Key multiple fields of data from images for GBS Business channels/customers and other Symcor applications. Ensured complete understanding of multiple GBS Applications and the respective client requirements therein. Maintained a high level of productivity based on the application productivity standards – measured in keystrokes per hour and varying by application discipline. Conserved a high level of accuracy in each application giving special attention to minimizing client impact errors. Complete understanding of data entry instructions per client’s profile. ensured processing deadlines are met. Handle daily workflow to optimize utilization of GBS systems/applications. Maintained individual performance standards. Identified any/all quality issues within the GBS Data Entry application/customer statement/coupons reporting any issues to PSO of respective GBS business unit (BU). Delivered exceptional customer service through teamwork and quality commitments.