Director - Information Technology
Swish Maintenance Limited 3 reviews - Peterborough, ON

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Reports to the COO


The Director - Information Technology is responsible for the development and execution of a clearly defined IT strategy in a manner that supports consistent business growth, financial performance and marketability.

The Director - IT will be a dynamic, experienced, hands-on technical architect with extensive knowledge in emerging technologies, information technology hardware/software, and will be responsible for planning, organizing, staffing, training, and managing all IT functions to achieve the company objectives of growth, profitability, and efficiency.


  • University Degree in Information Technology, Computer Science, Engineering and/or Business.
  • Minimum 5 years in an IT managerial role.
  • Strong background in operating systems, network technologies, ERP systems, office information systems, e-commerce, e-learning, internet/intranet development, server virtualization.
  • Experience supporting a broad range of departmental technology needs.
  • Expert knowledge of server computer technologies and relational database architectures.
  • Strong leadership skill; ability to lead by example.
  • Self motivated individual who works well under pressure.
  • Excellent communication skills, both verbal and written; and a proven ability to communicate effectively with senior leaders (VP to CEO).
  • Experience in negotiating licensing contracts and service level agreements.
  • Strong background in establishing and administering IT Policy and Procedures.
  • Experience in implementing complete business systems.
  • Proficiency in budget creation, compliance, reporting, and reconciliation.
  • Proven experience in Project planning and management.


  • Direct, administer and coordinate all of the activities of the company’s information systems infrastructure.
  • Analyze, evaluate, plan and execute on both existing and potential IT activities and strategies.
  • Determine strategic direction for company IT requirements, document and present recommendations, once approved implement solutions to meet long-term business plan.
  • Ability to write, evaluate, and implement strategic proposals, with supporting business case presentations to the leadership.
  • Develop and implement policies and procedures to control and audit information security and departmental operations.
  • Manage the IT services function, including business system change, system enhancement control, technical support and access security through response time and system availability monitoring.
  • Administer information security, providing appropriate access for individuals to necessary information.
  • Ensure the business continuance of all mission critical applications, networks and infrastructure.
  • Provide and work towards a business continuance / disaster recovery plan from an IT perspective, while liaising with key operational business users.
  • Lead and direct all IT functions – systems support, programming, network support, data and telephone communications.
  • Develop standards for hardware, software, and program selection, documentation and training.
  • Provide insight from a technology perspective to accomplish continuous improvement in cost control, quality, and productivity in each department.
  • Asset management for all IT related expenditures and compliance to terms of use.
  • Responsible for annual capital and expense budget options for the IT department.
  • Achieve targeted results and ensure timely and effective execution of IT strategy.
  • Measure the effectiveness of the IT department while implementing improvements as required.
  • Coach, mentor and raise the team’s ability to deliver and exceed expectations while creating opportunities for succession planning.
  • Incorporate performance metrics for staff, while conducting annual/bi-annual performance reviews.
  • Hold regular departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff.
  • Ability to break down the IT roadmap, to actionable projects and deliverables.
  • Provide leadership, vision, and management to the IT Department.
  • Manage multiple, complex priorities within demanding timeframe.
  • Autonomous individual.
  • Hands on, and backup for staff.


  • Valid driver’s licence
  • Valid Passport
  • Ability to travel to USA by air

About this company
3 reviews
Professional cleaners have known about Swish for years. We are the ones they come to when they need to purchase or lease equipment such as...