Pros: free coffee, great management team, and plenty of room for advancement.
Cons: i resigned to move to florida.
I started out as a Technical Support agent, answering calls for a client.
After my first year, I advanced to the call center I.T. Department, where I joined a team of two others. We maintained PBX, Active Directory, Samba Server, Citrix, Asterisk, Windows Server, VM Ware, NetSuite, SK-Net/SecuraKey, and more.
During my last few months, I was fortunate enough to help with the transition from Windows to Linux, for all systems in the building.