Great product, unrealistic expectations.
Management (Former Employee) – Northern Ontario – 20 October 2016
I met some great people and still keep in touch with many.
They have a great training program however difficult to train staff due to shortage of hours.
Customer service was the part of my job responsibilities I enjoyed. However, due to high expectations, high stock levels and constant visual changes and low hours unfortunately I couldn't provide the level of service I would have liked to.
In the past few years, upper management has forgotten what it's like to be at store level and has set unrealistic expectations of the stores, therefore decreasing morale.
It's disappointing as they have such a great product at affordable prices and this used to be the best place to work in the mall.
Hour lunches, co-pay benefits for full time
Low morale due to unrealistic expectations, low hours