Sykes Enterprises provides business process outsourcing services, IT consulting and IT-enabled services, such as technical support and customer service. Sykes has 47,900 employees at 80+ locations in 20 countries operating in 30 languages.
Health Service Representative, Moncton, NB - April 4, 2016
A typical day at Sykes is as follows: You log into your systems and then you start taking calls, some are for this program, others are for that program, you send the files whee they need to go and then go back on "available" and wait for your next call, which, depending on the day. can be a long wait.