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71 reviews

Swarovski Employer Reviews

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Troublesome manager
Full Time Keyholder/Senior Sales Consultant (Former Employee), Erin Mills Town Centre, OntarioMarch 9, 2013
Pros: got a good taste of the bad side of being a sales associate early
Cons: very stressful working environment
A typical day at work would be taking on extra responsibilities like finishing my manager's work so she can leave on time, fix broken poster frames so the store can properly display the new arrivals (took too long for the manager to get a replacement) and replacing burnt out display lights and ceiling lights because as per head office instructions we're – more... to reduce costs (no one else in the store wanted to do it so i did). – less
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Terrible culture and leadshership from the top
Former Sales Manager (Former Employee), MarkhamNovember 6, 2012
Pros: nice product
Cons: leadership and customer service
Difficult to manage teams with micro-managing senior management who repeatedly make the same mistakes - over and over again. The prefer to lead their people by fear rather than trust.

Susanw – November 19, 2012

I know someone who worked there and she said it wasn't a nice atmosphere to work in. The senior leadership needs to take a hard look in the mirror and not treat their people with disrespect.

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Enjoyable Workplace
Brand Ambassador/ Sales Representative (Current Employee), Mississauga, ONJune 11, 2012
Pros: free jewelery every so often
Cons: sometimes slow
A typical work day includes making sure all products are in order everything is clean and tidy and all paper work is filled out. What I learned gradually after the years being there is about the product, I know most of all the names of the pieces and about each of them. The co-workers are great which makes the workplace fun and enjoyable. The hardest – more... part about the job is I'm not there everyday so being updated is sometimes miscommunicated. The best part is the co-workers and the regular customers. – less
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Productive and fun workplace
Former Christmas Temp (Former Employee), Oxford Street, ENGApril 13, 2014
Pros: good pay
Cons: can be a bit tiring running in and out of stock room
Working at Swarovski is probably the best experiences I have had with regards to retail. The staff are extremely friendly and are willing to help new team members. Learning about Swarovski has been a pleasure and I have gained numerous skills and knowledge about customer service whilst working there.
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Amazing job
Sales Consultant (Former Employee), GuildfordApril 9, 2014
I loved working for Swarovski. Small family-owned business, nice colleagues.
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Great place for Sparkle Lovers!
ASSISTANT MANAGER (Current Employee), New York, NYMarch 21, 2014
Fun environment. Great place to meet people from all over the world. Customer connections and outstanding customer service is top priority. If you enjoy helping people find special gifts for special moments (ie wedding, birthday, anniversary) this is a great place for you, especially if you love all things that sparkles! You get to meet a lot of crystal – more... enthusiats whether they are figurine collectors who collects pieces for themselves and/or tradition as well as clients who love statement and/or classic jewelry pieces. – less
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fun work place
brand ambassador (Current Employee), Whitehall Township, PAMarch 19, 2014
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Computed sales prices, totaled purchases and processed cash or credit payments
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okay
Brand Ambassador (Current Employee), Stamford, CTMarch 17, 2014
Pros: work life balance
Cons: pay
great company to work for, a lot of favoritism though. flexible hours independent culture.
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Very cultures and upbeat place to work
Ability to train and manage staff (Current Employee), Orland Park, ILMarch 14, 2014
Typical day at work would be taking care of clientele, managing the sales floor trying to always meet and exceed sales goals. Working with the customers and having them leave satisfied with their pieces is always satisfying
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It is indeed a fun workplace
Store Manager (Current Employee), Hasselt België, VLGMarch 12, 2014
Pros: clothing allowance
I like working at Swarovski, my day starts with cleaning the shop, making sure the till is counted and ready for business, at 10 we open and help our customers to a nice set of jewellery. Not only do we advise on what to wear, we help them choose the best for that special occasion.
I have learnt to listen to the wishes of the customer.
Co-workers must – more... make up the team, they must be willing to be part of a working team, be willing to put in an extra effort when it is needed. And they do so.
The management is very supportive and listens to us.
Hardest part of the job? There is none.
Most enjoyable: seeing customers leaving the shop, happy and content, and seeing them returning is even more enjoyable, i want to make them at ease, like to see them returning, not only because the goods we sell are nice, but because they like the people that work here. – less
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Learning and fun workplace
Team Leader (Current Employee), Hyderabad, APMarch 12, 2014
Working with Swarovski I really got to learn so many things, This company really helped me a lot to learn more about selling techniques, how to discover the customer needs, how to sell the extension lines of product and how to close the deal.
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very fun environment to work in
Key Holder (Former Employee), San Diego, CAMarch 9, 2014
Pros: good opportunity for job advancement, competitve paym good benefits, enjoyable working environment
Cons: sometimes can get slow
Very enjoyable experience if you like having close relations with customers. It has a very good opportunity for growth within the company. Has decent benefits as well as competetive pay. The hardest part of the job it could get slow at times but there is always things to do.
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great company
Assistant Manager (Former Employee), scotlandMarch 3, 2014
great place to work
great company
lovely people
great team
great training
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Retail Sales
Key Holder (Current Employee), Charter Township of Clinton, MIFebruary 25, 2014
A typical day at work consists of lots of selling and energy! I have learned a lot during my time here including dealing with advanced customer issues, managing myself and people around me. The hardest part of the job is getting to learn all merchandise when hired in. My co-workers are awesome & easy to get a long with.
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The best company to work for producing high quality crystals to embelish the interior environments
Business Unit Manager (Former Employee), Dubai, DUFebruary 21, 2014
Pros: constant training to develop employees at all levels in their role
Cons: minimal professional growth options
Our team consisted of a total of 7 professionals, that managed the entire GCC, Levant and Africa. Our role to promote Swarovski Architectural, interior components, decorative lighting, chandeliers to the Leisure and luxury segment in the retail and projects. As a team we were able to build a loyal network of retail and projects clientele that enabled – more... targeted turnover annually. The constraints of the job were the international project coordination that stressed us with tight deadlines we overcame many situations to provide clients timely project handovers. Overall a very gratifying position that enabled us to have some very prestigious projects in the Middle East, Levant & Africa . – less
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Positive Company
Brand Ambassador (Current Employee), United States of AmericaFebruary 11, 2014
Positive Company and Positive Company Atmosphere. This company stands behind an awesome Company Mission.
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Great company to work for
Brand ambassador (Current Employee), Boca Raton, FLJanuary 1, 2014
Pros: starting salary, great product, nice people to work with, great atmosphere
Cons: short breaks, retail
This company cares about the product and it's customers. They also have a great life/work balance for managers , as the times are more flexible for them. I see a great future for this company.
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Love!
Key Holder/Sales Associate (Current Employee), NYDecember 18, 2013
Pros: always fun and new things going on
Cons: stressful
its a great environment however management isnt always the best
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first job.
Design Executive, Textile Fashion Division (Former Employee), New Delhi, indiaDecember 13, 2013
amazing international exposure. worked with some very talented people.
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Professional, fun and creative working environment
Marketing and Training/Operations Manager (Former Employee), New York, NYNovember 26, 2013
Pros: establishing a brand new swarovski concept store domestically and internationally.
Cons: establishing a brand new swarovski concept store domestically and internationally.
Swarovski has giving me the opportunity to learn, to grow and to advance in my career. I have spent 5 fantastic years with Swarovski. I have had the chance to work with amazing people, from various backgrounds and various levels. From sales, to management, to marketing and training, the amount of knowledge acquired during my time with the company are – more... unvaluable. Swarovski has challenged me and supported me at the same time. – less

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About Swarovski

Swarovski delivers a diverse portfolio of unmatched quality, craftsmanship, and creativity that goes beyond the manufacturing – Read more