Swissport International Ltd. Employee Reviews

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Working with Swissport
Agent (Former Employee) –  Mississauga, ON16 November 2017
There is a lot of things you can look at while working for swissport. Your typical day at work consists mostly on the go and not stopping until you finish your job and head home. The best thing about working with Swissport is meeting a lot of new people and new faces pretty much every week to month as the turn-around is much greater due to people coming and going. The management part of swissport is which you don't want to politically involve yourself in unless you are ready to be taken on a roller coaster ride as you are given minimum tools and are required to do the job in best/worst of the weather. The workplace culture is non-existent as a unionized environment you have no say pretty much anywhere due to all the politics of seniority and all will make you feel like you're doing the job yourself as oppose to "TEAM" work that requires a healthy workplace. There is no hard part about the job as everything is as simple as it can be and if you are a quick learner you will pick up things well otherwise you will have hard time adjusting in there.
Pros
There is no pros.
Cons
There is a lot of cons.
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Swissport is a company which has much room to grow with but has problems due to size in making the changes necessary
Duty Manager/Baggage Manager/Manager on Duty (Former Employee) –  Edmonton, AB/Vancouver, BC2 November 2017
The hardest part of the job as manager brought in to make change is not only the resistance from employee's but getting long tenured management to buy into change .
Pros
ability to get tools required
Cons
Time to make change/tools required.
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Productive and Fun work place.
Ramp Agent / Supervisor (Former Employee) –  Richmond, BC27 October 2017
Great place to gain leadership skills and group work. Fun staffs and management. Chill work environment. Working closely with same age co-workers is always a experience.
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Experience to operate the machine/vertisorter/conveyor.
Baggage Sortation Operator (Current Employee) –  Vancouver, BC27 October 2017
My resposibilities is the most important to handle everything.whatever, that i have task for the day.i'll doing properly with safe execution.the most important to report on time in my job or workplace.
Pros
Operate machine with caution meaning i need safety first.
Cons
Long hours to work/shift trade/overtime.
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productive work environment
Ramp Agent (Former Employee) –  Toronto Pearson International Airport, ON19 October 2017
learn about the operations and logistics of pearson international airport as well as they safety hazards that you will face everyday when dealing with commercial aircraft
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Union Job
o Ramp Agent (Former Employee) –  Vancouver, BC14 October 2017
Swissport is part of a union and this means that the salary is competitive for labor and that you do not get overworked and stressed. Working there was fantastic and they even extended me to a student line when i had gone back to school which rarely happens.
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Ramp job
Ramp Agent (Current Employee) –  Toronto, ON8 October 2017
This job helps airlines' company to load and unload the cargo. Marshall/Guide incoming and outgoing aircrafts. And aircrafts maintenance and service. Not that bad job.
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no comment
Passenger Service Agent (Former Employee) –  Toronto Pearson International Airport, ON6 October 2017
swissport is the worse handling company in the word is came such as this kind of company still in aviation industry !!!!!
I hope the authorities of all the airports around the word they will stop this company operating because many people suffer a lot.
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Company promote with confidence an environment that is safe, for yourself and for others, by caring for one's physical and emotional well-being.
RAMP station attendant (Former Employee) –  Richmond, BC5 October 2017
Swissport is thoughtful and genuinely feel satisfaction when people work here that company is fulfilling a customer's or colleague's needs.The working environment is very quick but fun. The friendly job I've had and the hours are really good plus the people are great as well for high school/post-secondary school students.
Pros
fun
Cons
salary is not good
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Swissport
Passenger Service Agent (Current Employee) –  Richmond, BC2 October 2017
Well management, i learnt them steps by steps. job times are good. the hardest part is to deal with the flight delay. as long you be nice to the customers, there wont be any issues.
Pros
well management.
Cons
Low Salary for very serious PAX agent service
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Management reviews
Abused employee.... (Current Employee) –  Mississauga, ON20 September 2017
Any review greater than 2 stars not an employee it's a supervisor or management, just to give a positive reflection of the company. The truth is they treat you like dirt, working hard without brakes, they think we're machines. Just a number to the company disposable employees, that's why the turnover is so great.
Pros
to
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Generally an enjoyable place to work.
Ramp Attendant (Former Employee) –  Calgary, AB12 September 2017
Hardest part dealing with the weather. Best part of the job was the comraderie between employees. Learning varoius types of equipment required to complete job.
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swissport
Passenger Service Agent (Current Employee) –  Mississauga, ON7 September 2017
overall I enjoy working with the agents at swissport as they make the work day a pleasant one. however management can definitely use some retraining. management lacks basic respect for their employees, often speaking down to them as if they are beneath them. Also the company struggles with adhering to the term CONFIDENTIALITY. when you call in sick, have personal issues and or concerns and you address it only with management/hr she share your information with others with goes against company policy.
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Organization
Baggage handler and team (Former Employee) –  Mississauga, ON31 August 2017
It was not very organized because we were not specifically told about everything we need to know. It was a distance a way for me which made things a lot harder. Also security check and making your way to the dock takes a lot of time.
Pros
Good environment
Cons
Not organized
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Environement de travail vivant
Agent passager (Current Employee) –  Dorval, QC31 August 2017
J'ai vraiment beaucoup aimé travailler chez swissport !
Pros
travail ou on ne s'ennuie jamais
Cons
aucun avantage sociaux
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Just a ** nvironment to work at
Ramp Agent (Former Employee) –  Vancouver, BC26 August 2017
You're expected to work like robots all day. Seniority rules so most the time you'll be working with snior guys who'll ** you over by making you do all the work while they sit back. Some days you probably wont even get a break.
no more flight benefits either.
Worst part was that you have to wait 1 year to get medical benefits which sucks considering the fact the we work our back off.
Pros
A lot of overtime.
Cons
Everything else
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fun workplace
Lead Hand (Current Employee) –  6500 silver dart drv25 August 2017
Great work place.Easy hands on training, indoor and outdoor,hardest part of the job is working outside winter time but once you've had your training the hardest part becomes the easiest part and fun.
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hard labour
Ramp Agent (Former Employee) –  Toronto, ON16 August 2017
would be required to work long hours. seniority rules over everything, would be stuck doing the last favourite thing. hard labour with minimum wage doesn't go together
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Good employer
Ground Services Agent / Training Facilitator (Current Employee) –  Toronto Pearson International Airport, ON12 August 2017
Overall very good employer; my only observation is too much tolerance to bad attitudes and lack of interest to stop abuse that unfortunately is massive.
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Work with fun
Customer Service Agent (Current Employee) –  Toronto Pearson International Airport, ON8 August 2017
Hard work whatever the weather. All type of shift available. Always get lunch paid, lots of overtime available round the year. Easy way to enter airport jobs. Work with fun.
Pros
Lunch vouchers
Cons
Work outside in any weather
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Overall rating

3.5
Based on 1,774 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
3.1
Job Security/Advancement
3.1
Management
3.0
Culture
3.3