Surrey-North Delta Division of Family Practice - Surrey, BC

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Job Posting: Facilitator
Employee Type: Contract Consultant
Term: Sept 2013 to Nov. 2013 (possibility of extension)
FTE: TBD- based on availability
Location: Surrey-North Delta area
Rate: Competitive, commensurate with qualifications and experience
Reports To: Project Manager, Shared Care (Surrey-North Delta Division of Family Practice)
Date Posted: July 24, 2013
Closing Date: August 12, 2013

The Surrey North Delta Division of Family Practice (SND- DoFP) has initiated a comprehensive program (Surrey-North Delta Shared Care) to improve communications, practices and relationships between family practice and specialist physicians as well as between family practice and acute care providers. This provincial initiative is made possible by a partnership between the BC Medical Association and the BC Ministry of Health, through the provincial Shared Care Committee (SCC). This provincial committee is guided by a set of principles developed to improve patient health outcomes and improve professional satisfaction for both the specialist and family physician. See links below for more information.
The Shared Care Project Manager oversees ongoing communications, consultation and coordination of various committees, working groups and focus groups addressing practice change and physician relations. The Facilitator will become an integral part of the team formed to successfully complete this work.

Job Summary:

Under the direction of the Project Manager, the Project Facilitator will assist groups of Shared Care Project stakeholders to understand their common objectives and dialogue in order to enable decision- making to achieve shared goals. More specifically the facilitator may engage in the following:

Duties and Responsibilities

  • Assist in all or designated parts of planning, organizing, delivering facilitated workshops, meetings or other physician information activities as needed.
  • Debrief with project manager on a regular basis
  • Ensure that outcomes specified for each session are well documented and sent to project manager in a timely manner.
  • Maintain accurate and up-to-date participant files, consent forms and statistics.
  • Evaluate the group sessions and/or workshops on an ongoing basis.
  • Develop brief report on the outcomes of the sessions


  • University degree (equivalencies of education and experience may be considered)
  • 5- 7 years practical experience as a facilitator
  • Computer skills: e-mail and Internet, excellent knowledge of MS Word, Excel, PowerPoint
  • A demonstrated clear pattern of professional and personal development.
  • Ability to work evenings. Majority of the facilitated meetings will take place from 6PM to 8PM.
  • Knowledge of good meeting practices
  • Understanding of group dynamics and conflict resolution
  • Strong listening skills including ability to paraphrase
  • Ability to encourage and balance participation
  • Comfortable leading a group on your own or with a partner assigned to you.


  • Formal education in Communications/ Facilitation
  • Divisions of Family Practice experience
  • Knowledge of Healthcare System. (Knowledge of physician and specialist role in system a plus) Experience in facilitation and leading groups
  • Preference will be given to those candidates who are willing to expand role (hours) as other projects are likely.

How to Apply:

Please submit copies of:
1. Cover letter outlining qualifications
2. CV/Resume detailing appropriate experience
3. References for similar work
4. Other appropriate supporting documents (optional)

We thank all applicants who apply; however, only those selected for further consideration will be contacted.

NOTE: Interested candidates are strongly encouraged to review the following sites prior to applying:
1. www.divisionsbc.ca
2. www.bcma.org