Pros: experience, airline passes, insurance.
Cons: uniform, short hours.
My job requires "check in" and "boarding" of the passengers. Our airline only flies to London out of the Mccarran International Airport, so we deal with a majority of international passengers. The first half of my shift involves alot of face to face time with the people I check in. This is where I take whatever luggage they are checking in and load – more... it on the belt, while issuing them a boarding pass for their flight. All the while making small talk to make sure that their wants and needs are being tended to coming to and fro with Virgin Atlantic Airlines. The "check in" desk can be the most challenging and stressed job if you let it. Majority of the time this is where the passengers come to complain and take all their frustration out on you (because we all know that flying can be stressful). So it is our job to try and calm them down, understand their problem, and try to resolve the situation. Sometimes it doesn't go as smooth as an agent would want but you always have to keep your head up and be ready for the next passenger(s) that you will assist. After the entire flight has been checked in we (the other agents and I) go on a 15 minute break and then head to the gate for boarding for the second half of our shift. This process is normally the easy part. We all separate into our various positions such as passport check, ticket pull (where we scan the boarding pass) and jet bridge agent. Normally there is a podium agent(one of the passenger service agents) that leaves the "check in" desk about a half an hour early to head to the gate to assist any passengers with questions and to fix any issues with last minute seating. There is a Gate lead who is in charge of announcements prior and during the boarding process. He/She is in charge of the entire boarding process until the doors are closed. Everyday at work is different and anything can happen so my job is never boring. You take alot of heat for any mess ups because international flights have more of an impact than domestic flights if something were to go wrong. So you always have to do your very best. Virgin Atlantic is known for their great customer service so our management is best at what they do for making sure everything is running well. I get along very well with all my co workers and they making coming to work fun. This is a part time job so I only work 20 hours a week so although the work is fun I am more concerned about finding a full time job. – less