Sykes Enterprises, Incorporated Employee Review

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Bad hours and Bad pay
Customer Service Representative (Former Employee) –  Peterborough, ON2 October 2013
Work hours 3:00pm - Midnight and all mixed days never a proper set shift and the hours didn't work with my home life.

I learned how to navigate between several computer programs at the same time.

The hardest part of the job was the hours and lack of time with my son.
Pros
Learned something new
Cons
Evening work and no weekends at home
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Other Sykes Enterprises, Incorporated Employee Reviews

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Fun workplace
Customer Service Agent (Former Employee) –  Philippines24 February 2018
We handle calls from the US, Customer service from different telcommunication company. Helping them with their bill inquiry.We also handled Technical problems with their phone lines
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Ability to increase your typing skills, a decent enviroment and plenty of encouragement
Customer Service Representative (Current Employee) –  Miramichi, NB13 February 2018
No room for a salary increase, no way to climb the corporate ladder as it were, plenty of rewards for doing well at your job however such as a "Free Hot Drink Day" or a raffle.
Pros
Rewards, Auctions, Raffles, flexible hours
Cons
No way to advance your position, no raises or bonuses
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Overall rating

3.4
Based on 4,470 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.1Job Security/Advancement
3.1Management
3.2Culture