TIGed Program Assistant
TakingITGlobal - Toronto, ON

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Position: TIGed Program Assistant
Position Location: Toronto
Start Date: January 7, 2013
Details: 20 hours per week
Duration: 4 months, with the possibility of renewal
Application Deadline: November 22, 2013

To apply for this opportunity, please complete the following application by pasting this link into your browser:


The Opportunity

Reporting to the TIGed Program Manager, the TIGed Program Assistant will provide guidance and assistance to TIGeducators, work to strengthen the TIGed community, act as an organizational ambassador at events, provide general programmatic support, and assist with specific projects and initiatives.

This part-time volunteer opportunity at TakingITGlobal (TIG) is perfect for a student or recent graduate in the field of education, international development, or other field related to work in the non-profit sector. Our ideal candidate is passionate about employing technology to support youth participation in global, action-oriented learning, and has strong writing, editing and communication skills. If this describes you, or someone you know, please apply or share this opportunity!

Why volunteer at TakingITGlobal?

  • Have an impact! TakingITGlobal's programs reached millions of users last year, empowering young people in over 200 countries to express themselves, develop understanding, and take action to address social issues in their communities and around the world.
  • Expand your horizons! TakingITGlobal has a strong international reputation within the non-profit, government, and corporate sectors. Your experience and strengthened skills will be respected by future employers and TakingITGlobal's collaborative nature means volunteers grow a solid professional network and gain experience vital for future job opportunities.
  • Be part of a vibrant team! TakingITGlobal is an open, collaborative environment recognized as a WorldBlu Democratic Workplace and committed to fun wellness activities. Although headquartered in Toronto, TIG is an international organization and you'll have the opportunity to be inspired by partners and team members from all over the world!

Roles and Responsibilities

Member Support and Community Engagement

  • Support the revision and improvement of TIGed support materials, including the Frequently * Asked Questions, TIGed Users' Guide, video tutorials, quick reference guides, and more.
  • Support the development of support materials for partners utilizing the TIGed platform.
  • Post and host virtual office hours
  • Respond to support requests from existing and prospective TIGeducators in a timely manner, and manage education@ takingitglobal.org
  • Expand the demo class by populating it with relevant content


  • Provide general and administrative support to the TIGed Program Manager (such as assisting with the development of grant applications, proposals, reports, and other documents; travel logistics, etc.)
  • Contribute to the TIGed twitter account.
  • Contribute to the Internal TIGed Operations and Training Manual.

Public Engagement and Events

  • Represent TIG and TIGed at local conferences and community events
  • Contribute to TIG's best practice knowledge related to events
  • Document and share information about event attendance with the team


  • Whenever possible, participate in TIG office meetings, and TIGed team meetings
  • Share thoughts, ideas, and suggestions as they arise
  • Contribute to the strategic development and continual improvement of the TIGed program by sharing observations, ideas, and constructive criticism
  • Keep staff updated by posting to "My Week" every Friday and maintain regular communication with the Director of Education Programs and Human Resources Manager at TIG and Director of Programming at TCGE
  • Share interesting education related articles, news items, and resources with the team
  • Add relevant bookmarks to the TIGed Delicious utilizing the established tagging system.
  • Prepare a handover note to help to orient the next individual filling this role

Required Qualifications

  • Strong interest in technology, global education, and youth development
  • Goal oriented and able to work with minimal supervision
  • Highly observant working style with attention to detail
  • Strong writing and editing skills
  • Proven ability to multitask
  • Effective time management and organizational skills
  • Strong interpersonal skills and can-do attitude
  • Team spirited and be able to work under pressure
  • Professional written and oral communication skills
  • Good command of English and Microsoft Office
  • Must be able to quickly and accurately assess the importance of a phone call, email, or document and take appropriate action to involve the appropriate people.
  • Must maintain strict confidentiality of extremely sensitive data, records, files, conversations, etc.
  • Willingness to learn

Asset Qualifications

  • Academic or experiential background in education
  • Previous experience managing projects
  • Proficiency in a language other than English
  • Experience working in a non-profit organizational setting

Commitment Level:

We are looking for someone who is able to commit 20 hours per week, working 2 days per week at the TakingITGlobal office and 4 hours weekly working remotely from their home.

Application Process:

This position is offered on an initial 4-month basis with possibility of renewal. The successful candidate may request a travel stipend.

Application screening will be conducted on an ongoing basis. Please electronically submit a resume and cover letter at your earliest convenience via the JobScore platform. TakingITGlobal is an equal opportunity employer and strongly supports applications from diverse backgrounds and communities.

To apply for this opportunity, please complete the following application by pasting this link into your browser:


For additional details or if you have any inquiries, direct them to:
Contact: Human Resources
Email: jobs@ takingitglobal.org (include the title of the position in the subject of the e-mail)
Mail: 19 Duncan Street, Suite 505, Toronto, Ontario, M5H 3H1, Canada
Fax: 416-352-1898

About TakingITGlobal

TakingITGlobal (TIG) provides innovative global education programs that empower youth to understand and act on the world's greatest challenges. Often described as a "social network for social good," the award-winning www.tigweb.org is available in 13 languages and offers a diverse set of educational resources and action tools intended to inspire, inform and involve. Since being founded as a charity in 2000, more than 40 million people have accessed the website to learn, grow and realize their potential. Learn more about us and explore our latest annual report.

About this company
TakingITGlobal (TIG) provides innovative global education programs that empower youth to understand and act on the world's greatest...