We are a local Family owned business that has a friendly and fast paced work environment. As you are the first person our guests encounter, your performance is essential to the success of our business.

This position is for nights 11pm-7am and will cover weekends (Friday, Saturday, Sunday & Monday nights)

Key Duties:

• Guest check in/out
• Answering phone calls
• Assisting guests with any questions or concerns they may have
• Inputting accurate and complete information in the reservation system, ensuring all details are accurate and confirmed
• Maintain an accurate room inventory of vacancies, reservations, and room assignments
• Running audit & reconciling disrepancies so an eye for detail is highly valued
• Providing high levels of customer service and accurate information to guests
• Able to work in a fast paced environment, under pressure and able to multi-task
• Laundry and back room duties
• Responsible for the appearance/cleanliness of front lobby area
• Setting up breakfast

Job Requirements

• Candidates must have a friendly and outgoing demeanour
• Available to work flexible nights 11pm-7am weekends included
• Knowledge of Fernie and surrounding area
• Previous guest services experience would be an asset
• Team Player with strong interpersonal skills
• Organized, motivated and detail oriented
• Strong Phone and communication skills

We are a friendly team & other benefits to working at Fernie Super 8 may include boxing, kick boxing, cat-skiing & a mid-week season ski pass (must complete the whole winter season)