Utilities Administrator & Bulk Truck Driver (Former Employee), Lloydminster, AB – September 11, 2014
Cons: schedule changes
for me, this environment was terrific. The fact that it is a corporate company has it's effects every now and then. If a person can get past that part, and make the effort to be a team player, the senior co-workers are great to be with. I have made a few long term companions there. The management had on many occasions worked with me to accommodate me – more... with what I needed. The bonuses and benefits were really good, tho I understand things have changed since I was there. The only reason why I left was to further myself in a different career choice. – less
Productive environment to complete your daily work with minimal supervision
Driver/Customer Service (Former Employee), Lethbridge, AB – September 4, 2014
Pros: mininmal supervision
Cons: long hours, old equipment, out of town work
0800 - 1700 Developed safe driving practices and operated different types of propane related equipment. My manager was very easy to work with and was an advocate for his field staff. Co-workers were 50/50 good and bad. Hardest part of the job was staying motivated, most enjoyable part was it was minimal supervision and I liked working alone.
Service Coordinator/Dispatch (Current Employee), Guelph, ON – July 24, 2014
A typical day currently for me would include but not limited to managing 12 service technicians within Ontario. I maintain customer accounts, address any technical or emergency situations that may arise. I interact with customer, co-workers & management on a daily basis to ensure the highest standards of the business, safety and customer service. I – more... started out working nights and weekends as a customer service representative but wanting to grow and learn more about the business. In 3 years i have worked my way to two more positions to where i am now. – less
a fun place to work where I have learned a lot of things
Accounts Payable Administrator (Former Employee), Calgary, AB – June 25, 2014
Pros: free lunches
The company I worked for thought me many things.
I have learned Accounts Receivable, Accounts Payable and administrative duties as well as many other tasks that formed me today. The experience that I have accumulated there is very important because it helps me find my next job.
The people I worked with were very nice and supportive.
A small issue starts with lies and lack of honesty, I found this place with two issues, one rests in the Operation aspect and the other in the Sales side of this operation.It is unacceptable to have '' Managers'' and assistants working from home and expecting good results, at least not in this business.
For example : If you are a good truck driver – more... then you should stay doing what you are good at don't you think ?…In other words, it is easy to talk the talk but not do the walk..
'' In a war, if a Commander lies to his General about the situation of his troops the war is lost, and that's exactly whats happening here.''
For the investors I have this to say: You kept the old minds, the same Dinosaurs to lead the New Era ? Well that was a great mistake and I won't be wrong if you still have them working for you.
The only and very positive thing about this place was the kitchen and the good people who cared and never got to get a descent pay cheque, some may be gone by now.
For the ones to come I have this to say: A bonus for the ones aspiring to get hire by this company are the use of their favourite '' office language'' which include the following words and phrases between many: *With regards to *And so on and so forth *From the business point of view *Tailgate meeting * The rule but the exemption
Manager Credit and Customer Service (Current Employee), Thunder Bay, ON – March 22, 2014
Pros: open to change, history of success
Cons: limited cons
Dynamic company with long tenured employees, Even though a long history of success continue to evolve in light of the ever changing business climate.
The companies greatest success story is it's people and how well they work together to cover a large Geographical area. I have been a manager with the company for 7 years and was privileged to be a part – more... of driving the people and company through many changes. – less
Productive and Fun Environment, room to learn and grow
Account Manager (Former Employee), Calgary – March 18, 2014
In this position, I would receive client invoices and match them up with tickets and have the invoices mailed out to clients. Once clients have received their invoice and have made payment to Superior I would then match up the payment amount to the correct invoice.
Operations (Former Employee), Guelph, ON – March 16, 2014
Pros: fast paced if you lik that, some very skilled employees, decent wage
Cons: unrealistic leadership, and work pace/seasonality, high turnover of employees
Decent pay and national company, but propane seasonality means you bust your butt for 4 months of the year and spend the next 8 hoping to keep your job and fix issues with system.
Top Leadership changes every year it seems, so management always shuffling around to avoid axe falling. They also have a lottery style when picking teams for the following – more... season- if you are not picked you are quickly tossed.
If they can get their work load balance in place and instill a culture of support, could be a good place, but they are still going through a lot of difficulties.
I said it before- horrid winter schedule= burn outs and then you are expected to fix it all come the spring. – less
Sales Account Manager (Former Employee), British Columbia / Alberta – February 21, 2014
Pros: reasonable pay but not the best considering the nonsense.
A typical day is long hours with minimal job satisfaction dealing with rude non co-operative or supportive management that don't appreciate efforts.
I have learned that Superior Propane is not a company I want to work for and am looking elsewhere.
Co-workers have been very helpful despite they deal with the same challenges. Unfortunately I became – more... a sounding board for many employees that just don't think they have options. Withing my first day I had employees coming up to me telling me all the things and people to watch out for and be cautious about. Very toxic environment to work in.
You can do an excellent job but still get terminated because managers have minimal reporting tools to actually guage your performance.
They will short change you on expenses, and have limited commission and bonus tracking tools. You always have to make sure you get paid as agreed or you will lose out.
The hardest part of the job was trying to please direct supervisors that had no idea what was happening in the territory.
THIS IS NOT A COMPANY YOU WANT TO WORK FOR UNLESS YOU ARE DESPERATE. – less
Account Analyst (Former Employee), Thunder Bay – February 18, 2014
• Perform related clerical duties, such as word processing, maintaining filing and record systems, faxing and photocopying • Respond to customer inquiries, maintain good customer relations and solve problems • Answer correspondence, prepare reports and maintain records and files related to collection work • Resolve collection issues by making payment – more... arrangements by telephone, mail and registered mail • Calculate, prepare and issue documents related to accounts suchs as bills, invoices, inventory reports, account statements and other financial statements using computerized and manual systems – less
Manager (Current Employee), Guelph, ON – February 7, 2014
currently attempting a culture change, however EVERYONE is against all change. the company has NO processes, does not have any work life balance and is just starting to add "world class" into their vocabulary. right now they believe world class is not delivering propane to their customers, not ordering enough supply to deliver on their customers basic – more... needs. The hardest part of the job is to try to explain to customers why they can not cook and why they have to freeze this winter season. Have not identified the most enjoyable part of the job yet. – less
Service & Delivery Administrator (Current Employee), Guelph, Ontario – March 29, 2013
Pros: good co-workers
Cons: no job security
It is a great group of people I work with, we are all willing to help each other. The management has different rules for different people, example flexability of start & finish time, not using all people for special projects even if somebody else is more suited, hardest part of job is staying busy, most enjoyable part is variety of work