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Swiss Chalet
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203 reviews

Swiss Chalet Employer Reviews

Company Attributes

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easy going, hard working senior friendly
Server (Current Employee), Charlottetown, PEAugust 3, 2014
Pros: reasonable hours, efficient work, clean, possible gratuities
Cons: insecure hours, gratuities depend on weather, events and tourists
Management consists of 4 wonderful people, always willing to help or lend a hand or piece of advice. The boss is very organized and has an enormous amount of pride for what he does and what he sees in his restaurant.
The coworkers are great, sometimes cliquy (as are most Island places) but overall someone will genuinely comment on something that will – more... make your day.
Go to work, start your shift, work your tush off until your shift is done. Non stop hard work. – less
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Steady and exciting place to be a part of.
Mid-line/cook (Current Employee), Keswick, OntAugust 3, 2014
Pros: discounts on food and i can make it myself, how i like it.
Cons: not enough hours (not enough financial income)
A typical day at work, lots of people start coming in for dinner and that's when it would be the busiest, dinner time. i learned that from this job you have to be very organized and able to work under pressure, also you have to be quick on your feet, to be able to come up with solutions fast. My co-workers were mostly all good people but the one thing – more... i learned while working there is that you have to be a team player and work well with anyone no matter how much you like or dislike them. The hardest part of working at Swiss Chalet would have to be weekends when there are so many associates working, because its always so crowded and it is hard to do anything with so many people in the kitchen. The thing i loved most about this job is that I was aloud to be so social with everyone and talk to people alot. – less
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just ask me
Kitchen Manager (Current Employee), Pickering, ONAugust 2, 2014
i did learn a about management helping customer and taking phone call and setting up files and work harder and work like team work friendly respectably. I am been working company cara 14 years . i am just looking for something different and more payment full time.
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Fun workplace
Waitress (Former Employee), Mississauga, ONAugust 1, 2014
Pros: free lunches
Cons: long hours
A great place to have lunch or dinner with your family and friends. I enjoyed working there a lot.
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Loved it! Great management, hours etc
Server (Former Employee), BurlingtonJuly 28, 2014
Pros: discount meals, great management, fun
Cons: busy, chaotic at times, late nights
I absolutely loved working at Swiss.
All of my coworkers were kind, friendly, and we had a lot of fun on the job. My managers were also kind, and always very professional. Although very workplace has some drama now and then, I never had a problem with any of my coworkers.
The hours were great- no early mornings, and the night shifts were bareable. I – more... had no problem getting lots of work.
The location was always busy, so there was always lots to do. Things were never boring. – less
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Fun but Professional
Take-Out Team Member (Current Employee), Oshawa, ONJuly 25, 2014
Pros: the people that work there are great
Cons: the shifts are too short
Swiss Chalet is a great place to work. It is fun but professional at the same time. We are busy most of the time and all work together as a team wonderfully. However, when it is not busy we make sure to keep up with cleaning and maintaining a healthy work environment for all. I did not find anything to be hard about this job because we all worked greatly – more... as a team and we all had our own strengths and weaknesses and worked around them. The most enjoyable part of the job was building friendships with my team members; I will never forget the great times I had there and I will take the experience with me to further employment. I have enjoyed my experience there but, I am looking for a job that is in my field of choice. – less
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Enjoyable Job
General helper (Former Employee), Edmonton, ABJuly 23, 2014
In Swish Chalet we all work as a team to get everything done in a safe manner. I learned to stay patient and satisfy the customers. My Co-workers the best Co-workers that's all i have to say. The most enjoyable part of the job, is getting the work done.
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UNREAL TERRIBLE MANAGEMENT
Server (Former Employee), Sherwood Park, ABJuly 22, 2014
VERYYYY BAD MANAGEMENT. Very fast paced. On my second training shift as a server EVER, i was condescended and eyerolled and snubbed by the owner and manager. They expect perfection on the first night. They were fake, often calling you sweetie and hun, until you made a mistake or didnt reach your upselling quota, then you were the scum of the restaurant. – more... The manager and owner were both loose cannons, loosing their cool and raising their voices over the stupidest things and yelling at you infront of you tables....SUPER UNPROFESSIONL. – less
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Negative work environment - no positive reinforcement to do the job
Off premise (Former Employee), Brantford, ONJuly 9, 2014
Pros: decent pay, simple enough work
Cons: negative work environment, lack of training, poor management
I only worked at Swiss Chalet for two weeks as an Off Premise worker. My job involved packaging and preparing orders for customers (ex. filling sauce containers, informing cooks of what I needed prepared for the order). The reason I quit after two weeks was because I was only being told by my manager that I wasn't fast enough or doing the job properly, – more... and lack of training. I was not being spoken to in a kind manner and I felt like I wasn't appreciated enough to do my job. I was told that "I didn't have to work here if I didn't want to" and when I spoke with them about the lack of training, that "that is not an excuse". I realize it was my first job but I don't appreciate being treated in such a way and when I go to work I expect to feel that I am wanted. Overall, the work itself wasn't bad, it was the management. – less
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a place to learn and be productive
Front of House and Takeout Representative (Current Employee), Mississauga, ONJuly 7, 2014
Pros: timely and early to work
Cons: lackadaisical attitude to work
Could be busy at times, I learnt how to work as a team and people from different nationalities, cultural and ethnic groups. the management was on top of the business ensuring customer to operator relationships.
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Really enjoyed my job
Server/Bartender (Former Employee), Burlington, ONJuly 5, 2014
Great place to work.
If they had not sold the store I would still be there.
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Typical days work at Swiss Chalet, 1976
Server (Former Employee), Mississauga, ONJune 24, 2014
Pros: meeting and greeting customers
Cons: over worked with little salary
Typical day at work would consist of variety of tasks starting from setting up the work station by stalking up sections, making sure area is clean and tidy, and refilling any condiments( butters, sour cream etc). What I have learned as being apart of the team is cleanliness is key. Customers are impacted by the cleanliness of a store. Communication – more... has to be effective in order for a store and employees to run well. Management will always be interchangeable, management needs to follow through will rules and guidelines at all times, not to say but do as well and to treat others fairly. Hardest part is keeping up with the constant changes and remembering them at all times. Enjoyable part of the job working with fellow co-workers and meeting new customers daily. – less
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Enjoyed my Time
Assistant Store Operator (Former Employee), Toronto, ONJune 24, 2014
Had a great time managing and growing with Cara. Was able to travel to many location and train others, open new locations, and meet some really great people.
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productive and fun workplace
Server / Cashier / Garnisher (Former Employee), Toronto ONJune 17, 2014
I enjoyed working at my previous job for as long as i worked there. management was amazingly helpful and friendly. I mostly had good work experience with my co workers. i believe the hardest part of the job was making a unhappy customer make happy and i'm proud to say that i did my job pretty well, i know that because my manager say that and as well – more... as our guests say that often to my manager personally, or through our website. I think the most enjoyable part of the job was interacting with people, i am a people person i love interacting with people. thats why where a lot of people don't like customer service jobs i on the other hand love customer service. – less
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Busy Industry
Manager (Current Employee), ReginaJune 17, 2014
Pros: learning
Cons: long hours and late night
- Typical food industry making decisions on your feet.

- learned so many things from managing guest, staffs, health & hygiene and customer service.

- overall management duties from hiring - payroll - scheduling - welfare - cash handling and many more.

- keeping up with the guest expectation and living to it.

- enjoyed the fast phase nature of the – more... industry though it was stressful physically and mentally. – less
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fast paced but exciting
Take-Out Cashier (Former Employee), Pickering, ONJune 16, 2014
A great environment to expand upon, and perfect customer service and hospitality skills. Management is well organized and conducive to learning and growing.
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wonderful place to work
Manager Cara Food Service (Former Employee), TorontoJune 11, 2014
wonderful work place, excellent interaction with staff and public
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Management is poor and treats servers terribly.
Server (Current Employee), Waterloo, OntarioJune 9, 2014
Management is poor and treats servers terribly. Extremely inflexible towards shift changing and scheduling of shifts.
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Fast paced fast food resturant
Pantry (Former Employee), Hamilton, ONJune 3, 2014
Preparing countless meals with no tips in return. Enjoyed people you get to work with and the food that's ordered wrong
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Fun and Clean place to work
Server/ Take-out Associate (Current Employee), Markham, ONJune 2, 2014
One of the greatest things about this store is that everyone works as a team. If someone needs help there will be someone there helping you.

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