We're looking to add to our team of experts by hiring a full-time, permanent
.Net/SQL Server Support Engineer (Level 2 Support)
Must Have -
- .Net 4.0 skills & with hands on experience in WCF, WPF, ASP.NET MVC framework, IIS 7.
- Experience in implementation, support and rollout projects
Good to Have –
- Knowledge in Retalix Point of sale system with MSSQL Server and Team Foundation server
- Experience in SQL Server Reporting Services, Analysis Services and Integration Services.
- Exposure to ITIL framework & Quality Center for defects.
- Experience in Retail domain (ideally)
Job Duties would include:
o Attend and fix production issues reported by end user.
o Identify temporary fix and restore issues within defined SLA.
o Coordination with client and Business users for Incident recovery
o Monitor system Health
o Identify recurring issues and provide permanent fix
o Identify design gaps and propose solutions
o Identify support Role requirements for new release/rollouts
o Create and Manage Work Plan/Transition plan for new rollouts/releases.
o Participate in Release meetings with implementation partners and Business.