Senior Manager, EFIT and Executive Committee Administration
TD Bank - Toronto, ON

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Reporting to the AVP Governance, Strategy and Research, the Senior Manager, EFIT & Executive Committee Administration will be responsible to oversee and manage the creation and successful execution of senior executive level communications emanating from FC&FMG and in particular from the Enterprise Fraud Incident Team (EFIT). Comprised of stakeholders from across the bank and led by a senior leader in Business Management and Governance, the EFIT will report to top level TD executives on large fraud and financial crime incidents with significant reputational risk impact. Critical to the success of the EFIT will be the timely exchange of information between impacted business groups, the FC&FMG, and the broader Bank, and the incumbent will be personally accountable for managing this complex dynamic.
In addition to EFIT communications, the role will include accountability for the management and administration of other FC&FMG committees. The incumbent will ensure committees’ members are given the proper advice and resources for discharging their duties, and critically, will be responsible for advising committee Chairs on the implications of potential decisions and actions vis-à-vis mandates and charters, and will also be responsible for ensuring that the records of each committee’s actions reflect the proper exercise of those duties. This latter requirement reaches well beyond minute-taking; written records signal the Bank’s adherence to fiduciary and regulatory requirements, and therefore the incumbent must understand how actions taken or contemplated by a given committee equate to its chartered purpose. Specific responsibilities include:

  • Ensure alignment and consistency in execution of the EFIT as well as other assigned committees with the overarching visions and strategy of FC&FMG
  • Conduct continuous dialogue with peers across business units on the robustness of fraud incident intake and triage procedures and processes with a view to ensuring EFIT is embedded as an escalation point for material frauds wherever they occur
  • Determine methods of measuring the effectiveness of EFIT activity and make ongoing recommendations for improvement
  • Arrange and manage the process for convening both regular recurring and ad hoc or special purpose meetings for EFIT and for all assigned committees
  • Ensure compliance by EFIT and committees with statutory and regulatory requirements through close partnership with peers within the Corporate Secretary’s office, Regulatory Affairs, and related departments
  • Responsible for EFIT and all other committee new member orientation
  • Where requested and when appropriate, act as an “inquiring voice” for committees’ in instances where their decisions may not align with charters and mandates
  • Act as the primary point of contact and source of advice and guidance for employees to interact with EFIT and other assigned committees
  • Act as a sounding board for the EFIT Chair and the Chairs’ of other assigned committees in dealing with inter-personal issues relating to committee work
  • Keep under review all related developments in the fraud and financial crimes space and keep committees’ Chairs’ apprised of developments
  • Responsible for monitoring and maintaining financial crimes and fraud terminology and categorization on a regular basis, making changes or updates as FC&FMG evolves
  • Contribute to the ongoing development of the broader FC&FMG by sharing outcomes of EFIT and committee activity as appropriate within the broader FC&FMG and the Bank’s fraud community

Job Requirements

  • Excellent verbal and written communication kills are foundational to this role. The incumbent will be expected to propose agendas, record minutes, and capture the nuances of senior executive level discussions and decisions
  • Demonstrate a strong “presence” while being sensitive to what committee members are thinking and feeling, and be able to read signals and provide input when appropriate and in an appropriate fashion
  • A thorough understanding of the Bank’s fiduciary and regulatory responsibilities towards fraud and financial crime is critical
  • Make an impact by being able to mediate and assist in achieving consensus, and be expert at overcoming bureaucratic thinking
  • Excellent team player with demonstrated relationship skills and a superior ability to make things happen through the use of positive influence
  • Demonstrated time management and organizational skills with the ability to prioritize and manage multiple initiatives in order to meet deadlines while ensuring high quality of work
  • Detail oriented while simultaneously being flexible and creative in problem solving

Education and Accreditation

  • An undergraduate degree is required. Post-graduate studies in Library Studies, Business Administration, or a related field of study would be an asset

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TD is the sixth largest bank in North America by branches and serves over 22 million customers in three key businesses operating in a number...