Superior Propane Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worst manager ever
Former employee finance (Former Employee) –  Mississauga, ON3 October 2017
Work here and you know what favouritism is. Worthless manager who just thinks about herself. Cannot say a good word. The whole dept has no integrity and no team spirit. It is the manager to be blamed. She has no ethics. Its not worth working here. Energy wasted for wothless people.
Pros
Nothing
Cons
Lots
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Be careful, as they may hire you.
Driver (Former Employee) –  Kamloops, BC27 July 2017
Be prepared for some of the most ridiculous job assignments that you could ever imagine.Local management is engaged in a perpetual meeting, by phone, and totally oblivious to day to day operations.Absolutely clueless, only concerned in hanging on to their pitiful jobs. The entire of Canada dispatched out of Ontario by people who have no idea of the area you are servicing, what could go wrong? If you really need employment and cannot find anything else, go ahead, although keep your options open, take whatever training you receive and keep looking all the while. If the trucks are yellow, just leave them sitting where they are and look elsewhere.
Pros
The pay is average.
Cons
Absolutely ridiculous place to spend your time.
Was this review helpful?Yes 4NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Employment with company start out good ended bad.
Regional Inventory Administrator (Former Employee) –  Calgary, AB15 July 2017
Typical day was busy, learnt new data system for job used only by this company only.
Management keeps to themselves not a lot of communication about what is happening with the company.
Workplace culture is okay, they try to make it enjoyable.
Hardest part getting help from Supervisor to enhance your skills.
Most enjoyable part is being able to work on your own.
Pros
Some free pizza lunches
Cons
Deadlines can be very tight
Was this review helpful?Yes 3NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Think Twice
Support (Former Employee) –  Guelph, ON6 May 2017
No leadership, no support
Leadership doesn't really mean anything they say...all smoke and mirrors
Constant changes that end up changing nothing, vicious circle of stress and making no gains
Not enough staff in the right jobs to make a dent in the workload
Staff put in terrible positions everyday to try and explain away all the company issues to customers with no support from upper management
Nothing but a numbers game, no concept of how jobs are done yet the people who don't do the jobs tell the workers what's right and wrong
Atrocious staff turn over rate
Unprofessional environment, it's like being at a pub in the background while you're on the phone with clients
Pros
Benefits, pay (beware it's a deal with the devil you'll sell your soul)
Cons
See below
Was this review helpful?Yes 16No 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good People to work with
Service Manager, Ontario Region (Current Employee) –  Guelph, ON13 April 2017
Passionate team members and looking to make progressive changes. Company getting back to the basics and putting the customer at the forefront of decision making
Was this review helpful?Yes 3No 11Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good
Driver/Delivery (Former Employee) –  Kingston, ON22 March 2017
exelent place to work management very good
injoyed my winter there
good salery and equipment coworkers where frendly and helpfull.
good training and safety practices
Was this review helpful?Yes 7No 8Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive company with engaging and friendly staff.
Night Delivery Driver's Assistant (Former Employee) –  Whitby, ON20 March 2017
Superior Propane offered a positive and productive work environment, with helpful co-workers. The hours were manageable, the facility was well kept and managed, and the staff was enjoyable to work with.
Was this review helpful?Yes 8No 5Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great workplace
Inside Sales Representative (Current Employee) –  Mississauga, ON7 March 2017
Great place to work if you're interested in working in the energy sector in the long run. Promotion within the company is a bit tricky since people who are there have been there for a long time.
Was this review helpful?Yes 4No 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Environnment agréable et mandat très intéressant
HR Manager - East of Canada (Former Employee) –  Montréal, QC20 February 2017
J'ai bien mon expérience avec eux je me suis senti très utile et respecté dans mon champs d'activité. J'ai eu la chance de faire parti du comité de Direction au Québec en en Atlantique et ceci m'a permis de mettre en valeur mes compétences et mes connaissances. Au Québec j'ai négocié un convention collective très avantageuse pour la compagnie et en Atlantique j'ai embauché le personnel de hauts niveau pour ainsi refaire une équipe de direction complète pour toute cette région.
Pros
Salaire intéressant
Cons
dépence de voiture faible.
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Would not Recommend
Sales Representative (Former Employee) –  Sainte-Catherine, QC31 January 2017
Co-workers are great to work with very friendly and willingly to help you with anything .Worst supervisor i have ever seen i can't not even imagine that know one has realized this and open there eyes to the problem zero support zero couching leaving early every day never there to help you . zero listening skills
Do not Recommend this to anyone .
Management is worst!!!!!!!!
Pros
Benefits package
Cons
Extremely poor management / supervisor
Was this review helpful?Yes 12No 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
very interesting to work here, as i like to drive and connect with people.
Bulk truck drive (Current Employee) –  Echo Bay, ON23 January 2017
I'm looking forward in getting a full time position, I have learned a lot about handling dangerous goods in a safe way. As well have learned to be more alert and how to approach different job delivery sites while planning my routs etc.
Pros
looking forward in advancing within the company
Cons
commuication challanges
Was this review helpful?Yes 1No 4Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly work environment
Bilingual Customer Service Representative (Current Employee) –  Guelph, ON5 January 2017
Fast paced work environment. Co-workers are pleasant. Upper management needs to communicate more effectively with staff. Major workplace changes are taking place without notice to staff affected.
Pros
three weeks vacation and full benefits
Cons
Beginning rotating shifts.
Was this review helpful?Yes 4No 4Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Unappreciated
Customer Service Representative (Former Employee) –  Sainte-Catherine, QC5 December 2016
Supervisor is very demanding and lacks professionalism, In the call center department a CSR received 50 plus calls a day but you are rated on the calls that did not meet the supervisor's approval and not appreciated when you diffused a irrate customer who was not happy with the company's overall service and threatened to change provider. The support was lacking and directives were based on superficial enumerations. You're qualifications are overlooked. It was the worst supervisor I ever worked for. Due to being 'glued' to our phones the csr group could rarely attend and was often left out of company meetings. Sadly the job was robotic. There was no leeway in taking time to resolve a customer's issue.
I enjoyed learning about propane and my co-workers were amazing.
Pros
Extremely nice co-workers, the pay
Cons
lack of support, stressful
Was this review helpful?Yes 13NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Would not Recommend as "Forever Job"
SAC Thunder Bay (Former Employee) –  Thunder Bay, ON8 October 2016
*The long time employees/managers were great but they kept hiring newly laid off call centre employees which changed the workplace dynamic to be more focused on call centre stats rather than good customer service
*many supervisors were self serving and lazy/dishonest
*Pay is very low but management refuses to address it; The low pay issue is edited out of all employee surveys...SP routinely lays off employees for no reason once they make to much money, even if the work suffers
*For many of the employees it's a job for ancillary family income But you cannot provide for a family with the salary from this job unless you are upper management
*Too many executive leadership changes too frequently, no clear direction for employees, always under threat of new execs outsourcing/relicating jobs
*Good job if you need one right away or if you're still looking, would not recommend long term employment with SP, there is no job security
*SP would constantly fire people randomly and it creates a very uneasy workplace environment; Everyday the fear of being laid off is present
*Very useful job experience, but it was not worth the stress of having zero job security
*The workers are almost all good, honest people who try to do a good job despite insufficient leadership and compensation
Pros
Great Benefits/Pension package
Cons
Low pay, no job security
Was this review helpful?Yes 22NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor Management
Customer Account Representative (Former Employee) –  Thunder Bay, ON22 September 2016
This place was enjoyable to work for during my first 5-6 years as our manager was professional, intelligent, and easily approachable.
Upon his departure, everything went downhill, especially employee morale. It became a full-blown, ice-cold call-centre environment, eventhough we were constantly told that it was not a call centre. Most of the team leads (not all) were completely and utterly useless! They’d often refuse to accept escalated calls from irate customers, and when they did, they’d go against everything that we were taught as an employee just to get the customer off the phone as quickly as possible because it was interrupting their 8:15am breakfast feast during work hours.
Favouritism became blatantly obvious as certain employees would get picked on way more often than others for the same reason.
The benefits were great, however it was not worth the stress, and that’s why I chose to leave once securing another job elsewhere. Management had no idea what was going on as company policies changed on a dime.
During my time there, the turnover rate was extremely high, and this company lost many great long-term employees for the above reasons.
If you're desperate for employment, then by all means apply, just don't expect any compassion or job security from the various levels of management.
Pros
Benefits package
Cons
Extremely poor management from both the upper and lower levels
Was this review helpful?Yes 25No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Changeing work place
Manager (Current Employee) –  Saskatchewan21 September 2016
The company is going through a lot of significant changes. While these are exciting and needed changes, the company could certainly improve on how the implementation is planned and executed to help ensure a smooth execution and understanding and engagement from all levels.
Pros
Salary and benifits
Cons
work-life balance
Was this review helpful?Yes 3No 8Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good mid size company to work in
Account Receivable/Account Analyst (Former Employee) –  Calgary, AB7 September 2016
Good mid size company to work in, but it lacks smart management and therefore it was carrying a lot of extra expenses and losses at the time I was working in there, due to lack of precision in their operation
Was this review helpful?Yes 5No 5Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No job security
Loyalty and Retention Specialist (Former Employee) –  Thunder Bay, ON22 August 2016
The employees in the position I was in were overworked and under paid. We had to come in early and stay late to keep up with the work overflow and we were not paid for the overtime to keep up. Many people worried for their jobs as many people were laid off without any given reason as to why. The turnover rate for this company is extremely high.
Pros
Great benefits and vacation package, amazing co-workers.
Cons
No job security.
Was this review helpful?Yes 13NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Adminstrative Assistant Roles and responsibilities
Administrative Assistant (Current Employee) –  Guelph, ON25 May 2016
Great and enterprising place to work with. The environment and the people are friendly and willingly to help to put you through.
Was this review helpful?Yes 3No 17Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Co-workers.
Purchasing & Service Admin (Former Employee) –  Calgary, Alberta19 April 2016
Co-workers are great to work with and enjoyable. Fast paced environment with lots of daily challenges and rarely the same experience daily
Pros
Great coworkers
Cons
Management is poor
Was this review helpful?Yes 11No 5Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Superior Propane. Our community is ready to answer.

Ask a Question

Overall rating

2.9
Based on 64 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.2
Salary/Benefits
3.1
Job Security/Advancement
2.2
Management
2.5
Culture
2.8