Bilingual Customer Service Agent
SureCall Contact Centers - Calgary, AB

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The Company

Are Looking for a great place to work? A place with an award-winning team that you want to be a part of? Then SureCall Contact Centers is the place for you!

The Career

Do you find the best conversations you have are with people on the phone? Do you have the gift for gab? Are you bilingual? Then working as a Contact Centre Agent for SureCall is where you will want to be!

What We Look For in an Agent

We only want the best of the best for our team so we have high standards.

  • A positive personality, with excellent customer service skills
  • We’re looking for individuals with Completion of high school, Completion of

college/CEGEP/vocational or technical training, Some university

  • Proven experience in a customer service environment, with no less than 1 year


  • A working knowledge with computers in the Windows environment
  • Flexibility to work shift work which can include early mornings, late evening,

weekends, and holidays.

  • The ability to multitask in our fast paced, time sensitive environment
  • A professional appearance, able to represent the PDL brand to our clients
  • Fluency in both oral and written English, French needed


$14.00 to $17.00 hourly, 40 hours per week plus other benefits.

We will provide you with great training that will give you the tools to succeed!

Don’t let an opportunity like this pass you by, so apply today we’d love to have you join our team.

**Bi-lingual individuals only please**

About this company
We pride ourselves on developing programs that fit the exact needs of our customers. These programs then come to life thanks to our...