Pros: few: some good people, on top of breaks
Cons: lots: highshcool drama, bad management, poor management choices, breach of worker laws with no repercussions, unfair hr distribution, favouritism, more... lots more
Loved working here at first, then it slowly got bad... really bad to a point where it is now #2 on my list of worst jobs ever, and ive worked on farm shovelling manure, roofing in the summer, landscaping... this tops it. It was grade 9 all over again people spreading bogus rumours and gossip of people personal business that isnt needed at work.
Heres – more... a perfect example of how poor there choices in promotion is, i have past manager experience and know how to run a crew properly, i was good at guest services desk and angry customers always have been, i applied for the new GSTL (Guest Service Team Leader) position and was over passed for a ditzy girl who couldnt manage a break schedule properly never mind a whole crew off cashiers, dont get me wrong she was a nice girl but not TL material, she one more then one occasion sent almost all the cashiers on break at mid day rush leaving everyone short and backroom people (who were not trained on the registers) to do cash.
Same situations when it comes to hours; i gave full availability 7-12 and shifts past those hrs by request, a fellow co worker who lived beside a TL and was all buddy buddy with her, had only 9-1030 cause she didnt like waking up early or getting home to late (she also always consistently complained about not getting enough hours which she averaged 23, great in target terms infront of majority people who were getting 13) she got 23-33 hrs a week and had no bills and lived at home, were as im struggling to pay my rent and have a maxed out card due to my insurance and gas for a 3.5 hr shift. Everytime you asked for hrs you be assured there trying there best to help you get more, then youd get 3-6 extra the next week but a person from a completely different department (Brand for ex) would get 22. They also said everyone would get hrs in other departments to compensate for slow times, absentees, more hr requests.... never once was i given a cross shift while others who Kissed .... rear... (choice word) would get 35 hrs a week and id be struggling with 16 that week.
They pretended to care about you and played it well, i caught on after a while, i have a pre-existing injury from the Army, i shattered my ankle which results in me having 2 lower back spasms; Well i was put at self checkouts after a while for months on end never once (even after requesting to go back up front) was put on regular cash for sometimes up to 6 wks, well were not allowed to sit at all on our 8 hr shifts or any for that matter, fair, but with them full well knowing about my medical issue i rested my back against a garbage disposal for all of 3 seconds to get the pressure off for even a second and someone (employee, who was buddy buddy with a TL) ran to big brother and brought it up on the security cameras, needless to say i got ripped a new one and in front of customers partly aswell. not only did i feel embarrassed a bit but was now angered that i was getting in trouble for a medical issue.. another time i forgot to put my phone in a locker ONCE and took it out to tell and elderly lady the time and was threatened with "termination" ..... where as other employees who are close with TL's have literally been no call no shows for 2 straight weeks and still got hrs on the sched.
after 6-8 months of the garbage i put up with I found a Manager Position with a different company which treats me very well. but knowing alot of the co workers and having such a good group that wasnt about drama i wanted to stay atleast 5-15 hrs a week not to mention its christmas season so i didnt want to leave them hanging, so i tried to be flexible and help them by saying ill take the night shifts no one wants, just dont schedule on the weekends, ..... they scheduled me 5.5 hrs on a sunday ...... on purpose, i did the proper process for filling a time availability sheet and they still decided to play immature games and sched me when i specifically said not to.
They also under appreciate there best employees, some of the nicest people ive ever worked with who are in there 60 and need a income and this employee in specific was one of the nicest and best employees there, knew the store inside and out.. majority of the time id radio her to find the harder known items in the store... well they dangled hrs in front of her just to take them away and at times give her enough that it wasnt enough for benefits... absolutely disgusting
now for the good. i rather did enjoy some employees... me being in my early to mid 20's i got along with the middle aged co workers very well there. i got along with a small group of us who just tried to ignore the rumours and gossip and drama that was ever present. they did let my shift swap alot which help the hrs if only minimally and temporarily. they were very good for breaks, even though one time i missed a 15 mins cause i was helping an elderly person and got yelled at..
Inconclusion terrible company to work for unless you know a TL very well, shame really i liked the environment and people in the beginning – less