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TCF Bank
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135 reviews

TCF Bank Employer Reviews

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Enjoyed work everyday due to the fact of learning & stayed busy.
Customer Account Representative (Former Employee), Brooklyn Center, MN – February 27, 2013
Pros: able to work with minimal supervision.
Cons: they frowned on adding personality to the conversation w/ customers
Mainly I learned how to multi-task effectively as well as adhere to specific deadlines.
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Solid place of employment.
Teller (Former Employee), Minnetonka, MN – February 26, 2013
Hours were fair, pay was okay. I would recommend the company.
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Horrible Environment
Sales Associate (Former Employee), Frankfort, IL – February 24, 2013
Values sales over service. Every customer was just another number, highly stressful ecause of pressure with sales
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entry banking
Personal Banker (Current Employee), Farmington, MI – February 21, 2013
My branch is great. A good stepping stone:) co worker aren't the greatest. You learn the banking atmosphere.
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Good Start
Assistant Sales Manager (Former Employee), Waterford, MI – February 21, 2013
Pros: room for limited growth
Cons: too many upset customers
This particular bank should be considered as an entry level banking job due to the type of customers and level of education in regards to staff. Mostly, the customers are either grandfathered in here in Michigan from what was known as Great Lakes bank at one point, or, either students entering college or still in college. They had stopped offering investments – more... as soon as I was promoted to Assistant Sales Manager, which was a little discouraging but nontheless revenue from the bank was generated mostly from fees, fees, and more fees. So, it is definetly a place to build your tollerence for upset customers, and is also a place to work in a fast paced somewhat stressful enviroment because of normal teller work. – less
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Productive place to work
Teller/Sales Associate (Current Employee), Zion, IL – February 20, 2013
Easy to get promoted.
Great customer service.
Great management.
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DO NOT work for this company
Loss Mitigation Manager (Former Employee), Greenwood Village, CO – February 18, 2013
Pros: decent benefits
Cons: bad management, racist environment, limited growth potential
If you are looking for a job in banking, GO ELSEWHERE. Trust me on this one.
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Great bank to work for but the professional surroundings wasn't good.
Teller/Sales-Associate (Current Employee), Chicago,IL – February 18, 2013
Working for this bank isn't the best. With little life balance and not enough information on selling products, I find myself failing and not promising myself with a better and secure position at this job.
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Horrible bank
Teller (Former Employee), Chicago,IL – February 12, 2013
Cons: worse place to work for
The worst bank to work for. Lot of shady stuff goes on to open accounts.
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Working at Tcf
Teller 1 (Current Employee), Livonia, MI – February 10, 2013
Pros: bonus incentives for reaching sales goals
Cons: low hours
A typical day at work consists of processing bank transactions such as deposits, withdrawals, tranfers, check issues and sales. I have learned that every customer has a different need and you can not handle every situation the same. The hardest part of the job is not being able to help a customer because of something beyond your means and control, Best – more... part of the job is the interaction with customers I learn something new everyday. – less
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Worst job
Teller Supervisor (Former Employee), Waukegan, IL – February 8, 2013
Pros: coworkers
Cons: too worried on sales.
The hours are good except on the weekends, no benifts or pto even if you earned it. Management is the worst. Cannot trust in the regional or branch manager. Breaks weren't even full 30 min and they took it out of paycheck. I will never go back
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Get to meet all walks of life
Assistant Branch Manager (Current Employee), Chicago, IL – February 6, 2013
Very long days and hours...more convient for customers who enjoys shopping and banking in one place.
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TCF
Assistant Branch Manager (Current Employee), Addison, IL – February 1, 2013
Pros: good incentives/great advancement opps.
Cons: n/a
Good place to work. Good incentive program. Great advancement opportunities.
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fast pace and very fun
Full-time sales associate (Former Employee), Mundelein, IL – January 25, 2013
Pros: free lunches, and always gives a helping hand
Cons: was let go
when i get there everyone greets you and motivates you to help customers. i learned that if you help a customer good things would go back to you. management was always ther to help. coworkers always tried to help out. hardest part of the job was when i was let go due to sale goals. most enjoyable part of the job was coming in to work.
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Great for students in college.
Sales Associate/Teller (Former Employee), Elmhurst, IL – January 22, 2013
Great place to work while you're in college. Otherwise, not good for a career. Compensation is low.
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Face paced fun environment
Supervisor (Former Employee), Milwaukee, WI – January 22, 2013
TCF is a great company to work for, allowing for flexible scheduling, great benefits, and advancement opportunities for entry level employees. The environment is fast paced and fun.
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Great potential for advancement
Branch Lending Manager (Former Employee), Rolling Meadows, IL – January 14, 2013
Pros: easily advance the ladder of success
Cons: some upper management can be a little out of sync with how to motivate employees
Went from teller, to supervisor, to loan officer and then branch lending manager. My immediate managers have always been great and have taught me how to manage and motivate. Co-workers were always a pleasure to work with. From teller to manager you have goals, and it is sales-based, so you have to hit those goals. I enjoyed it. Toughest part about the – more... job can sometimes be upper management. SOME of them tend to abuse their power, as in most companies I've worked for. They have an, "I earned this position so I am way better than you," attitude. Some... not all. – less
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Fast paced and fun work environment with lots of customer interaction.
Branch Manager (Former Employee), Roosevelt & Wabash – January 14, 2013
Pros: great management and upper management.
Cons: not a good work/life balance and not competitively compensated.
A typical day consisted of meetings with daily scheduled one on ones with the management staff on duty for that day focusing on sales achievements as well as any operation issues. Interaction with customers and handling customer issues as well as maintaining relationships and creating new relationships with new customers. Attracting customers through – more... our scheduled in aisle time and public announcements. Following up with back room departments and emails. Conducting monthly and daily meetings with branch personnel as well as monthly meetings for the all the Assistant managers and Supervisors in the region. Worked as acting Regional Manager when Regional was on vacation. In charge of many reports for the region and submitted them on a regular basis for regional review. Coached and observed sales associates and worked with them on advancement in the company. Promoted 10+ employees into the management position in the 4+ years as a Branch Manager. Worked with all Branch Managers in the region to maintain a sales and operations oriented environment in the branches. Reintroduced in aisle sales mystery shoppers to increase sales production in the branches and also other different plans to increase production as well as increased operations knowledge. The hardest part of the job was to leave work at work. Most of the times I would have to bring work home as well as being a resource for the region I would not only get calls for needing assistance from my branch but also the other branches in the region. I loved working at TCF because of the fast paced environment of sales and the daily customer interaction. – less
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Not a bad stepping stone
Assistant Branch Manager (Former Employee), Downers Grove, IL – January 13, 2013
Pros: flexible scheduling due to being opened 7 days a week, they promote from within, a good stepping stone
Cons: the bank has a poor reputation, they offer a small limited portfolio of products, salary/commissions are some of the lowest in the chicago market
The company is very sales aggressive and has a poor reputation in the Chicago market. A majority of locations are located inside of Jewel-Osco food stores and open 7 days a week (only closed on Christmas day). This is not a bad place to gain experience and move on although I will say that the company does a great job of promoting from within which allows – more... people to actually grow with the company the only problem is the salaries and pay are very low compared to other companies in the same industry in Chicago. – less
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Fun People, Easy job to get how to do.
Call center representative (Former Employee), Brooklyn Center, MN – January 8, 2013
Pros: very friendly people.
Cons: didn't feel like i really had many other places to move in the company.
My Typical day at work was taking calls non stop all day for the most part, I Learned a lot about how the banking system works, the management was always very helpful with things, There just wasn't always enough managers to help you. My co-workers were fantastic everyone I had contact with at this company was very polite and friendly.
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About TCF Bank

TCF Financial is the holding company for TCF National Bank, which offers retail and small-business services through more than – Read more