Sykes Enterprises, Incorporated Employee Review

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Productive and a very fun place to work at.
Bilingual Customer Service Representative (Former Employee) –  Sterling, CO11 December 2013
A job that requires much patience with irate customers and can be hard at times but the coworkers and management make it easier to cope with.
Pros
Two 15 min breaks throughout the day with a 1 hour lunch.
Cons
Sitting for long periods of time.
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Work from home
Customer Service Representative (Former Employee) –  London, ON15 January 2018
Sykes was a good company to work for, except for having to do overnight shift (11pm - 7am).

This company provided emergency roadside assistance for all of Canada, and Canadian members travelling in the U.S.

I learned a lot about the geography of Canada and really enjoyed helping the members get assistance as quickly as possible.

There is no "hard" part to this job as full training is provided and team leaders to help you manage each call.
Pros
working from home
Cons
overnight hours
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very nice
Sales Representative (Former Employee) –  Lindsay, ON10 January 2018
very fun and enjoyable workplace
employees are easy to get along with aswell as management and supervision
lots of support
allows you to interact with all kinds of people while completing work
hardest part of the job would be getting through the training
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Overall rating

3.4
Based on 4,228 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.1
Job Security/Advancement
3.1
Management
3.1
Culture
3.2