career. Pay is low, but job security high. You're probably not going to ever lose your job unless you;re caught stealing or the bank is closed by OFAC.
Supervisor (Former Employee) – Minneapolis, MN – August 17, 2015
At TCF Bank there is so much room to promote. They are always doing awards and making you feel special and an asset at the company. They always treat their employees great and offer tuition reimbursement.
Ops Specialist II (Former Employee) – SF, SD – August 10, 2015
MN based employer - it was great for the most part..I learned some new skills/software at this position that started out as permanent but ended up being temporary. Interesting environment I worked in! Hard to trust people though but as they say - trust no one!
Location was close to where I lived - short commute
only one shift available no other start or end times available for this job
Receptionist (Current Employee) – Minneapolis, MN – August 2, 2015
We all are a team at TCF; On the Spot Awards are great incentive to do a good job. There isn't a typical day due to the variety of work I do. Helping another employee or customer get to the right area is very enjoyable.
Bank Teller (Former Employee) – Oswego, IL – August 1, 2015
Great team of young adults working efficiently in operating and processing customer transactions and providing genuine customer service and product knowledge in order to obtain quality accounts. Management was great to work with and very flexible.