great coworkers / lots of weekly incentives
Customer Service Representative (Former Employee) – Peterborough, ON – 17 June 2014
fast paced, constant feedback - online learning - We worked best as a team, helping each other. We came from different Call Centres and were able to provide lots of different input to Management. Sykes offers lots of resources with offers to work from home or travel to work and they provide training and are willing to help you succeed. Training starts in the classroom, where we had some fun getting to know our classmates, instructors and Management team.. Our trainer was exceptional at being able to train, and deal with different behaviours. This person made sure to include everyone. On the floor was ongoing learning. Sykes offered Medical and Dental benefits. I was also able to approach anyone in Management, which can be difficult. Sykes didn't put up barriers.
Positive work environment