Talentcor is recruiting for Bilingual Technical Support Representatives (French/English).
This is a Permanent opportunity located in Scarborough.
Ideal candidates must be flexible to work in a 24/7 Contact Centre environment and have excellent communication skills.
Great Benefits, professional environment and 3 weeks vacation!! Apply today!
· Assist Customers and resolve issues with one call, complete appropriate documentation, provide accurate time frames for resolutions, and follow-up with customers.
· Good computer skills with typing speed 35 wpm or more -Maintain individual productivity. -Meet company expectation standards including quality and call centre requirements
· Identify and service customers' software issues
· Log and document all calls to in-house system -Use internal systems to review and interpret data.
· Attend and participate in Team Meetings. -Exhibit professional appearance and behavior at all times.
· Comply with all policies and procedures
· Perform other duties and responsibilities as assigned
· Able to work in a 24/7 Call Centre environment
· Experience working with POS systems an asset
· Technical support in a Call Centre environment
· Fluent in French and English - read, write and speak
· Criminal and Credit Check required
· Typing over 35 WPM
· Solid knowledge of MS Word and Excel
Total Compensation Package:
$18.00- $20.00/hr (including shift premiums)
3 weeks vacation
Great working environment
If you are qualified for this role, please apply by sending your resume in word format to Emma Donnelly by replying to this ad.
Talentcor would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive we may only be able to respond directly to those candidates being selected for an interview.
We encourage you to visit www.talentcor.com regularly as new and exciting employment opportunities become available daily!
Talent at work.