Sykes Enterprises, Incorporated Employee Review

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Bad hours and Bad pay
Customer Service Representative (Former Employee) –  Peterborough, ON2 October 2013
Work hours 3:00pm - Midnight and all mixed days never a proper set shift and the hours didn't work with my home life.

I learned how to navigate between several computer programs at the same time.

The hardest part of the job was the hours and lack of time with my son.
Pros
Learned something new
Cons
Evening work and no weekends at home
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Other Sykes Enterprises, Incorporated Employee Reviews

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Working from home for Sykes is not a good idea.
Technical Support Representative (Former Employee) –  Toronto, ON22 November 2017
You have to buy all your own equipment, except for one cheap computer that they mail you. You must dedicate a whole room in your house to working for Sykes which wouldn't be that bad except there are no hours, they will give you about 10hrs per week, if you want more hours you must be willing to do "jump ons" which are unscheduled shifts with no notice, you must watch your emails for these jump on requests, then by the time you get all logged on and ready you will find that the shift has already been taken by someone faster!
Pros
work from home
Cons
no hours
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Telecommunication
Bilingual Customer Support Agent (Current Employee) –  Laval, QC17 November 2017
Une boite convenable pour ce qui veulent travailler de la maison.
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Overall rating

3.4
Based on 4,044 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.1
Job Security/Advancement
3.1
Management
3.1
Culture
3.2