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SYKES ASSISTANCE SERVICES CORPORATION
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3 reviews

SYKES ASSISTANCE SERVICES CORPORATION Employee Reviews

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Job Work/Life Balance
Salary/Benefits
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If you can find a job somewhere else, please do.
Health Services Representative (Former Employee), London, ONNovember 6, 2014
Pros: floor staff is great
Cons: everything else
This company is garbage. They expect you to do the job of four different people, management is terrible and there is no discernible goal tracking system. No one knows what they're doing. There is an indefinite wage freeze and most incentives are completely unattainable.
Job Work/Life Balance
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Job Security/Advancement
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job that required adaptability to changes with labour laws, technology and clients
real time monitor (Former Employee), London, ONDecember 9, 2013
Pros: indoors, set shifts
Cons: communication breakdowns/lack of management
8hr work days/40 hr work week either 07h00-15h00/ 15h00-23h00 shifts. Each day offered differing challenges based on call volume, weather and staffing needs. You were required to use time to complete daily tasks, provide analysis on previous days activities and offer insight on how to improve tasks.