The Surrey/North Delta Division of Family Practice is a local innovation in health care, and part of a province-wide initiative designed to strengthen primary health care in B.C. Operating as a non-profit society, the Division aims to increase primary health care capacity, and improve patient and population health outcomes by developing and implementing programs and services that will positively impact Family Doctors and their patients.
The Surrey/North Delta Division of Family Practice is seeking an administrative coordinator for its Community of Practice, a program through which physicians are supported to transition to an Electronic Medical Reporting system, and optimize its use within their practice.
The successful candidate will be responsible for assisting the Community of Practice (CoP) lead physician in all the tasks necessary to make the Community of Practice a functional program. On an ongoing basis, the administrative coordinator will play an important role in supporting full communication between the CoP lead, the community advisory committee (CAT) and its partners and members, as well as assisting with coordination and implementation of CAT decisions.
The administrative coordinator will manage the CoP calendar, coordinate meeting logistics and do note-taking for the CAT, support development of User Groups in collaboration with CAT and PITO staff, prepare background documents and presentations, assist with special events, establish and maintain electronic and paper systems on behalf of the CoP, be the first line of communication for CoP members and others contacting the CoP, assist with report preparation as well as maintenance of the electronic information system and prepare payables for processing.
Education & Experience
- High School Diploma
- Post-secondary education in business, computers, or office management is an asset
- Five or more years’ experience as a Medical Office Assistant is an asset
- Experience coordinating special events an asset
Knowledge, skills and abilities
1. Proficiency in the use of computer programs for:
- Electronic Medical Records
- Word processing
2. Proficiency in the use of office equipment:
- Photo copier
The administrative coordinator should demonstrate competence in some or all of the following:
- Behave Ethically: Understand ethical behaviour and business practices and ensure own behaviour and the behaviour of others are consistent with these standards and align with the values of the organization.
- Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the program.
- Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
- Focus on member needs: Anticipate, understand, and respond to the needs of CoP members to meet or exceed their expectations within the organizational parameters.
- Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
- Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the program.
- Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
Starting rate and benefits are commensurate with experience. This position will require 16 hours per week and will continue as long as funding is in place. Creativity, a valid driver’s license and access to a car are also required.
To apply, please send your resume and covering letter, with Administrative Coordinator Posting as the subject line.
Deadline for Applications is 5pm, March 21 2014. We appreciate all applications but will only contact those who will be interviewed.