Pros: Workplace culture, realistic expectations, accountability
Cons: Different standards throughout the team
A typical shift at the store would be a shift that ranged from 4 hours to 8 hours, normally I worked closing shifts because of my availability with school. Because I mainly worked closing shifts my main task was 'recovery' of the department (I worked in the clothing department, also referred to as softlines),
As a closing team (typically 2 softlines sales floor team members and a fitting room attendant) would be tasked to zone areas of the department (Men's, Women's, Intimates, Shoes, Boys, Girls, and NIT) normally starting with the worst and working our way through all areas of the department and if time allowed it going over each department again. This was done to ensure that the morning crew walked into a well zoned store to make it easier to put out new product from shipments.
In any given shift although tasking was important, the guest was still the number one priority, asking them if "Can help them find something?", if my store was out of a particular item offering to call another location to see if it was available.
Because guests came first most sales floor team members were cash trained so if a 1 +1 was needed (extra cashiers called up to the front check lanes), meaning some nights I would be up on cash until the rush died down and I could return to tasking.
Through my experience at Target I learned how to work with many different personalities, and different departments. I've seen my team success, but I've also seen us fall short of our goals. But somehow we still manage to function like a well oiled machine.