Stressful job but the people make it worth working there
Customer Service Representative (Former Employee) – Peterborough, ON – July 7, 2014
It is a highly stress-filled job but fun place to work. Typical day include taking calls from a wide range of customers and assisting them with a wide range of questions, inquires, problems, sales, troubleshooting with various products and services.
I have learned a lot in terms of customer relations and how the connection between company and customer and the important of that relationship.
Management was beyond phenomenal. Very supportive, willing to work with you to improve your system skills and customer relation skills and are understanding while being firm.
The hardest part of the job was the few rude and intensely angry customers who are not afraid to expressive how they feel about the company and by extensive you. This is what makes the job stressful
The most enjoyable part of the job was the people. Coworkers, floor support, supervisors, everyone was a joy to work with and made the day passable.