Bilingual Credit Card-Telephone Specialist
TD 6 reviews - Markham, ON

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Bilingual (Cantonese/Mandarin) Credit Card – Telephone Sales Specialist

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Department Overview
Credit Card Services is an inbound customer service call center for TD Visa cardholders. We are looking for enthusiastic, energetic individuals who are interested in being part of a team committed to superior customer service, in a fast paced, high volume, dynamic environment.

Job Description
As a member of the Credit Card Services Contact Centre in Markham, you will join a dedicated team of professional telephone agents who provide exceptional customer service for our cardholder clientele. Through inbound service calls, you will provide timely and accurate guidance and service to cardholders for a variety of Visa product lines, plans and programs. Your responsibility will be to provide prompt, courteous and efficient service that exceeds customer expectations; contribute to effective cost and risk control through productivity and adherence to corporate processes and controls; and achieve departmental sales targets through recommendation of appropriate products and services which meet our ever-changing customer needs. You will be able to recognize and successfully leverage opportunities to further expand our clients' business through cross-selling/value-add opportunities.

We are searching for people friendly Contact Centre telephone agents that thrive in an environment that provides high quality customer service.

For more information and to apply for this position please visit our website at the link below:

  • Click on Search for a Job
  • Apply to posting - Credit Card – Telephone Sales Specialist

Our recruitment team is excited to speak with you about career opportunities at TD Bank.

We are always looking for top talent to join our team!

Please do not respond to this ad follow the link instructions above to apply for position.

About this company
6 reviews
TD Waterhouse Group, Inc. is a global online financial services company. Leveraging its investment in technology, the Company has become a...