part time sales associate (Former Employee), Edmonton, Alberta – September 24, 2012
Working at Talbots is like working at any overpriced clothing store, I guess. A typical day includes an intense amount of sucking up to clients, attempting to boost egos in order for a sale and acting as a human shopping cart because they can't possibly hold their own clothes. Heaven forbid. Although as sales associates we need to be almost overbearing – more... and overly involved in every aspect of a customer's experience, the pay definitely does not reflect those added duties. Management switched a few times, going from good to bad over the time I was there all for the sake of a dollar. The most enjoyable part was probably the other sales associates; I've definitely made good friends with a few good girls. Other than that, all the brown nosing, minimal benefits and unrealistic sales expectations were just not for me. – less
Very productive and had great management/costumers
Sales Associate (Current Employee), Fort Myers, FL – June 22, 2014
Talbots is a great place to work but right now (summer time) we are slow and not in season. A typical day at work is always helping the costumer first with anything they need, always satisfy the costumer. If we weren't as busy, we would get to work one on one with the costumer and really help them in anyway. We try to do that anyways, but it gets hard – more... to when we are real busy. The hardest part of the job was probably when we are swamped and you can't help everyone. The most enjoyable part of it for me, is when I would build a relationship with the costumers, to this day, when I see our regulars come in they remember me and I remember them; they are such good people, and that was the best part of it for me. Everyone I worked with was great, we all got along and worked well as a team! I learned a great deal from Talbots, how to work well with all types of age groups, great costumer service skills and improvement on communication skills. – less
Sales Associate (Current Employee), Charleston, SC – June 1, 2014
Pros: people, location, co-workers
The pros and cons of basic retail apply, but managing seems to be improvised. The co-workers are extremely affable, which is always a plus. There is alot of work when adjusting the display of the store (as expected) the rest is menial.
Sales Associate (Former Employee), The Woodlands, TX – May 25, 2014
Pros: clothing discounts, and great customers
Cons: short breaks, manager at this store, quotas
They are just like any other retailer. They are looking at the bottom line. You have daily goals, daily charge accounts signed up, daily loyalty customers signed up, etc. The first manager I had was amazing. She left and we got a replacement. She was not helpful with my school schedule and my limitation due to a chronic illness. Hardest part of the – more... job is standing for 6 to 7.5 hours a day, only 15 min breaks, and having to wait to go to the bathroom because the staffing is minimal. Pay is not worth the pain. This is one of the reasons I left. – less
Assistant Manager (Former Employee), Peabody, MA – May 12, 2014
There was never a day that was the same at Talbots. We had a great team of sales associates that were the life blood of our weekend sales goal. Our manager was a team leader who always had a smile on her face.
Sales Assoicate & Stylist (Current Employee), Providence, RI – April 17, 2014
I have worked with a great team and awesome management throughout my years at Talbots while attending college. Working at Talbots has taught me a lot personally and professionally. I enjoy every aspect of my job.
I went from a sales associate to a keyholder in a short amount of time because the staff is AWESOME. They make you feel as if your part of a family. You get floor knowledge as well as backroom knowledge. The hardest part of the job is grumpy customers but, the most enjoyable part of the job is that one sweet lady who comes in and accepts your help who – more... doesn't make a fuss over little things just because she's the customer and she can. – less
fun place to work, wonderful customers that became friends
Store manager (Former Employee), Brighton, MI – April 2, 2014
Pros: lots of discounts, wonderful clients
Cons: a lot of slow time where you had to create projects to do to avoid boredom, some days you would only see 10 customers
A typical day at Talbots was reviewing sales and metrics and holding a morning meeting with the associates to inform them of the day/weeks sales and promotions. I learned to provide a high level of customer service and to gain clients that would become lifelong clients and personal friends. I learned to keep a client book and be able to call customers – more... and personally sell to them over the phone, or get them in the store for a personal shopping day. My co-workers were talented, many of them very seasoned with the company. The hardest part of the job was getting new customers in the door, Talbots had a reputation for being for the older, more affluent customer. The company tried unsuccessfully to change their target customer, they didn't market enough or keep the core customer happy and the company went through a rough period in sales, causing many store closings, the Brighton store being one of them. The most enjoyable part of the job was being able to meet so many wonderful clients and to personally get to know them. It was fun hosting shopping parties and being able to dress up everyday to stay current with the fashion. – less