Supercuts Employer Reviews

management was a little lacking when the hiring manager left but, it not the managers fault it was the management aboves responsability to train all new managers regardless to how long they have been working in the organization.

A typical day was usually very slow, most of my time was spent doing paper work such as catching the salon up on past years, inventory, and stylist/store anaylasis reports. I did not mind the paperwork, it aloud me to stay busy duing a slow spell. Another employee would come in a few hours later, with an attitude and just a rude demenor and I always – more... felt uncomfortable. Even though my title was the Asst. Manager, I was the only manager, I felt I had no atthority to handle those situations. I was acting "manager" without the pay which I felt to be unfair. – less

Would enter store 30min before open to setup and finish reports for the following night. Do service for personal till close. Clean towels and clean before while waiting on the reports for the day. Great store management, Bad area manager! Great co-workers. the Hardest thing to do is deal with parents who still want to control there collage kids hair – more... styles. The most enjoyable part is the tip at the end of the service, thats when you find out how much someone like there Style that I have giving them... – less

Working for this company allows you to learn that hard work pays off while having a good time working with the friendly staff.

A typical day at Supercuts is a fast pasted busy salon. The hardest part is keeping everyone client happy.

A typical day at work is usually steady to busy, I have learned great people skills from working here as far as working as part of a team and great customer service skills. Management is good and supportive, as well as co-workers. The hardest part of the job is the hours and having to work on weekends, at this point in my life I would prefer a career – more... with weekends off and preferably hours during the week more on a 7:30-4, 9-5 type schedule, as well as better vacation/personal or sick time. The most enjoyable part of the job is working with people and seeing that you made them happy and that the clients return to you because they are so satisfied and happy. – less

Lots of work if you want to make good money! You have to be efficient!

Being a non appointment salon we never knew who was coming in, which made the day more challenging.
My co-workers were amazing always there to help if ever you needed.

I loved the atmosphere, had the opportunity to interact with many different people. I also learned a lot about hair care and hair products.

Worked at a rate of preforming 30 to 40 haircuts per day. This caused much disability for many of the co-workers and team members. Great concept but a bit like a factory,

Jobs were always threatened in the Rochester and Buffalo area. Forced to work at different locations. Cannot take weekends off for family events or more than one weekend when using vacation. Dirty salons, poor supervisors. Often times shifts were cut so not even full time work. Retail meetings at 9pm if not at 15%. This company does not provide a work – more... life balance and does not inspire its staff. – less

Highly corporate structure. You must pass a weeks worth of their hair cutting training before you can start work. Even though your cosmetology license allows you to perform color services, they will not allow you to until you have worked there for 3 months and attend yet another training course. Shifts are never the same week to week making client retention – more... near impossible. – less

With only 4 stylists working a salon open 7 days/wk, it was exhausting. the scheduling was never fair, and lots of favoritism in the workplace....impossible to advance due to said favoritism. management never cleaned or did inventory.

IT WAS GOOD UNTIL YOU DIDN'T HIT YOUR GOALS . WHAT I LEARNED WAS THAT GENERAL MANAGER AND THE OWENER NEED TO COME TO THE SOURCE AND NOT TO LISTEN TO OTHER STYLIST BEFORE YOU REACT TO THINGS . MANAGEMENT AND THE OWNER NEED TO BE LESS CONTRADICTORY ON THINGS . CO-WORKERS WHERE OK SOME WHERE BACK STABERS TO GET AHEAD. HARDEST WAS TRYING TO KEEP THE HAPPY, – more... MY GREAT CUSTOMERS – less

Communicated professionally with other stylists to solve problems. Managed floor by performing opening and closing duties, and providing excellent customer service.
Maintained a professional and friendly environment for customers and other employees. Documented daily stats for the salon at every closing shift. Liaised with clients to assist them reach – more... their desired hair style through my experience in haircutting, glazing, and highlighting techniques. – less

I've been with Supercuts for 2 years now. It's a franchise store so its different from corporate. I learned to be a bit more interactive with clients and i also learned how to be a little more confident about talking to people and about my skills. I was a shift manager for almost, if not a whole year, it was only me and my manager for a couple months – more... so it was a bit stressful, but it was great. The owner is one of the sweetest persons ive ever met and very caring as well as her assistant/area supervisor. The hardest part of the job for me was dealing with customers at times, but that's just like anywhere else as well as hitting revenue and retail goals. There are way too many things i enjoyed about my job, such as the flexibility, staff, customer flow (at times), and the tips! – less

hard work an very busy but a great company to work for not one day was the same as the clients could just walk in.

A typical day at work for me was being 100 percent efficent with my work skills, as the year went on I learned tips and tricks for greeting customers and telling them about our products.

I worked there two years and it is impossible to make commission. I had to drive ninety miles to go to the training classes and that was one way. This was bad for a minimum wage job.

I started at Supercuts straight out of beauty school. I worked at one of the busiest Supercuts in California. (Not joking..it has the top number of haircuts and sales).. So it was good to get a lot of experience very quickly. After a year, I needed more money, so I decided to tell my manager that I wanted to advance. I was thrown into opening and closing – more... the salon without training. I had to do daily deposits at the bank, opening/closing, pay roll, scheduling, inventory, etc.. While my manager went on vacation, I was left alone to manage the salon, BEFORE I got any manager raise. And months later, I finally got my raise and i was shocked. 20 cents more an hour than someone who was just a stylist. Are you kidding me?! After being with the company for 3 years and meeting above and beyond my goals every month and not getting my raises on time and not getting any appreciation, i just left. Don't bother staying longer than a year. Get your experience and GET OUT! They really try to make you think you could make some decent money if you continue to make your goals and if you continue to work harder then you ever have in your life. It's a bunch of bull.. You will feel like a hair cutting machine and like you're working in a sweat shop. Find a real salon to work at where people respect you and your work! – less