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Swatch Group
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20 reviews

Swatch Group Employer Reviews

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Poor place to work
Sales Associate (Former Employee), San Francisco, CA – March 19, 2013
Pros: great discount
Cons: management, bad pay, little chance of advancement.
Pay is minimum wage, with no chance at a raise and very little chance at promotion.
Company does not promote from within.
Upper management treats store employees poorly.
Few employees per store so it is hard to get time off or call in sick.
Threatened to be fired if you do not meet sales goals, even if business is slow.
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very fun to work at swatch
senior store manager (Current Employee), sandton store – February 26, 2013
Pros: free lunches
Cons: long hours everyday
iam good customer assistant and also work as a store manager i have been with a company for over three years and iam good on what iam doing
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Don't bother
Public Relations Manager (Former Employee), Weehawken, NJ – February 25, 2013
Great brands but if you want to be strategic, not the place for you. All decisions are essentially made out of Swiss HQ and the US office is looked at as worker bees. Culture is terrible, advancement is non existent and management doesn't trust anyone, so micro manages everything. Not worth it.
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competitive workplace with a lot of watches
Sales (Former Employee), New York, NY – February 11, 2013
Pros: free watches
Cons: short breaks
long hours of meet new people. working with a great staff. learned a lot about swatch watches. management at the time could had been better. standing for a long periods of time when there is no business. the best part was the staff i worked with.
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Great product, great brands, weak management team & milktoast corporate culture
Store Decelopment (Former Employee), Weehawken – January 28, 2013
Pros: strong international brands
Cons: highly political, heavy fragmentation between management levels.
Worked for the company within this department. Senior manager was dishonest and extremely political. Saw over 7 people in a department of 11 turnover within a year's time.

Multi billion dollar company only achieving a fraction of its potential in the US.
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slow pace environment
Key Holder (Former Employee), Garden City, NY – January 3, 2013
-co-workers were lazy
-management is terrible
-typical day is standing waiting for customers to come in the store
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Very Flexible Schedule
Cashier (Former Employee), New York, NY – December 12, 2012
Was a good place to work at while I was going to college. The pay was not great and the hours were long but they where flexible working around my school schedule.
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Small intimate and fun casual setting.
Store Manager (Current Employee), Bloomington, MN – September 17, 2012
Pros: discount, gifts, employees
Cons: corporate communication, scheduling
Learned more about hiring and trainign techniques. Seeking something faster paced as it is a slower paced retail location.
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Fast Paced Work Environment
OMEGA Advertising & Events Coordinator (Current Employee), Weehawken, NJ – August 22, 2012
Fast paced work environment with multiple brands working together as a large group.
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A good working environment but room for improvement
Postroom worker (Former Employee), Postroom – June 25, 2012
Pros: discount on swatch brand watches, free post, good working hours
Cons: poor management, lack of consideration from other departments
Working in the postroom for Swatch Group was very good from a job perspective. It was a standard 9 to 5 day to day job which allowed me to gain experience in a regular working environment. The people in the office were great and there was warm sense of togetherness which made the job a lot more appealing.

A regular day at Swatch would begin with unpacking – more... the watches that had been sent in that day from couriers such as Royal Mail, G4 Securicor, DX, DHL, Fedex, UPS, TNT, Regency Shipping and Go Couriers from London. The volume would vary depending on the day of the week. Once the watches were unpacked they would be entered on the system using SAP, then they were photographed for diagnostics. Watches that had been repaired were sent down to us from the Admin team and we would close them on the system and ship them; the main courier being DX. I would normally take charge of the Royal Mail dispatch, which involved recording them in the book, creating the order online and then packing them for when the driver arrived at the end of the day.

The management at Swatch is one of the things that really does need to change, because it created tension throughout the building. The main manager was in my opinion not suited to the job, he lacked people skills and just used the fear of making mistakes as his way of getting people to do their jobs. During my time quite a few people had left because of the management.

My co-workers were the main reason why I stayed in the job, because despite the lack of appreciation and understanding from other departments, there was a good bond between us in the postroom, there was always banter and it kept the spirits high.

The hardest part of the job was staying possitive because the work load that we had was huge. Everyone in the building was entitled to a morning and afternoon break as well as a lunch break, but we never had time to take our afternoon breaks, and sometimes we had to either cut lunch short or change times. Even though the job itself was fine, the lack of understanding from others made it very hard sometimes, because if it wasn't for our hard work then the other departments would not be able to do their jobs. Feeling like the underdog department was one of the reasons why I had to leave in the end, becuase I know that I am better than that.

Despite some of the bad aspects there were many things I enjoyed about the job. Working for a respectable company was one thing I took pride in. Working with Watches that are worth hundreds of thousands of pounds was something new and it also proved that I am trustworthy and capable of working with items of high value. My co workers that I mentioned earlier were also one of things I liked about the job. I think it is so important to have people who you enjoy working with because it just makes the job so much easier. I also enjoyed the responsibility that this job gave me, I was entrusted with some important jobs and the fact that they were given to me showed that I am a valueble team member. – less
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Its a fun palce to work at
Sales person (Former Employee), Gauteng (westgate) – May 21, 2012
Pros: we got 50% of the products as employess
Cons: long hours
Working there was great. Opening up the store cleaning it then arranging the watches and making them viewable to the customer. I learnt patience and how to speak to customers even when they where in a state of anger. The mananger was a good person he understood what we as sales persins whent through cause he had been there too so he gave us great advice. – more... I had the previllage to work with two great ladies the taught me everything i know and helped me with my mistakes. The hardest part of the job was meeting the daily targets no matter how great we would give a sales pitch it didnt mean the customers would by in turn we would get an earfull from the manager. The most enjoyable part was just being at work and making sales and watchimg customer enjoy and have faith in what they purchased. – less
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Great company,poor uppermanagement.
Store Manager (Former Employee), Miami Beach, FL – March 12, 2012
Pros: free watches/contest.
Cons: there are not steps to further your career.
It is a great company with a great vision, but uppermanagement do not know how to run the retail division. There focus is in wholesale.As a manager in the retail division there is not a next step to further your career. District managers are brought in from outside.
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A great place to work. I would still be there if they had not moved to New Jersey. Every one worked well with each other.
Quartz reconditioner for wristwatches (Former Employee), Greenfield Industrial Park Lancaster – February 11, 2012
Pros: birthday celebrations, great christmas parties
Cons: no flex time
I would rate this as the best place I ever worked They had wages that every one could live on and great benefits too.
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fun working environment
Sales Associate (Current Employee), 53rd and 5th Avenue – January 18, 2012
I would want to stay longer if I was offered better pay and more hours
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ambiente de trabajo dinamico
auxiliar administrativo taller de reparación. (Former Employee), Rambla cataluña, 38 – May 7, 2013
Pros: seguro medico privado
Nuevos conocimientos acerca del funcionamiento de un reloj.seguro
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Environnement professionnel sécurisant
responsable de boutique (Former Employee), Nice – April 3, 2013
Très bonne expérience durant 11 ans. Des responsabilités au niveau du recrutement, du merchandising et des commandes.
Formation procédures et techniques de vente régulières.
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Uma ótima empresa.
Vendedor (Former Employee), São Paulo, SP – March 12, 2013
Pros: além do salário fixo quando a meta era alcançada, eles ofereciam um adicional em dinheiro que complementava assim o salário tornando-o muito bom.
Cons: no brasil por o imposto dos produtos ser mais caro a swatch perdia muitos clientes.
Swatch era uma boa empresa, porém suas franquias perderam espaço fechando assim as portas aqui no Brasil. Mas a marca em si e suas franquias ofereciam ótimas condições de salário e, possuiam um bom ambiente de trabalho.
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L'ambiente in qui ho lavorato era molto gradevole e stimolante
Commessa (Former Employee), Firenze – February 11, 2013
Lavorare alla Swatch mi ha aiutato molto capire e imparare mole cose su come si lavora in un negozio, imparare a gestire i clienti e nello stesso tempo a gestire un negozio.Con le colleghe ho sempre avuto un buonissimo rapporto e li ho imparato a lavorare in gruppo.
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Ambiente de trabajo divertido
Vendedor (Former Employee), Calle 16 de Septiembre, centro histórico – August 30, 2012
Pros: descuentos
Cons: no seguro medico, no contrato laboral.
Constantemente en movimiento, divertido, buen ambiente de trabajo.
Se aprende a identificar diferentes tipos de relojes.
La gerencia es un poco exigente.
Los compañeros de lo mejor.
La Memorización.
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Ambiente de trabajo muy unido
Vendedora (Former Employee), Ciudad de México, DIF – August 15, 2012
Pros: ambiente juvenil, buenas comisiones.
Cons: no había ningún tipo de seguro, ni prestaciones.
A pesar de que estube poco tiempo, aprendí muchas cosas, como por ejemplo nombre de las familias de los relojes, los nombres de ellos, toda su función, el cambiar pilas, evillas, pernos, hasta una simple patita era mu entretenido y muy divertido aunque pues un poco presionado puesto que no tenias que perder mucho el tiempo y hacerlo todo con el debido – more... cuidado para no detereorar el reloj.
Lo que mas me gustaba del trabajo era el ayudar al cliente a desidir que reloj se le veia mejor cuando me lo preguntaban y pues siempre tomaban el que les decía :D, y se iban con una buena elección y mas que nada pues con la satisfaccion de que habían encontrado lo que querían.
Otra cosa que también siempre me gusto de swatch, era el ambiente con los compañeros ya que siempre nos ayudabamos el uno a otro cuando nos trababamos con algo, siempre había una colaboración muy enorme y execelente convivio.
Y lo mejor esque nunca dejabas de aprender por los nuevos productos que llegaban. – less
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About Swatch Group

Swatch is worth watching. The Swatch Group (formerly Société Suisse de Microélectronique & d'Horlogerie) is one of the top watchmakers – Read more