Pros: the entire experience was great, it was an entry level job that gave me a start.
Cons: no health care and a strict script
A typical day at this company was always very easy, I felt needed and appreciated. I learned many things with this company that has helped me advance in my customer service career. My co workers were usually new people coming in at an entry level position, as I had, and I would help them with scripts and difficult customers. The hardest part of the position I held at this place of employment, was not being allowed to get creative with the script. But, overall, dealing with customers, the irate,the sweet and understanding, all of them, were the best part because it added to a learning experience.