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Swarovski
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87 reviews

Swarovski Employer Reviews

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Interesting!!!!
Brand Ambassador (Former Employee), Toronto, ONMay 2, 2014
Pros: allocation
Cons: lack of support in moving forward within the company
A typical day can be very quiet depending on the location. I have learned many aspects of the jewellery business. The management is very bad as far as staff and delegating duties. some of the co - workers are very disrespectful and it can be challenging with sales. The hardest part of the job is moving forward within the company. The most enjoyable – more... part is when you have a customer that is happy and finds that special piece of jewellery to add to their accessories. when you know your really good at sales. – less
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Great place to work.
Administrative/Customer Service (Former Employee), Maple OntarioJanuary 23, 2014
Customer service, order entry, invoicing. Time management. I learned the other side of retail. Very interesting and great people to work with.
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Troublesome manager
Full Time Keyholder/Senior Sales Consultant (Former Employee), Erin Mills Town Centre, OntarioMarch 9, 2013
Pros: got a good taste of the bad side of being a sales associate early
Cons: very stressful working environment
A typical day at work would be taking on extra responsibilities like finishing my manager's work so she can leave on time, fix broken poster frames so the store can properly display the new arrivals (took too long for the manager to get a replacement) and replacing burnt out display lights and ceiling lights because as per head office instructions we're – more... to reduce costs (no one else in the store wanted to do it so i did). – less
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Terrible Management
sales associate (Former Employee), BurnabyDecember 1, 2012
Pros: very friendly employees, good team spirit
Cons: bad manager
I worked in Swarovski Burnaby. Never had a manager being so irresponsible in my working life so far. The company allows her to hire her own daughter to work in the store. The scheduling has been favored to this new employee ever since. There are no employee benefits for part-timers. Manager disapprove employees to speak any languages other than English, – more... but she is constantly on the phone speaking foreign languages. Callers usually refuse to leave messages, assuming those are all private calls. 19 people has left the store since it opens 2 years ago. More will be hired and more will be leaving. Even if you really like swarovski, please don't work at the one in Burnaby. – less

January 30, 2013

Terrible management team

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Terrible culture and leadshership from the top
Former Sales Manager (Former Employee), MarkhamNovember 6, 2012
Pros: nice product
Cons: leadership and customer service
Difficult to manage teams with micro-managing senior management who repeatedly make the same mistakes - over and over again. The prefer to lead their people by fear rather than trust.

November 19, 2012

I know someone who worked there and she said it wasn't a nice atmosphere to work in. The senior leadership needs to take a hard look in the mirror and not treat their people with disrespect.

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Enjoyable Workplace
Brand Ambassador/ Sales Representative (Current Employee), Mississauga, ONJune 11, 2012
Pros: free jewelery every so often
Cons: sometimes slow
A typical work day includes making sure all products are in order everything is clean and tidy and all paper work is filled out. What I learned gradually after the years being there is about the product, I know most of all the names of the pieces and about each of them. The co-workers are great which makes the workplace fun and enjoyable. The hardest – more... part about the job is I'm not there everyday so being updated is sometimes miscommunicated. The best part is the co-workers and the regular customers. – less
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productive
sales advisor (Current Employee), oxford stAugust 7, 2014
A very good place to work if you like you be kept busy and working with a big team,i enjoying working with all my co workers,the management are really good except i believe there is to much pressure put on the staff,the most enjoyable i have had was working at three the phone company.
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Fun filled day with a lot of sparkle
Sales Associate (Current Employee), Lone Tree, COJuly 31, 2014
Duties as a sales associate include running a cash register, providing outstanding customer service, building trust with the shoppers, creating a relationship with the customers, transitioning "just lookers" into buyers, hitting a sales goal, cleaning, opening and closing the store, being a responsible key holder of the store, showing product from behind – more... the glass, sending out repairs, and keeping track of store numbers.
I have learned to be a better seller with new techniques in a jewelry store. I have fun co-workers that is like a work family. My manager works well with us and the schedule.
The hardest part of this job is sometimes we don't have product because we sell out of it, and the most enjoyable is being able to try on the product that we do sell. I have learned a lot about this company that has me a lot more passionate about the product that we sell. – less
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Swarovski is an Austrian owned Company
Store Manager (Former Employee), Phila Airport, PA, Tropicana, Atlantic City, NJJuly 20, 2014
Pros: good quality materials, easy to sell
Cons: unidentified
Swarovski is a great place to work. They reward their employees and seek to provide for every customer. Their management is responsible for providing results and sometimes is not monitored well enough by the main office that believes in all the right things. The home office has very high standards that is expected to exist at every level, The product – more... is extremely good quality with the exception of their metal choices. – less
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slow pace
Store Manager (Former Employee), San Diego, CAJuly 20, 2014
not room for growth, all about clientele business is what keeps the brand growing.
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Great company
Key Holder (Former Employee), Trinity, ENGJuly 7, 2014
Very productive,
great to work both independently and as a team,
lots of motivation
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Great Place!
Jewelry Sales Specialist (Current Employee), Charlotte, NCJuly 2, 2014
Pros: fun place to work
Cons: pay not good, ear piercings on all ages
Good management! Awesome team! Fun environment! No good pay and takes awhile to move up.
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Really nice environment to work in
Christmas temp job (Former Employee), readingJune 29, 2014
selling during a very busy time of year.
learned to cope with constant changing environment working.
got on well with all my colleagues.
slightly difficult to sell the higher priced objects.
loved the pay for the hours put in.
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positive workplace
Store Manager (Former Employee), dublinJune 24, 2014
Pros: brilliant discount
a great company to work for ,product knowledge about the stock is astounding ,management are very hands on and there when you need them, hardest part of my job was leaving it ,Iloved the jewellery
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prodcutive
Sales Consultant (Former Employee), Covent Garden, ENGJune 11, 2014
was a real joy to work for such a profound company, the company as a whole really looks after and respect the employees
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reliable managment and staff , Positive working atmosphere
Senior Sales Consultant (Former Employee), Manchester, ENGJune 4, 2014
Pros: free staff jewlery
- I have gained more how to deal with diverse rang of customers
- I was very privileged to work with such a supportive and professional manager
- As a result of great management skills all the co- workers worked in a healthy and friendly environment
- There was no experience of any hard tasks
- working face to face with customers in a good reputable – more... relationship – less
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punctual and hard worker
SALES ASSISTANT (Former Employee), Madrid, MDMay 29, 2014
Pros: discount
Cons: far away from home
, I learnt to have patience with customers and provide for their individual needs, on top of carefully managing very expensive items of jewellery.

I consider myself to be a hard worker and a responsible person. I love working in customer service because I am a people person and like the friendly and fun work environment.
I am optimistic and punctual – more... with a good sense of humour. I love working under pressure either on my own or in a group. – less
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Friendly, Productive area
Sales Consultant (Current Employee), London, ENGMay 19, 2014
Helpful and friendly staff
I enjoy each day at work due to the fact that am surrounded with helpful and friendly staff and Manager.
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Highly entrepreneurial and dynamic working environment
Senior VP Branding & Marketing Communications (Former Employee), Zürich, ZHMay 19, 2014
Pros: office location, energy, brand
Cons: na
Very exiting brand with extraordinary products. Lean organisational structure and easy access to top management.
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Good work culture and friendly coworkers !!
Design Co-ordinator (Current Employee), New Delhi, DLMay 12, 2014
Pros: flexible working hours
Cons: a lot of marketing work.
I learned to handle the client requirements, implementation methods on production level.

Accompanied by a good and supporting team and efficient management.

The hardest part of my job is to get the design approved by the clients.

I like the flexible working hours culture of the company.

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About Swarovski

Swarovski delivers a diverse portfolio of unmatched quality, craftsmanship, and creativity that goes beyond the manufacturing – Read more