Superior Propane Employee Reviews in Canada

Found 44 reviews matching the search
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Awesome place to work, co-workers were great to work with, management were awesome to work with
CSR/ Administrator (Former Employee) –  Edmonton, AlbertaJuly 7, 2014
Wonderful place to work, always learning something new. Very busy but fun !
Pros
free lunches, xmas parties
Was this review helpful?Yes4No27
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
a fun place to work where I have learned a lot of things
Accounts Payable Administrator (Former Employee) –  Calgary, ABJune 25, 2014
The company I worked for thought me many things.

I have learned Accounts Receivable, Accounts Payable and administrative duties as well as many other tasks that formed me today. The experience that I have accumulated there is very important because it helps me find my next job.

The people I worked with were very nice and supportive.
Pros
free lunches
Was this review helpful?Yes8No24
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Low Morale/High Staff Turnover
Customer Experience Specialist (Former Employee) –  Thunder Bay, ONMay 15, 2014
Really think before you apply to this specific location. While there are many great people you will be working with, there are some that make doing your job well seem impossible.
Pros
previous management
Cons
new manager
Was this review helpful?Yes49No2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Reactionaries
Rep (Former Employee) –  GuelphApril 8, 2014
A small issue starts with lies and lack of honesty, I found this place with two issues, one rests in the Operation aspect and the other in the Sales side of this operation.It is unacceptable to have '' Managers'' and assistants working from home and expecting good results, at least not in this business.

For example : If you are a good truck driver then you should stay doing what you are good at don't you think ?…In other words, it is easy to talk the talk but not do the walk..

'' In a war, if a Commander lies to his General about the situation of his troops the war is lost, and that's exactly whats happening here.''

For the investors I have this to say:
You kept the old minds, the same Dinosaurs to lead the New Era ? Well that was a great mistake and I won't be wrong if you still have them working for you.

The only and very positive thing about this place was the kitchen and the good people who cared and never got to get a descent pay cheque, some may be gone by now.

For the ones to come I have this to say:
A bonus for the ones aspiring to get hire by this company are the use of their favourite '' office language'' which include the following words and phrases between many:
*With regards to
*And so on and so forth
*From the business point of view
*Tailgate meeting
* The rule but the exemption

Good luck
Pros
clean kitchen
Cons
wrong people in operations and sales
Was this review helpful?Yes49No3
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Fun Environment, room to learn and grow
Account Manager (Former Employee) –  CalgaryMarch 18, 2014
In this position, I would receive client invoices and match them up with tickets and have the invoices mailed out to clients.
Once clients have received their invoice and have made payment to Superior I would then match up the payment amount to the correct invoice.
Was this review helpful?Yes4No35
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Seasonal work that drives you into ground
Operations (Former Employee) –  Guelph, ONMarch 16, 2014
Decent pay and national company, but propane seasonality means you bust your butt for 4 months of the year and spend the next 8 hoping to keep your job and fix issues with system.

Top Leadership changes every year it seems, so management always shuffling around to avoid axe falling. They also have a lottery style when picking teams for the following season- if you are not picked you are quickly tossed.

If they can get their work load balance in place and instill a culture of support, could be a good place, but they are still going through a lot of difficulties.

I said it before- horrid winter schedule= burn outs and then you are expected to fix it all come the spring.
Pros
fast paced if you lik that, some very skilled employees, decent wage
Cons
unrealistic leadership, and work pace/seasonality, high turnover of employees
Was this review helpful?Yes35No5
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Terrible Management
Sales Account Manager (Former Employee) –  British Columbia / AlbertaFebruary 21, 2014
A typical day is long hours with minimal job satisfaction dealing with rude non co-operative or supportive management that don't appreciate efforts.

I have learned that Superior Propane is not a company I want to work for and am looking elsewhere.

Co-workers have been very helpful despite they deal with the same challenges. Unfortunately I became a sounding board for many employees that just don't think they have options. Withing my first day I had employees coming up to me telling me all the things and people to watch out for and be cautious about. Very toxic environment to work in.

You can do an excellent job but still get terminated because managers have minimal reporting tools to actually guage your performance.

They will short change you on expenses, and have limited commission and bonus tracking tools. You always have to make sure you get paid as agreed or you will lose out.

The hardest part of the job was trying to please direct supervisors that had no idea what was happening in the territory.

THIS IS NOT A COMPANY YOU WANT TO WORK FOR UNLESS YOU ARE DESPERATE.
Pros
reasonable pay but not the best considering the nonsense.
Cons
frustration
Was this review helpful?Yes54No3
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
na
Account Analyst (Former Employee) –  Thunder BayFebruary 18, 2014
• Perform related clerical duties, such as word processing, maintaining filing and record systems, faxing and photocopying
• Respond to customer inquiries, maintain good customer relations and solve problems
• Answer correspondence, prepare reports and maintain records and files related to collection work
• Resolve collection issues by making payment arrangements by telephone, mail and registered mail
• Calculate, prepare and issue documents related to accounts suchs as bills, invoices, inventory reports, account statements and other financial statements using computerized and manual systems
Was this review helpful?Yes3No24
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
not the greatest
Manager (Current Employee) –  Guelph, ONFebruary 7, 2014
currently attempting a culture change, however EVERYONE is against all change. the company has NO processes, does not have any work life balance and is just starting to add "world class" into their vocabulary. right now they believe world class is not delivering propane to their customers, not ordering enough supply to deliver on their customers basic needs.
The hardest part of the job is to try to explain to customers why they can not cook and why they have to freeze this winter season.
Have not identified the most enjoyable part of the job yet.
Was this review helpful?Yes36No6
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good pay, poor system, on call sucks
Bulk Delivery (Current Employee) –  Barrie, ONFebruary 5, 2014
Good pay, short staffed, not enough equipment, poor communication with dispatch, on call sucks, long hours, fellow employees very helpful and nice, routing sucks.
Pros
pay, ot, decent equipment
Cons
long hours, on call, poor management
Was this review helpful?Yes27No4
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place with professional staff
Controller/Contract Controller (Current Employee) –  Calgary NENovember 19, 2013
Great company with great co-workers. Leadership is on top of current requirements to move the Company ahead.
Was this review helpful?Yes6No36
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly place to work with company luncheons
Payment Processor (Former Employee) –  Concord, ONAugust 19, 2013
Friendly and enjoyable workplace, managers were exceptional. A high paced environment which allowed me to grow and learn new tasks.
Company luncheons and picnics.
The office re-located to Calgary.
Pros
luncheons
Cons
company moved to calgary
Was this review helpful?Yes8No21
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
work well as team
Service & Delivery Administrator (Current Employee) –  Guelph, OntarioMarch 29, 2013
It is a great group of people I work with, we are all willing to help each other. The management has different rules for different people, example flexability of start & finish time, not using all people for special projects even if somebody else is more suited, hardest part of job is staying busy, most enjoyable part is variety of work
Pros
good co-workers
Cons
no job security
Was this review helpful?Yes3No13
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Pays well, but too many people making decisions
Bulk Delivery Coordinator, Northern Saskatchewan (Former Employee) –  Guelph, ONFebruary 28, 2013
Will be better in the future. Very outdated computer system, too many managers all making different decisions, communication needs much improvement.
Was this review helpful?Yes36No7
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
summer BBQ
Bilingual Customer Service Representative (Former Employee) –  Guelph, ONFebruary 24, 2013
co-workers and team environment was really good

poorly organized and resource platforms very disconnected limiting productivity.
Pros
summer bbq
Cons
infrastructure poorly implemented
Was this review helpful?Yes6No8
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Decent lunch room
Bilingual Customer Service Representative (Former Employee) –  Guelph, ONFebruary 24, 2013
Co-workers relations is great, really good team work

Work resources and tools to do the work is very disconnected cutting on efficiency and creating bottlenecks
Pros
summer bbq
Cons
everything is disconnected
Was this review helpful?Yes4No2
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This is where you want to be!
Human Resources Advisor (Current Employee) –  Mississauga, ONJanuary 16, 2013
Wonderful place to work! Great team of people!

Superior Propane is Canada's only national provider of portable fuels, equipment, and service delivered locally to customers in more communities than any other propane company.
Was this review helpful?Yes16No54

Comment – January 30, 2013

A blatant, self serving attempt to promote one of the worst employers in the country. Superior Propane's business model is outdated and the management team is dysfunctional and unprofessional. There is widespread anger and frustration across the organization, exacerbated by an incompetent and powerless HR department. Employee turnover is very high, with the most talented people quitting.

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good place to work in.
National Pricing Analyst (Former Employee) –  Mississauga, OntarioJanuary 12, 2013
Wonderful co-workers.
Out of this world boss.
Wonderful culture.
Getting along with everybody.
Pros
working with wonderful boss.
Cons
relocation of the mississuaga office to calgary.
Was this review helpful?Yes4No21
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stay clear - it's a nightmare!
Sales Executive (Former Employee) –  Guelph, ONNovember 15, 2012
This was the worst career experience of my life. The company is totally dysfunctional. There is no leadership, incompetent management and a shocking lack of professionalism amongst current employees. A lot of desperate people hanging on to dead end jobs in a dying company. Any good, qualified employees have left and joined smaller, regional competitors who are easily winning the business away. Antiquated IT systems, dysfunctional org structure, and antagonistic attitudes between departments. Customers are leaving in droves, and for good reason. The product is overpriced, no value-add provided by sales/customer service and there is absolutely no concern for customer satisfaction.
Pros
it's a paycheque - but only if you're desperate
Cons
incompetent management, toxic work environment, terrible employee morale
Was this review helpful?Yes206No16
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Pleasant place to work.
Service Coordinator (Current Employee) –  Guelph, ONOctober 2, 2012
Dispatch technicians,
talk to customers,
reslove problems,
Learned new computer system,
Pros
close to home, everyone is nice and helpfully
Was this review helpful?Yes4No21

Overall rating

3.0
Based on 45 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Culture