job that required adaptability to changes with labour laws, technology and clients
Pros: indoors, set shifts
Cons: communication breakdowns/lack of management
8hr work days/40 hr work week either 07h00-15h00/ 15h00-23h00 shifts. Each day offered differing challenges based on call volume, weather and staffing needs. You were required to use time to complete daily tasks, provide analysis on previous days activities and offer insight on how to improve tasks.