Pros: no need to commute to work, no traffic, you can dress however you please.
Cons: No contact with anyone other then clients on phone or staff via chat line.
Great company, excellent team to work with. Constant monitoring of your performance, but at times can be stressful.
Working from home is not what some people think, you do not have the freedom to stop and walk away from your desk when you want.
Calls can come in back to back or could be every so often so you have to be there to answer. The company knows if you don't answer.