Customer Service Representative (Current Employee) – Toronto, ON – 11 September 2017
It is wonderful place to work, esp if you are a financial background. I started approx 9 months and hope to move further within the organization as it provides ample opportunities based on your skill set.
Hard Worker (Current Employee) – Toronto, ON – 14 September 2017
Great potential, but lacking many things that great companies have. Filled with great people who want to do great things, but suffering from internal issues that are holding them back and eroding the corporate culture.
Current employee (Current Employee) – Toronto, ON – 29 August 2017
It is all about who know in Tangerine. Just ,dont speak up , say yes to everything and you will see yourself at the top. Dont challenge, or else you will be on the bad books. Ever since they have launched new tools for contact center everything has been failing. Everyday is system issues when taking calls. Non stop calls, employee are disengaged, turn over is higher. Feels like everyone is watching your move. Managers are busy going to meetings and taking calls. New management recently wants managers and suport staffs to take calls during busy tine and peak season, you must be kidding me! Managers and other support staff are treated like a back up staff so they dont have to hire new associates.why not forecast and hire a back up agents? Very sneaky way of controlling budget. No direction, no vision ,tangerine will go down soon.. Very soon with everything is being broken from system, tools, politics and inexperience management leading without a clue. Stay away from tangerine and save yourself. Shiftbid sucks! Incentive sucks! Rewards suck! Headset sucks! Client complain all the time. For god sake spend money on good headset Computer breaks down all the time! Tools break down all the time in contact center! Neverending queues! I cant wait to get out This applies to Toronto and Moncton management.. Everyone is phony! Amen
Retail Sales Associate (Former Employee) – Richmond, BC – 26 July 2017
During my time there, I really enjoyed the prospect of volunteering, and giving back to the community, what I did not enjoy what the work culture in the Vancouver office. The employees at the time were scheming, backstabbing, back talking, unenthusiastic, and generally mean persons. It was horrible.
Fraud Detection and Risk Analyst (Current Employee) – Toronto, ON – 20 June 2017
analyze clients clients spending trends and determine whether or not to apply a block to the card because of a large suspicious purchase or to allow further transactions go through because client usually makes large purchases from that merchant
Associate (Former Employee) – Markham, ON – 27 April 2017
Overall I thoroughly enjoyed working here during my time at Tangerine Witnessed a lot of changes due to restructuring and the renaming of the bank. Miss the work-life balance and friendly colleagues along with the free snacks and subsidized cafeteria. CEO is fantastic although management is hit or miss like any place.
Quality Assurance Specialist (Former Employee) – Moncton, NB – 9 January 2017
The call center life can be difficult. Where Tangerine was different than other call centers is that they regularly checked in on their employees. They had team building exercises, offered fair compensation plus benefits, group RSPs, wellness subsidy, incentives, group outings, and etc. Lunch room with cafeteria.
Mortgage Agent (Former Employee) – North York, ON – 28 November 2016
Tangerine is absolutely the first place i would look to work if i wanted to get myself into the financial world. The employees there are the most upbeat i have ever seen out of anyone working in finance, and they have the best mindset towards their work.